New mower
This is a great machine and battery charger is paired to my phone so I can be ready to cut my yard for the weekend
Turd
App won’t let me sign up. Got a code from my email but it won’t take. Booo
Transmission failure after 6 months
My tranny failed. Spoke with customer service for 2 days and finally resolved issue. New mower with in 1 week of breakage! That’s customer focus serviced! I’ll buy ego from now on! I already have a blower and trimmer love both! Thank you EGO
Won’t Connect
Downloaded the app and it won’t connect to the internet. Checked everything at my end and all is fine.
Love to be able to get the app working ….
Love to be able to get the app working ….
Disk Space
This app wants 1.5 GB of space in my iCloud backup with over 500 MB of documents cached. Please work on proper app thinning and cache cleanup.
Lastly your custom camera view for bar code scanning is hot garbage. It never worked and I had to input things manually.
Lastly the batteries have serial numbers as well but none of the ones that came with my kit could be added. Either fix that or show a better error message for those products.
Lastly your custom camera view for bar code scanning is hot garbage. It never worked and I had to input things manually.
Lastly the batteries have serial numbers as well but none of the ones that came with my kit could be added. Either fix that or show a better error message for those products.
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Mower
Is the best all fit same battery I have them all and use everyday
Good but had an issue
It was easy to register products with the QR codes, but one of them is saying the product doesn’t exist so now I guess I can’t register it.
Good
Good
Ego is now my only choice.
I bought my Ego self propelled lawnmower 4 years ago. It has exceeded all my expectations and the original 7.5 amp battery is going strong. It replaced my old Honda self propelled gas mower that was 8 years old. It was an excellent lawn mower.
My Ego is better, it packs the leaf bag tighter and cuts better. I now have 5 more Ego garden tools, a 3000 watt generator and a pressure washer on order. I just love the performance and build quality . I did try some of the cheaper lawn tools, not a fan of those. Ego can cost more but to me it is worth the extra expense to get the best
My Ego is better, it packs the leaf bag tighter and cuts better. I now have 5 more Ego garden tools, a 3000 watt generator and a pressure washer on order. I just love the performance and build quality . I did try some of the cheaper lawn tools, not a fan of those. Ego can cost more but to me it is worth the extra expense to get the best
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Morrisburg
Ego grass trimmer is lightweight and is easy to use no gas and oil to mix and has good power
Convenient for users of everything EGO
It makes it easier to track what I have registered with ego for warranty purposes and if your tool has firmware updates it is super convenient for making sure functionality is up to date. The ability to monitor charging through the hub has been A+. Thank you ego for making such great product.
Great
Works well
Bonne application mais peut être améliorée
J’aime bien le principe de la lecture d’un code QR pour enregistrer un produit. Cependant, j’ai eu quelques difficultés avec le souffleur à feuilles et le coupe bordure dont le code QR ne fonctionnait pas; j’ai dû saisir le numéro de série manuellement
D’autre part, l’app nous permet d’enregistrer la facture de l’appareil. Cependant il n’est pas possible de visualiser plus tard cette facture ou la modifier. Ce serait bien pour ceux qui perdent leurs factures
D’autre part, l’app nous permet d’enregistrer la facture de l’appareil. Cependant il n’est pas possible de visualiser plus tard cette facture ou la modifier. Ce serait bien pour ceux qui perdent leurs factures
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20” Chainsaw
Far exceeded my expectations! I will definitely be buying other products
Great app and products!
My ego collection is growing! I love all my ego products!
Misting Fan
Ego makes excellent products
Disappointed with Ego Connect app. Zero owner support now.
Ego’s iOS app and website support is not operational and I’ve received abysmal “hands are tied”, sorry…sucks to be you, customer support. I own 3 EGO tools, with chargers and batteries. All had been registered successfully using the Ego Connect App/Website.
Potential purchasers should know that an Ego tech support rep told me today 8/11/2026 that Ego will no longer offer any further WiFi connectivity or tech support to their battery chargers. This is not a warranty matter, also, I was curtly told.
I used to be able to monitor my charge process, battery health and battery history for my ego 10amp hour ego battery health. This was useful info. Now 4 months later, zero support, zero company care.
I wish there was a way the Ego owner community could put pressure on the company to invest in continuing existing customer software support.
Mower, trimmer, blower, batteries work great. Lack of previously provided operational tech support for their website and iOS app, nothing. Be advised before you buy.
Potential purchasers should know that an Ego tech support rep told me today 8/11/2026 that Ego will no longer offer any further WiFi connectivity or tech support to their battery chargers. This is not a warranty matter, also, I was curtly told.
I used to be able to monitor my charge process, battery health and battery history for my ego 10amp hour ego battery health. This was useful info. Now 4 months later, zero support, zero company care.
I wish there was a way the Ego owner community could put pressure on the company to invest in continuing existing customer software support.
Mower, trimmer, blower, batteries work great. Lack of previously provided operational tech support for their website and iOS app, nothing. Be advised before you buy.
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EGO 30”
Wow is an understatement this machine is a cutting beast! The video’s doesn’t do the size justice. And the best part for the size it is amazing light and easy to move. Amazing mower!
Very simple
Ego app contained all my needs very organized
Charge timer was added but…
Have been working with customer service to try and get my app to work correctly. The charge timer is a great add the program. However, it only sometimes works, and as far as I can tell, it’s only been if I have used the mower down the point where the blade shut shuts off. I’m also being asked to look at my runtime information in the app, but there is no place where I can find it even when given instructions by customer service. Not sure what’s going on, because the app is fully updated, and has been kept updated the entire time we’ve owned the mower.
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