Great sleep tool
Will not pair
Response from developer
Hi, thank you for taking the time to share your experience. We're truly sorry for the frustration. This is absolutely not the experience we want for our customers. The pairing issue, activation key prompt, and in-app support redirect are all things our team can help you resolve directly. Please reach out to us at info@goayo.com so we can walk you through the setup step by step. We'd love the chance to make this right and get you up and running. 🙏 We look forward to hearing back from you. Kind regards, AYO Team
Recommendations make no sense, bugs
Response from developer
Thank you for your honest feedback. We truly appreciate it! We're sorry to hear you experienced issues with the Rhythm inputs. This isn't the experience we want for you, and we'd love to help resolve it. Please reach out to us at info@goayo.com and we'll be happy to assist. Regarding your circadian alignment score, we completely understand the confusion. The recommendations you receive in the app around AYO light therapy, meal timing, exercise timing, and more, are all specifically designed to help improve that score over time. We'll take your feedback on board to make this clearer within the app itself. Thank you again for taking the time to share your thoughts. We hope to hear from you at info@goayo.com so we can turn this experience around! Kind regards, AYO team
Worthless
Response from developer
Hi there, Thank you for sharing your feedback. We're glad to hear you're enjoying the AYO glasses, but we're truly sorry to learn that the app hasn't met your expectations. Your input is incredibly valuable, and we’re continuously working to improve the experience for our customers. We’d love the opportunity to better understand your needs and help you get the most out of both the app and your AYO device. Please don’t hesitate to reach out to us at info@goayo.com. Our team is here and happy to assist you. Warm regards, The AYO Team
App is Useless for travelling / jet lag
All fluff. Zero utility. Looks good though.
Response from developer
Hello and thank you for your feedback! We’re sorry to hear the app didn’t meet your expectations for jet lag support. While the app is currently focused on supporting circadian health and controlling the device so you can customize the intensity, session duration and other parameters, it doesn’t yet include a dedicated feature for traditional jet lag. That said, we do offer personalized guidance for jet lag relief to any customer who reaches out. Just contact us at support@goayo.com and we’ll be happy to assist you. We appreciate your input and hope to better support your needs in the future!
