Context please!
Two big complaints. If the app fails to reach the detector, instead of retrying and automatically connecting when the detector is available again, it asks ME to reconnect it.
Historical data is shown without the obvious context you want to see… the Radon level was high, when was it high??? The app knows the date and time of day but does not correlate the data in those normative terms. Crazy.
Historical data is shown without the obvious context you want to see… the Radon level was high, when was it high??? The app knows the date and time of day but does not correlate the data in those normative terms. Crazy.
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Terrible app
I cannot connect to cellular
Does not provide time stamps
It seems to be a good radon detector, but when you go to review the measurements, there is no time stamp.
So while you can track radon exposure in a linear fashion, you can’t compare one date clearly against another.
So while you can track radon exposure in a linear fashion, you can’t compare one date clearly against another.
App and unit aren’t connected long distance
The unit seemed great. Was giving readings on the app just fine. Until I left town. Now the app tells me the unit has disconnected and if previous reviews are correct, that means that the unit has turned off and I’ve lost all of the data previously connected. This seems like a huge issue and the company should address this immediately. Until then, I will be returning the unit.
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Great App that just works
FYI: RadonEye app will only read from the device when within range of Bluetooth. Apple HomeKit integration would be perfect so I could automate a Raydon exhaust fan to operate within a set range or once in alarm range.
Great device with a useless app in terms of data tracking
How in the world can you build an app that does not provide the date and time of a reading!? Otherwise, I really like the device. The frequency of readings really does make it better than competitors. But the fact that they can’t be bothered to add basic time and date functionality makes me wonder what else they are not doing. If it does know this basic thing, does it really know how to read radon levels? I hope so.
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Works great
Not sure why some people leave bad reviews. I plugged the device in, installed app, and Bluetooth connection was found in 1 second with an audible beep sound from the device. I go to sleep, next morning check app and see an average reading and under data tab I see 10 data points, 1 per hour it seems. This is exactly what I want from an app like this. No fuss 5/5
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Unclear App Origin
Neither the physical manual nor the digital version linked from the QR code in the box include a link to this app. The manual says to install the "Ecosense RadonEye" app but this app does not have that name and the developer is some other 3rd party. It is therefore not clear this is the official app. Having to trust by comparing screenshots is poor practice for a device which sits in my home and connects INLINE through an app. The app itself looks like a developer's first ever written with no professional UI or UX consideration.
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App needs work
App does not capture date and time. You cannot rename the device if you have more than one. Poor interface.
All and all the app seems so poor that it does not give me confidence that the hardware works.
All and all the app seems so poor that it does not give me confidence that the hardware works.
No features
App has no features . Very basic reading
Could Use A Tweak or Two
The hardware seems to work however, the alerts can hardly be heard from the actual device. In addition, when the alert goes off on the device, there is no notification sent to your iPhone to inform you.
Stupid Graph Means Nothing
Why can you add a date stamp from your phone to the data? Why does the data on your phone deletes if the electricity goes out or you unplug the unit? It should still save on your phone. Really useless app
App is garbage
As many others have noted, there are no date and time stamps to the data meaning you have no way of knowing if there is a real health concern when limits are breached. Also, it does not alarm you when limits are breached despite setting the app to alarm you. I regret spending money on this device.
Excellent monitor
The best sensor at a reasonable price combined with a workable app. Unlike Airthings, this app / hardware combination doesn’t reliably choke on large downloads, it just works quietly in the background unless it detects an error and then it warns you.
Could the app use some work? Yep, for example it could save / show the data in a format that includes time and date to make it more legible to humans. At the same time, it’s biggest use is determining whether a space is safe or not. For that, it works exceedingly well (with the usual time delay of any sensor) and mitigation efforts should show up decisively, if effective.
I used RadonEye to ensure that the repairs we did to the basement made effective reductions to absolute as well a average radon levels. For that task, it is perfect.
Could the app use some work? Yep, for example it could save / show the data in a format that includes time and date to make it more legible to humans. At the same time, it’s biggest use is determining whether a space is safe or not. For that, it works exceedingly well (with the usual time delay of any sensor) and mitigation efforts should show up decisively, if effective.
I used RadonEye to ensure that the repairs we did to the basement made effective reductions to absolute as well a average radon levels. For that task, it is perfect.
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Is the software even maintained?
I’m shocked to find how few updates are made to this software that has bugs and simply not finished. No mater how good the device is (tbd) this software is the reason why it will be returned. Again, shockingly poor execution.
Save your money. Use another brand
I was a radiochemist for over 8 years and worked five of those years at a nuclear reactor. That doesn’t make me an expert on radon by any stretch but I suspect my experience gives me a perspective that your typical home radon testing consumer doesn’t share. What’s remarkable to me, however, is that despite my background, I feel exactly as other do: This app needs work. The fact I can’t do something as simple as rename a device to, for example, “Utility Room” speaks volumes. So, too, does the chief complaint expressed by many reviewers here: The app will not allow one to plot radon readings in a way that’s easily understood by your run-of-the-mill consumer. I should be able to select a date and time and the graph should return those readings. Why is something so simple out of reach? I suspect it’s because this company neither has the staff nor the expertise to address the app’s—and to a lesser degree, the RadonEye unit’s—glaring shortcomings. Nothing says “I don’t care!” more than a company that hasn’t updated their app in over 4 years and that’s why this gadget is going back.
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Not downloading data
When I go to the data tab and tap on refresh, it displays a progress bar and it gets stuck at 92%. Tried unplugging, reinstalling app.
Poor connectivity
This app is constantly disconnecting from my bluetooth on iphone. The device then shuts itself off because it can't function without a bluetooth link to a smartphone. This is very annoying as you essentially can't use your phone for anything else unless you're sitting right beside the RadonEye.
Oddly it doesn't appear in the phones normal bluetooth menu where all other devices would appear. So it seems the developers chose to use some different method than literally everyone else to pair up and I suspect thats why it doesn't work.
After a lot of cajoling and babysitting I can get the device to do it's job maybe 60% of the time. The rest of the time it fails. It disconnects from bluetooth then turns itself off.
Maybe the developers could have thought to try out their product to see if it works??
Yes, yes, you should try it out before selling it.
Oddly it doesn't appear in the phones normal bluetooth menu where all other devices would appear. So it seems the developers chose to use some different method than literally everyone else to pair up and I suspect thats why it doesn't work.
After a lot of cajoling and babysitting I can get the device to do it's job maybe 60% of the time. The rest of the time it fails. It disconnects from bluetooth then turns itself off.
Maybe the developers could have thought to try out their product to see if it works??
Yes, yes, you should try it out before selling it.
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Why are there no time/date stamps in data? Was this made in 1997?
The logged data doesn’t even have time/date stamps.
The data tab is useless
It’s just a bunch of lines but no way of knowing when any event occurred. It’s either a total waste or just a ploy to get you to pay more money for the interpretation.
