Horrible Product, Terrible App, Awful Company
Runaway, don't walk! The product is a joke IMO. Customer service is close to non-existent it would seem. They agreed to take mine back but a month later, they haven't refunded me and now they're ignoring and blocking me.
App is horribly Inadequate
The app doesn’t actually control anything, it just walks you through an instruction as if you’ve never used the product and makes you watch a video every time. If you accidentally hit next after the 15 minutes, you have to back out and restart. Who developed this put absolutely no thought.
New update is bad — please revert
The app was ok before, but the latest update a few days ago both buries the most interesting info from sleep sessions way down the page and also just doesn’t work.
The UI designers seem to think that the most important thing is now how long my “streak” is, rather than the actual sleep data. Also, for them, my “morning check in” journal entry is the second most important thing. They feel the third most important thing is some AI slop summary of my sleep session. The _actual_ data I want to see first, the sleep stage graph, is now the 8th thing. The stage breakdown is now 9th.
Please fix the UI by at the very least making the order of data user configurable rather than stroking the UX designers ego.
Also, had no problems syncing sessions prior to the update, but after update it either has no memory of recent sessions or displays an “error fetching data” dialog on the most recent day.
The UI designers seem to think that the most important thing is now how long my “streak” is, rather than the actual sleep data. Also, for them, my “morning check in” journal entry is the second most important thing. They feel the third most important thing is some AI slop summary of my sleep session. The _actual_ data I want to see first, the sleep stage graph, is now the 8th thing. The stage breakdown is now 9th.
Please fix the UI by at the very least making the order of data user configurable rather than stroking the UX designers ego.
Also, had no problems syncing sessions prior to the update, but after update it either has no memory of recent sessions or displays an “error fetching data” dialog on the most recent day.
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Phenomenal results
I’m exceptionally pleased with the headband, the app, and the performance. I did contact the company even before I had received the headband to make sure I could return it, I was that skeptical.. The data this app provides is really really useful and has revolutionized not only my sleep, but also my attitude towards it. No longer am I an anxious, trying to choose between which sleep aid, with a chemical, herbal, OTC or prescription I am going to be taking, because last night didn’t work.
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Actually works!
Bought an Elemind after seeing they offered 30 days to try it, not really expecting much. I do shift work so sleep can get all messed up. It did seem to help over 5 days, not a miracle cure all but thought it was making a difference… So I loaned it to my dad for a second test. He’s in his 80s with cancer so sleep has been a problem for him. Well, he kept wanting to use it til I just bought another this week. Magically he went from very broken sleep that was almost entirely light sleep with just 1-3 minutes of deep sleep and maybe 15 min REM per night the first week to consistently getting about an hour deep and 1h45m REM per night now that he’s about a month into it. Now that I have one again I’m hoping my sleep sees that kind of improvement too!
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