Nuropod Reviews: Is It Legit?

Customer Experience

Positive experience20.0% of reviews
Neutral0.0% of reviews
Negative experience80.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Nuropod Safe?

Not enough ratings yet to assess Nuropod.

Is Nuropod Legit?

Nuropod appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nuropod is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Product is good, app pitiful

App Not helpful to track use and efficacy. I started using neuropod about 12 days ago and have noticed a lower resting heartrate and more sleep. I'd like to note those in the app to track long term but it doesn't offer anything but a daily check in regarding anxiety- which is not why I am wearing it. I feel like the app could offer so much more.
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Useless app

Don’t even bother downloading this app. This app does not have any utility whatsoever and is not needed for the nuropod device either. It adds nothing of value to your journey and is duplicative of their website. It is not a “companion app.” It is a useless app.

There is no Bluetooth connectivity to your device to log your sessions automatically in the Health app or be able to give you feedback on changing HRV (you have to infer this yourself).

This is unfortunate because the nuropod device is nicely designed (with some caveats that don’t belong in this review), but at a $1000 for the full price unit, the app and device should be integrated. They aren’t.

This is a big and unforgivable miss by, what should be, a top-tier provider.
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Pointless App

It’s clear this is to give data to the makers not increase a user experience. A check-in only has positive benefits to click. It only focuses on anxiety, not sleep. Deleting app.

Tracking Needs Improvement

I just got my Nuropod and then downloaded this app. It only allowed me to track one session a day. It is now the second day, and I can’t even input a session even though I hadn’t input anything for today yet. The inputting should be editable just in the case of typos or more than one session.

I get that there is a recommended maximum time to use per day, but I can’t even enter 15 minutes in the morning and night. Maybe not allowing input of a total maximum hours per day would make more sense. Manual and open entry would be a lot more efficient and accurate.
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Not able to complete setup

I downloaded the app and got to the last step, the symptom feedback step that appears to be primarily for use by the company, not for benefit for us the users. When I answered both questions, there was not a button or way to move past that screen. I have worked in tech for years so this is not an error on my part.
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Response from developer

Hi there, thank you for flagging this - a screen that won't let you proceed is exactly the kind of thing we want to catch and fix fast. While we do work around the clock to minimize bugs, they can happen and we're sorry for the frustration, especially at the very last step of setup. We'd love to get this resolved for you directly - could you reach out to our care team at care@nuropod.com with your device model and app version? That'll help us reproduce the issue and get you fully set up. On the symptom feedback step itself: it's actually designed to benefit you as much as us - it's what powers the personalized check-ins and progress tracking you'll see later in the app. But first things first, let's get you unstuck.

Nice app

It’s a great addition to the device. No trouble signing in.

App

There should be some tracking awailable on how much the device is used to understand if any benefit from it.

Response from developer

Hi there - thank you so much for your feedback. We're happy to let you know the Nuropod app has introduced daily check-ins, a convenient way for you to keep track of your progress while using the Nuropod device - it's complete with day to day breakdowns, summaries, daily averages and optional reminders. Be sure to update your Nuropod app to our latest version to see the update! If you have any trouble, our care team is always available to help over at care@nuropod.com

Great app

This app is great. Perfect for basic setup and starting. Track results etc.

Can’t even sign into it

it errors out on the cant remember your password link before you can even sign in. Not setting a good precedent guys…

Response from developer

Hi there, we're sorry to hear you ran into trouble with the password reset step — that's not the experience we want for you. Please reach out to our care team at care@nuropod.com with more details and we'll help you get signed in right away.

App doesn’t work

I can’t even get the basics working like tapping an answer to a question in the set up to personalize. You should have a higher quality bar for $900.

Response from developer

Hi there, we're sorry to hear you had some trouble personalizing your account during setup. We understand that's especially frustrating given the investment you've made, and it's not the experience we want for you. We'd love to make this right — please reach out to our care team at care@nuropod.com to tell us more about what happened and we'll get it sorted for you.