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Champneys Spas

Champneys Spas

by Champneys Henlow LTD

0 ratings
66 reviews
🌟 Lifestyle
Free

Details

Released
March 14, 2018
Updated
January 24, 2024

Features

Developer

Champneys Henlow LTD
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Champneys Spas screenshot #1 for iPhone
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Champneys Spas screenshot #3 for iPhone
Champneys Spas screenshot #4 for iPhone
Champneys Spas screenshot #5 for iPhone
Champneys Spas screenshot #6 for iPhone
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❓4 answered
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About

Easily check real-time appointment availability at City Spas and Eastwell Manor. Request services instantly, discover special offers, and refer friends to earn rewards.

✓Real-time availability
✓Instant appointment requests
✓Special offers updates
✓Refer a Friend scheme
Show original description

What users say about Champneys Spas

Reviews of Champneys Spas, a Lifestyle app, are mostly negative. What users like most: loyalty scheme mentioned positively, easy booking for local spa. Top complaints: useless and doesn't work, impossible to book. Summarized from real user reviews.

Positive things

  • 👍Loyalty scheme mentioned positively
  • 👍Easy booking for local spa
  • 👍Straightforward booking process
  • 👍Easy to use app
  • 👍User-friendly booking experience

Negative things

  • ❌Useless and doesn't work
  • ❌Impossible to book
  • ❌Cannot pre-book classes
  • ❌Cannot redeem vouchers
  • ❌App is awful
  • ❌Facilities are run down
  • ❌Cannot book included treatment
  • ❌Nightmare finding available time
  • ❌No information available
  • ❌No way to book on app
  • ❌App is pointless
  • ❌Cannot add booking
  • ❌Very frustrating
  • ❌Not designed well
  • ❌Error showing classes
  • ❌Awful UX
  • ❌Cannot manage booking
  • ❌Absolutely pointless
  • ❌Member cannot book in
  • ❌Poor quality app
  • ❌Doesn't allow login
  • ❌Doesn't show bookings
  • ❌Not worth downloading
  • ❌Totally worthless
  • ❌Password issues
  • ❌Booking is confusing
  • ❌Impossible to book treatments
  • ❌No point to this app
  • ❌App not updated
  • ❌Worst app
  • ❌Class booking issues
  • ❌Charge for previously free classes
  • ❌Completely pointless
  • ❌Waste of space
  • ❌Not user friendly
  • ❌Cannot log in
  • ❌No booking information
  • ❌What is this app for?
  • ❌Not working
  • ❌No updates or links
  • ❌Made by intern
  • ❌Not functional
  • ❌Bizarre app
  • ❌Mysterious aims
  • ❌No ability to log in
  • ❌No ability to view booking
  • ❌No ability to add treatments
  • ❌Message centre empty
  • ❌App is confusing
  • ❌Crashes constantly
  • ❌Doesn't show booking info
  • ❌Clunky menus
  • ❌Booking process clunky
  • ❌Not worth the download
  • ❌Can't do anything
  • ❌No message shown
  • ❌Cannot book treatments
  • ❌Tedious scrolling
  • ❌Cannot make multiple appointments
  • ❌Forced to use multiple devices
  • ❌Cannot filter by therapist gender
  • ❌Can't book treatment
  • ❌Gets nowhere
  • ❌Disappointing
  • ❌Feels like high school project
  • ❌Message centre instead of booking
  • ❌Email doesn't exist error
  • ❌Treatment availability incorrect
  • ❌Tricky to select treatment
  • ❌Won't let you pay
  • ❌Needs better developer
  • ❌Not great
  • ❌Cannot go back a page
  • ❌Had to delete and restart
  • ❌Hardly any features
  • ❌Money taken, no booking
  • ❌Had to ask for refund
  • ❌Hard to navigate
  • ❌Frequently shows no availability
  • ❌Needs major rework
  • ❌Devoid of useful information
  • ❌Only arrival info
  • ❌Cannot book classes or treatments
  • ❌Information not posted
  • ❌Unlikely to be updated
  • ❌Rarely able to book
  • ❌Impossible for two people
  • ❌Not fit for purpose
  • ❌List keeps closing
  • ❌Worst app ever
  • ❌No alternative way to book
  • ❌Worse than useless
  • ❌Charged full amount
  • ❌No email confirmation
  • ❌Call spa directly for issues
  • ❌Overly complicated
  • ❌Waste of time
  • ❌Don't bother
  • ❌Biggest waste of download
  • ❌Does absolutely nothing
  • ❌Rubbish
  • ❌Awful app
  • ❌Will not load
  • ❌Not able to use gift vouchers
  • ❌Absolutely useless
  • ❌Most pointless app
  • ❌No way to add booking
  • ❌No way to make appointments
  • ❌Deleted within minutes
  • ❌Not working
  • ❌Only gives 'OK' option
  • ❌Doesn't sync to bookings
  • ❌Doesn't confirm appointments
  • ❌Doesn't link to classes
  • ❌Empty areas
  • ❌Stressful to book
  • ❌Horrible website and app
  • ❌Takes an hour on the phone
  • ❌Impossible to use
  • ❌Not intuitive
  • ❌Clear diary for an hour
  • ❌Only for specific spa
  • ❌Bored trying to find info
  • ❌Doesn't deliver what it's supposed to
  • ❌Cannot add existing booking
  • ❌Cannot add anything else
  • ❌Not up to scratch
  • ❌No obvious way to amend booking
  • ❌No information on pages
  • ❌Difficult to book treatments
  • ❌Too stressful
  • ❌Showed no treatments available
  • ❌Had to call and wait
  • ❌App is even worse
  • ❌Back button doesn't work
  • ❌Needs iPhone X support
  • ❌Text can get lost
  • ❌Booking is stressful
  • ❌Treatments not selectable online
  • ❌Cannot get through on phone
  • ❌No bookings show up
  • ❌Not user friendly
  • ❌Nowhere to use credit
  • ❌Website not compatible with mobile
  • ❌Glitches
  • ❌Awful layout
  • ❌Made complicated
  • ❌Complete overhaul needed
  • ❌Cannot select day first
  • ❌Scroll endlessly
  • ❌Booking classes is worse
  • ❌12 separate transactions
  • ❌Cannot add multiple classes
  • ❌Cannot add to basket
  • ❌Back to the drawing board
  • ❌Menu is clunky
  • ❌Confusing and baffling
  • ❌Cannot work out how to book for two
  • ❌No response via conversation
  • ❌No response via email or phone
  • ❌Don't know what's booked
  • ❌Stressful after using app
  • ❌Waste of time
  • ❌Doesn't sync
  • ❌Doesn't confirm
  • ❌Doesn't link
  • ❌Developers need changing
  • ❌No useful information
  • ❌Complicated system
  • ❌Cannot use vouchers
  • ❌Still wants to charge
  • ❌Impossible to book time slot together
  • ❌Going around in circles
  • ❌No one answering phones
  • ❌Rubbish app
  • ❌Staff tell you to do things that don't exist
  • ❌Deleted it
  • ❌Very poor user experience
  • ❌No email confirmation
  • ❌No response to in-app message
  • ❌Spelling mistakes
  • ❌Not easy to use
  • ❌Menus need looking at
  • ❌Continuously scrolling
  • ❌Need to add other guests

