Promising BP technology with excellent support
I wanted to like the CONNEQT Pulse, but reliability has been poor. I’ve had back-to-back readings of 202/91 then 128/84, and 124/86 then 184/81, yet the app averages wildly different readings into its assessment rather than flagging them. Now the device will no longer pair with the app even after reinstalling the app and factory resetting the device. Interesting technology, but too many reliability and software issues for a health device I’m supposed to trust.
UPDATE: I opened a support ticket at the same time I made this review. I am impressed with the quality of their support so far. I will update again when the review is complete. I am adjusting from 1 star to 3 to reflect this.
UPDATE 2: Ultimately very good support. They were responsive, escalated to engineering, answered my actual technical question, and explained the limitations. They earned another star.
UPDATE: I opened a support ticket at the same time I made this review. I am impressed with the quality of their support so far. I will update again when the review is complete. I am adjusting from 1 star to 3 to reflect this.
UPDATE 2: Ultimately very good support. They were responsive, escalated to engineering, answered my actual technical question, and explained the limitations. They earned another star.
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FFangoh
Love the tech - implementation problems, app freezes
Incoming phone calls freeze the app.
The on-demand premium pay-extra-for-it subscription is problematic. Every single time you have to listen to the same three minute intro again, and again, and again it just raises my hackles and raises my blood pressure. Not ideal when you want to have normal or relaxed BP findings. What a lame idea some marketing idiot had. Also, if you change focus from the app during this five minute intro you are locked out. The app freezes. I believe this is a violation of Apple’s app behavior requirements, but this company does not seem to care. This guided relaxation is painful, stress creating, and the app freezes.
The on-demand premium pay-extra-for-it subscription is problematic. Every single time you have to listen to the same three minute intro again, and again, and again it just raises my hackles and raises my blood pressure. Not ideal when you want to have normal or relaxed BP findings. What a lame idea some marketing idiot had. Also, if you change focus from the app during this five minute intro you are locked out. The app freezes. I believe this is a violation of Apple’s app behavior requirements, but this company does not seem to care. This guided relaxation is painful, stress creating, and the app freezes.
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JjvilleSoftSolutions
Love the tech - implementation problems
The on-demand premium pay-extra-for-it subscription is problematic. Every single time you have to listen to a three minute intro again, and again, and again they just raises my hackles and raises my blood pressure. Not ideal when you want to have normal or relaxed BP findings. What a lame idea some marketing idiot had. Also, if you change focus from the app during this five minute intro you are locked out. The app freezes. I believe this is a violation of apples, product criteria, but this company does not seem to care. This guided relaxation is simply worthless.
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JjvilleSoftSolutions
Device Never Works
Seems cool, but it never works. When trying to do “on-demand assessment” the device fails every time. Waste of money.
AAleks_Mortensen
No data export😫
I love the blood pressure device itself and think it can potentially be a real game changer. The app is fine in general but as others have noted there is NO DATA EXPORT feature. It will send you simple blood pressure readings to Apple health but the other metrics are not supported in Apple health so don’t get logged. If you want this data you have to log it yourself or screenshot it. This is a simple and obvious function so I assume they just want you to pay for their overpriced subscription.
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EEricw419
