EGO Connect User Reviews

Customer Experience

Positive experience67.0% of reviews
Neutral1.0% of reviews
Negative experience32.0% of reviews

~ Based on 103 written reviews from the US App Store.

What users say

Is EGO Connect Safe?

EGO Connect appears safe based on user ratings. AppsHunter Safety Score for EGO Connect is 96/100.

This assessment is based on 5,878 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 5,878 App Store ratings for EGO Connect.

Is EGO Connect Legit?

EGO Connect appears to be a legitimate app. AppsHunter Legitimacy Score for EGO Connect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very simple

Ego app contained all my needs very organized

Charge timer was added but…

Have been working with customer service to try and get my app to work correctly. The charge timer is a great add the program. However, it only sometimes works, and as far as I can tell, it’s only been if I have used the mower down the point where the blade shut shuts off. I’m also being asked to look at my runtime information in the app, but there is no place where I can find it even when given instructions by customer service. Not sure what’s going on, because the app is fully updated, and has been kept updated the entire time we’ve owned the mower.
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Response from developer

Hi there! Thank you for sharing your experience. We understand how frustrating it can be when features within the app don't perform consistently, especially when you're actively working with customer service to resolve the issue. We appreciate the detailed feedback regarding the charge timer and runtime information, as this helps identify areas where the user experience can be improved. We are always looking for ways to improve our products and support resources, and we'll be sure to share your comments with the appropriate team for review. If you continue to experience issues, please send us a direct message on Facebook, Instagram, LinkedIn, or X, and we'd be happy to take a closer look!

Almost perfect

Would give it 5 stars if it just had the option to open up on a favorite machine or to complete the start of the lawn mower upon opening. It is annoying to have to click to a different section, then scroll to my lawn mower, enter it, then tap the key icon just to turn on the mower every time. Other than that it is dependable and works well without ever crashing.
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Should have bought sooner

Had a pull behind 40 gallon, always breaking and taking way to much time to repair

I love my ego tools

I tell anyone who will listen about how great all ego tools are lawnmower, snow overs, Weedwhacker, and I want to get a chainsaw. I love every piece of equipment that I have that you guys make. I even talked a guy who I didn’t even know into getting the most expensive eagle lawnmower great products I’ve never changed
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Happy customer

I love the ego lawnmower. It works very fine. I love it. I won’t buy anything else.

Misting Fan with Bluetooth 🤯

This fan was purchased for the dugout full of sweaty boys, and when I went to register it I discovered I could operate it from my phone?! This is a fantastic fan, with a great misting feature and an app so I can turn it off when the boys leave it on while they are on the field?! Amazing.

Disappointed by mandatory Wi-Fi for chargers

I am very disappointed with the rigid connectivity requirements of the EGO Connect app for battery chargers. The app completely blocks local Bluetooth-only usage and forces users to enter their home Wi-Fi password. It is completely reasonable to want to keep smart devices off a private home network for security and privacy reasons. Forcing internet access just to check a battery status through an app while it would be easy to allow a Bluetooth-only connection is unacceptable. EGO needs to update the app to allow a Bluetooth-only dashboard option. Until then, I am deleting the app.
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Ease of use

I just got done registering everything battery battery charger and mower. Very easy to set up. Pull it out the box and with the handle I was trying to scan the QR code on the box, but you have to scan the item itself. It’s a real small QR code but once I figured that out, everything was good to go. I was duped by the Lowe’s employee told me that I would get a free battery after five years. After I got home and set everything up. I did some research on the free battery and found out that was a myth, but that’s on Lowe’s not on ego I’ll write another review after I use it a bit.
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Product Durability

Very relatable for yard work

Ego mist fan 👍

I got the ego mist fan and this thing is my new favorite ego product. I own several devices and battery’s and while it is on expensive side. Being able to control the fan with my phone and its efficiency is awesome. The app itself is useful as hell for registering products for warranty. Highly recommend
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Great one stop shop for all my EGo products

Finally a place that I can go to that as all of my EGo products in one convenient location. Registering them was a breeze as well!

Love EGO products

I’ve purchased a lawnmower, hedge, trimmer, and string trimmer, and I am very happy with all of my purchases. The ego products are high-quality. The manuals are straightforward, and I’m looking forward to many years of use! Ego came highly recommended from a close friend and trusted contractor.

Good app

Very user friendly

Satisfied Customer

Ego brand is hands down the best battery powered equipment on the market. It performs as advertised and always gets the job done. Support is fantastic as well. Thanks Ego!

Amazed

Last year bought a lawnmower that I was happy the minute I felt EGOs i was very happy. My teenager says the same thing!

You’ve got to be kidding

Don’t get me wrong, I just now mowed with my brand new Ego Zero Turn Mower and WOW I love that mower but an app to use with a LAWN MOWER!

As I downloaded this app, I was STUNNED that it wants access to EVERY BLUETOOTH DEVICE I own including my CPAP machine and 49 other items.

Talk about an invasion of privacy. They want your name, email address and entirely TOO MUCH PERSONAL INFORMATION and if they have a data breach like many other apps have, you’ll be in deep trouble JUST FOR A LAWN MOWER!

I
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Garden tools

Love my Ego leaf blower and string trimmer. So little fuss, quiet, and clean.

App starts

But when i log in it tells me i have no network connection..

Ego is now my only choice.

I bought my Ego self propelled lawnmower 4 years ago. It has exceeded all my expectations and the original 7.5 amp battery is going strong. It replaced my old Honda self propelled gas mower that was 8 years old. It was an excellent lawn mower.
My Ego is better, it packs the leaf bag tighter and cuts better. I now have 5 more Ego garden tools, a 3000 watt generator and a pressure washer on order. I just love the performance and build quality . I did try some of the cheaper lawn tools, not a fan.
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