Blocked card
I called two times to unblock my card, they couldn’t help. I chatted in the app with help services department. I didn’t get any help from them either. This is unacceptable
Waardeloos
Blijft waardeloos
Slecht
Slecht bedrijf
Stop asking me to rate your app every time I do anything
Stop asking me to rate your app every time I do anything
Unfriendly
Trying to open a savings account, the App doesn’t let you and AI is useless and you have to wait an inkomen long time for customer service.
Goed
Top
Meer dan prima app
Ik ben al jaren klant van Rabobank en ik ben erg blij met de verbeteringen die worden doorgevoerd. De app is doorgaans stabiel en het is heerlijk om alle producten en diensten in één app te hebben.
Niet blij met de nieuwe kleur
Graag de oranje vertrouwde kleur weer terug voor de app. Makkelijker te vinden
Saldo te groot in beeld
waarom staat mijn saldo zo groot in
beeld?? op 3m afstand kunnen mensen mijn saldo zien; terug naar het oude app of mensen kunnen zelf instellen hoe groot de saldo erop staat
beeld?? op 3m afstand kunnen mensen mijn saldo zien; terug naar het oude app of mensen kunnen zelf instellen hoe groot de saldo erop staat
Always nice to use
Making things easy
Non consistent UX/UI
Fields don’t show cursors or a affordance of where you are
Non native feel of overall experience.
Several actions have screens half loading.
Switching from a qr or payment request many times in resulting opening the web link instead of the native app.
To many features, which is impacting development of the core features and journeys.
Many more issues, please contact for support
Non native feel of overall experience.
Several actions have screens half loading.
Switching from a qr or payment request many times in resulting opening the web link instead of the native app.
To many features, which is impacting development of the core features and journeys.
Many more issues, please contact for support
Show more
Rekening sluiten
Wat een enorme willekeur met rekeningen sluiten bij jullie! Totaal geen beleid! En dan vragen jullie wat ik bedoel? Ik spreek toch geen chinees! Jullie sluiten rekeningen willekeurig zonder beleid!
Rekening sluiten
Wat een enorme willekeur met rekeningen sluiten bij jullie! Totaal geen beleid!
Non consistent UX/UI
Fields don’t show cursors or a affordance of where you are
Non native feel of overall experience.
Several actions have screens half loading.
Switching from a qr or payment request many times in resulting opening the web link instead of the native app.
To many features, which is impacting development of the core features and journeys.
Many more issues, please contact for support
Non native feel of overall experience.
Several actions have screens half loading.
Switching from a qr or payment request many times in resulting opening the web link instead of the native app.
To many features, which is impacting development of the core features and journeys.
Many more issues, please contact for support
Show more
Super app
Super app - need more in English
Overboeking moeilijk
Het is bijna onmogelijk om een bedrag ‘snel’ boven €1000 over te boeken naar het buitenland.
Terrible app
Poor ux and not even an English option
Overboeking
Very pleased and easy TY
Werkt prima
Gebruik het regelmatig, werkt prima en tot nu toe veilig.
No English available in notifications
I am very disappointed and it is certainly difficult for a foreigner to find all the notifications in Dutch even I selected English as my preferred language for communication.
