Easily check real-time appointment availability at City Spas and Eastwell Manor. Request services instantly, discover special offers, and refer friends to earn rewards.
What We Love
- 👍 Loyalty scheme mentioned positively
- 👍 Easy booking for local spa
- 👍 Straightforward booking process
- 👍 Easy to use app
- 👍 User-friendly booking experience
Room to Improve
- ❌ Useless and doesn't work
- ❌ Impossible to book
- ❌ Cannot pre-book classes
- ❌ Cannot redeem vouchers
- ❌ App is awful
- ❌ Facilities are run down
- ❌ Cannot book included treatment
- ❌ Nightmare finding available time
- ❌ No information available
- ❌ No way to book on app
- ❌ App is pointless
- ❌ Cannot add booking
- ❌ Very frustrating
- ❌ Not designed well
- ❌ Error showing classes
- ❌ Awful UX
- ❌ Cannot manage booking
- ❌ Absolutely pointless
- ❌ Member cannot book in
- ❌ Poor quality app
- ❌ Doesn't allow login
- ❌ Doesn't show bookings
- ❌ Not worth downloading
- ❌ Totally worthless
- ❌ Password issues
- ❌ Booking is confusing
- ❌ Impossible to book treatments
- ❌ No point to this app
- ❌ App not updated
- ❌ Worst app
- ❌ Class booking issues
- ❌ Charge for previously free classes
- ❌ Completely pointless
- ❌ Waste of space
- ❌ Not user friendly
- ❌ Cannot log in
- ❌ No booking information
- ❌ What is this app for?
- ❌ Not working
- ❌ No updates or links
- ❌ Made by intern
- ❌ Not functional
- ❌ Bizarre app
- ❌ Mysterious aims
- ❌ No ability to log in
- ❌ No ability to view booking
- ❌ No ability to add treatments
- ❌ Message centre empty
- ❌ App is confusing
- ❌ Crashes constantly
- ❌ Doesn't show booking info
- ❌ Clunky menus
- ❌ Booking process clunky
- ❌ Not worth the download
- ❌ Can't do anything
- ❌ No message shown
- ❌ Cannot book treatments
- ❌ Tedious scrolling
- ❌ Cannot make multiple appointments
- ❌ Forced to use multiple devices
- ❌ Cannot filter by therapist gender
- ❌ Can't book treatment
- ❌ Gets nowhere
- ❌ Disappointing
- ❌ Feels like high school project
- ❌ Message centre instead of booking
- ❌ Email doesn't exist error
- ❌ Treatment availability incorrect
- ❌ Tricky to select treatment
- ❌ Won't let you pay
- ❌ Needs better developer
- ❌ Not great
- ❌ Cannot go back a page
- ❌ Had to delete and restart
- ❌ Hardly any features
- ❌ Money taken, no booking
- ❌ Had to ask for refund
- ❌ Hard to navigate
- ❌ Frequently shows no availability
- ❌ Needs major rework
- ❌ Devoid of useful information
- ❌ Only arrival info
- ❌ Cannot book classes or treatments
- ❌ Information not posted
- ❌ Unlikely to be updated
- ❌ Rarely able to book
- ❌ Impossible for two people
- ❌ Not fit for purpose
- ❌ List keeps closing
- ❌ Worst app ever
- ❌ No alternative way to book
- ❌ Worse than useless
- ❌ Charged full amount
- ❌ No email confirmation
- ❌ Call spa directly for issues
- ❌ Overly complicated
- ❌ Waste of time
- ❌ Don't bother
- ❌ Biggest waste of download
- ❌ Does absolutely nothing
- ❌ Rubbish
- ❌ Awful app
- ❌ Will not load
- ❌ Not able to use gift vouchers
- ❌ Absolutely useless
- ❌ Most pointless app
- ❌ No way to add booking
- ❌ No way to make appointments
- ❌ Deleted within minutes
- ❌ Not working
- ❌ Only gives 'OK' option
- ❌ Doesn't sync to bookings
- ❌ Doesn't confirm appointments
- ❌ Doesn't link to classes
- ❌ Empty areas
- ❌ Stressful to book
- ❌ Horrible website and app
- ❌ Takes an hour on the phone
- ❌ Impossible to use
- ❌ Not intuitive
- ❌ Clear diary for an hour
- ❌ Only for specific spa
- ❌ Bored trying to find info
- ❌ Doesn't deliver what it's supposed to
- ❌ Cannot add existing booking
- ❌ Cannot add anything else
- ❌ Not up to scratch
- ❌ No obvious way to amend booking
- ❌ No information on pages
- ❌ Difficult to book treatments
- ❌ Too stressful
- ❌ Showed no treatments available
- ❌ Had to call and wait
- ❌ App is even worse
- ❌ Back button doesn't work
- ❌ Needs iPhone X support
- ❌ Text can get lost
- ❌ Booking is stressful
- ❌ Treatments not selectable online
- ❌ Cannot get through on phone
- ❌ No bookings show up
- ❌ Not user friendly
- ❌ Nowhere to use credit
- ❌ Website not compatible with mobile
- ❌ Glitches
- ❌ Awful layout
- ❌ Made complicated
- ❌ Complete overhaul needed
- ❌ Cannot select day first
- ❌ Scroll endlessly
- ❌ Booking classes is worse
- ❌ 12 separate transactions
- ❌ Cannot add multiple classes
- ❌ Cannot add to basket
- ❌ Back to the drawing board
- ❌ Menu is clunky
- ❌ Confusing and baffling
- ❌ Cannot work out how to book for two
- ❌ No response via conversation
- ❌ No response via email or phone
- ❌ Don't know what's booked
- ❌ Stressful after using app
- ❌ Waste of time
- ❌ Doesn't sync
- ❌ Doesn't confirm
- ❌ Doesn't link
- ❌ Developers need changing
- ❌ No useful information
- ❌ Complicated system
- ❌ Cannot use vouchers
- ❌ Still wants to charge
- ❌ Impossible to book time slot together
- ❌ Going around in circles
- ❌ No one answering phones
- ❌ Rubbish app
- ❌ Staff tell you to do things that don't exist
- ❌ Deleted it
- ❌ Very poor user experience
- ❌ No email confirmation
- ❌ No response to in-app message
- ❌ Spelling mistakes
- ❌ Not easy to use
- ❌ Menus need looking at
- ❌ Continuously scrolling
- ❌ Need to add other guests