What's New in Champneys Spas

3.0

January 24, 2024

• Optimised system performance • Improved system stability

More

User reviews

Most RecentHighest RatedLowest Rated

Useless

Doesn’t work - Eastwell manor classes don’t appear so can’t prebook.
TTootshki

Useless

Can’t believe a premium brand such as Champneys has such a useless app!
BBdoo3

1 star too generous

This app and this company are a complete joke. Impossible to book and when you book trying to redeem vouchers it doesn’t let you, total scam! They don’t ever answer the phone, impossible to speak to anyone, they take a week to respond to emails and forget what they’ve spoken to you about in the previous email. The app is awful and their facilities are run down.
Show more
HHmcs0000

Dreadful

Awful app! Can’t book the treatment that’s supposed to be included with my stay. Finding an available time is a nightmare. Just poor.
VVickisssssss

Doesn’t work

The app doesn’t work. There’s no information & no way to book on the app like the phone lines say.
SSexybe-ach
See 61 more reviews

User experience

🐞

Reported Bugs

174 issues

Classes don't appear

Bug

Cannot pre-book

Bug

Cannot redeem vouchers

Bug

Impossible to book

Bug

Cannot book treatment included with stay

Bug

Nightmare finding available time

Bug

No information

Bug

No way to book

Bug

Cannot add booking

Bug

Frustrating experience

Bug

Not designed well

Bug

Error showing classes

Bug

Awful UX

Bug

Cannot manage booking

Bug

Pointless app

Bug

Member cannot book in

Bug

Poor quality

Bug

Doesn't allow login

Bug

Doesn't show bookings

Bug

Password issues

Bug

Booking is confusing

Bug

Impossible to book treatments

Bug

No point to the app

Bug

App not updated

Bug

Class booking issues

Bug

Charge for previously free classes

Bug

Completely pointless

Bug

Waste of space

Bug

Not user friendly

Bug

Cannot log in

Bug

No booking information

Bug

Not working

Bug

No updates or links

Bug

Not functional

Bug

Bizarre app

Bug

Mysterious aims

Bug

No ability to log in

Bug

No ability to view booking

Bug

No ability to add treatments

Bug

Message centre empty

Bug

App is confusing

Bug

Crashes constantly

Bug

Doesn't show booking info

Bug

Clunky menus

Bug

Booking process clunky

Bug

Not worth the download

Bug

Can't do anything

Bug

No message shown

Bug

Cannot book treatments

Bug

Tedious scrolling

Bug

Cannot make multiple appointments

Bug

Forced to use multiple devices

Bug

Cannot filter by therapist gender

Bug

Can't book treatment

Bug

Gets nowhere

Bug

Disappointing

Bug

Feels like high school project

Bug

Message centre instead of booking

Bug

Email doesn't exist error

Bug

Treatment availability incorrect

Bug

Tricky to select treatment

Bug

Won't let you pay

Bug

Needs better developer

Bug

Not great

Bug

Cannot go back a page

Bug

Had to delete and restart

Bug

Hardly any features

Bug

Money taken, no booking

Bug

Had to ask for refund

Bug

Hard to navigate

Bug

Frequently shows no availability

Bug

Needs major rework

Bug

Devoid of useful information

Bug

Only arrival info

Bug

Cannot book classes or treatments

Bug

Information not posted

Bug

Unlikely to be updated

Bug

Rarely able to book

Bug

Impossible for two people

Bug

Not fit for purpose

Bug

List keeps closing

Bug

Worst app ever

Bug

No alternative way to book

Bug

Worse than useless

Bug

Charged full amount

Bug

No email confirmation

Bug

Call spa directly for issues

Bug

Overly complicated

Bug

Waste of time

Bug

Don't bother

Bug

Biggest waste of download

Bug

Rubbish

Bug

Awful app

Bug

Will not load

Bug

Not able to use gift vouchers

Bug

Absolutely useless

Bug

Most pointless app

Bug

No way to add booking

Bug

No way to make appointments

Bug

Deleted within minutes

Bug

Doesn't sync to bookings

