Bonne application mais peut être améliorée
J’aime bien le principe de la lecture d’un code QR pour enregistrer un produit. Cependant, j’ai eu quelques difficultés avec le souffleur à feuilles et le coupe bordure dont le code QR ne fonctionnait pas; j’ai dû saisir le numéro de série manuellement
D’autre part, l’app nous permet d’enregistrer la facture de l’appareil. Cependant il n’est pas possible de visualiser plus tard cette facture ou la modifier. Ce serait bien pour ceux qui perdent leurs factures
D’autre part, l’app nous permet d’enregistrer la facture de l’appareil. Cependant il n’est pas possible de visualiser plus tard cette facture ou la modifier. Ce serait bien pour ceux qui perdent leurs factures
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20” Chainsaw
Far exceeded my expectations! I will definitely be buying other products
Great app and products!
My ego collection is growing! I love all my ego products!
Misting Fan
Ego makes excellent products
Disappointed with Ego Connect app. Zero owner support now.
Ego’s iOS app and website support is not operational and I’ve received abysmal “hands are tied”, sorry…sucks to be you, customer support. I own 3 EGO tools, with chargers and batteries. All had been registered successfully using the Ego Connect App/Website.
Potential purchasers should know that an Ego tech support rep told me today 8/11/2026 that Ego will no longer offer any further WiFi connectivity or tech support to their battery chargers. This is not a warranty matter, also, I was curtly told.
I used to be able to monitor my charge process, battery health and battery history for my ego 10amp hour ego battery health. This was useful info. Now 4 months later, zero support, zero company care.
I wish there was a way the Ego owner community could put pressure on the company to invest in continuing existing customer software support.
Mower, trimmer, blower, batteries work great. Lack of previously provided operational tech support for their website and iOS app, nothing. Be advised before you buy.
Potential purchasers should know that an Ego tech support rep told me today 8/11/2026 that Ego will no longer offer any further WiFi connectivity or tech support to their battery chargers. This is not a warranty matter, also, I was curtly told.
I used to be able to monitor my charge process, battery health and battery history for my ego 10amp hour ego battery health. This was useful info. Now 4 months later, zero support, zero company care.
I wish there was a way the Ego owner community could put pressure on the company to invest in continuing existing customer software support.
Mower, trimmer, blower, batteries work great. Lack of previously provided operational tech support for their website and iOS app, nothing. Be advised before you buy.
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