Bug

Doesn't confirm appointments

Bug

Doesn't link to classes

Bug

Empty areas

Bug

Stressful to book

Bug

Horrible website and app

Bug

Takes an hour on the phone

Bug

Impossible to use

Bug

Not intuitive

Bug

Clear diary for an hour

Bug

Only for specific spa

Bug

Bored trying to find info

Bug

Doesn't deliver what it's supposed to

Bug

Cannot add existing booking

Bug

Cannot add anything else

Bug

Not up to scratch

Bug

No obvious way to amend booking

Bug

No information on pages

Bug

Difficult to book treatments

Bug

Too stressful

Bug

Showed no treatments available

Bug

Had to call and wait

Bug

App is even worse

Bug

Back button doesn't work

Bug

Needs iPhone X support

Bug

Text can get lost

Bug

Booking is stressful

Bug

Treatments not selectable online

Bug

Cannot get through on phone

Bug

No bookings show up

Bug

Not user friendly

Bug

Nowhere to use credit

Bug

Website not compatible with mobile

Bug

Glitches

Bug

Awful layout

Bug

Made complicated

Bug

Complete overhaul needed

Bug

Cannot select day first

Bug

Scroll endlessly

Bug

Booking classes is worse

Bug

12 separate transactions

Bug

Cannot add multiple classes

Bug

Cannot add to basket

Bug

Back to the drawing board

Bug

Menu is clunky

Bug

Confusing and baffling

Bug

Cannot work out how to book for two

Bug

No response via conversation

Bug

No response via email or phone

Bug

Don't know what's booked

Bug

Stressful after using app

Bug

Waste of time

Bug

Doesn't sync

Bug

Doesn't confirm

Bug

Doesn't link

Bug

Developers need to be changed

Bug

No useful information

Bug

Complicated system

Bug

Cannot use vouchers

Bug

Still wants to charge

Bug

Impossible to book time slot together

Bug

Going around in circles

Bug

No one answering phones

Bug

Rubbish app

Bug

Staff tell you to do things that don't exist

Bug

Deleted it

Bug

Very poor user experience

Bug

No email confirmation

Bug

No response to in-app message

Bug

Spelling mistakes

Bug

Not easy to use

Bug

Menus need looking at

Bug

Continuously scrolling

Bug

Need to add other guests

Bug
✨

Requested Features

22 requests

Add ability to book for two people

Feature

Filter searches by date

Feature

Allow multiple appointments in same slot

Feature

Filter for gender of therapist

Feature

Support for full-screen iPhones

Feature

Display prices alongside treatments

Feature

Allow use of credit/vouchers

Feature

Add guests to booking

Feature

Improve navigation and layout

Feature

Basket feature for multiple bookings

Feature

Ability to select day first for treatments

Feature

Sync with actual bookings

Feature

Confirm appointments

Feature

Link up to classes

Feature

Add existing booking to app

Feature

Improve user-friendliness

Feature

Allow booking for two people

Feature

Add gift card functionality

Feature

Improve password management

Feature

Fix login issues

Feature

Improve app stability

Feature

Add dark mode option

Feature

FAQ

What can I do with the Champneys Spas app?

The app allows you to check real-time appointment availability across Champneys City Spas and Eastwell Manor. You can also instantly request appointments for any service and stay updated on the latest special offers.

How do I book an appointment?

Once you see available slots, you can instantly request appointments for all services directly through the app. This makes booking quick and convenient from wherever you are.

Is the Champneys Spas app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned, suggesting a completely free experience for users.

What are the benefits of the Refer a Friend scheme?

The app includes a Refer a Friend scheme, which allows you to earn rewards by referring new users. This is a great way to share the benefits of Champneys with your friends and family.