Best Elase Spas Apps

Room to ImproveCommon complaints summarized from real App Store user reviews

• ❌ Useless and doesn't work
• ❌ Impossible to book
• ❌ Cannot pre-book classes
• ❌ Cannot redeem vouchers
• ❌ App is awful
• ❌ Facilities are run down
• ❌ Cannot book included treatment
• ❌ Nightmare finding available time
• ❌ No information available
• ❌ No way to book on app
• ❌ App is pointless
• ❌ Cannot add booking
• ❌ Very frustrating
• ❌ Not designed well
• ❌ Error showing classes
• ❌ Awful UX
• ❌ Cannot manage booking
• ❌ Absolutely pointless
• ❌ Member cannot book in
• ❌ Poor quality app
• ❌ Doesn't allow login
• ❌ Doesn't show bookings
• ❌ Not worth downloading
• ❌ Totally worthless
• ❌ Password issues
• ❌ Booking is confusing
• ❌ Impossible to book treatments
• ❌ No point to this app
• ❌ App not updated
• ❌ Worst app
• ❌ Class booking issues
• ❌ Charge for previously free classes
• ❌ Completely pointless
• ❌ Waste of space
• ❌ Not user friendly
• ❌ Cannot log in
• ❌ No booking information
• ❌ What is this app for?
• ❌ Not working
• ❌ No updates or links
• ❌ Made by intern
• ❌ Not functional
• ❌ Bizarre app
• ❌ Mysterious aims
• ❌ No ability to log in
• ❌ No ability to view booking
• ❌ No ability to add treatments
• ❌ Message centre empty
• ❌ App is confusing
• ❌ Crashes constantly
• ❌ Doesn't show booking info
• ❌ Clunky menus
• ❌ Booking process clunky
• ❌ Not worth the download
• ❌ Can't do anything
• ❌ No message shown
• ❌ Cannot book treatments
• ❌ Tedious scrolling
• ❌ Cannot make multiple appointments
• ❌ Forced to use multiple devices
• ❌ Cannot filter by therapist gender
• ❌ Can't book treatment
• ❌ Gets nowhere
• ❌ Disappointing
• ❌ Feels like high school project
• ❌ Message centre instead of booking
• ❌ Email doesn't exist error
• ❌ Treatment availability incorrect
• ❌ Tricky to select treatment
• ❌ Won't let you pay
• ❌ Needs better developer
• ❌ Not great
• ❌ Cannot go back a page
• ❌ Had to delete and restart
• ❌ Hardly any features
• ❌ Money taken, no booking
• ❌ Had to ask for refund
• ❌ Hard to navigate
• ❌ Frequently shows no availability
• ❌ Needs major rework
• ❌ Devoid of useful information
• ❌ Only arrival info
• ❌ Cannot book classes or treatments
• ❌ Information not posted
• ❌ Unlikely to be updated
• ❌ Rarely able to book
• ❌ Impossible for two people
• ❌ Not fit for purpose
• ❌ List keeps closing
• ❌ Worst app ever
• ❌ No alternative way to book
• ❌ Worse than useless
• ❌ Charged full amount
• ❌ No email confirmation
• ❌ Call spa directly for issues
• ❌ Overly complicated
• ❌ Waste of time
• ❌ Don't bother
• ❌ Biggest waste of download
• ❌ Does absolutely nothing
• ❌ Rubbish
• ❌ Awful app
• ❌ Will not load
• ❌ Not able to use gift vouchers
• ❌ Absolutely useless
• ❌ Most pointless app
• ❌ No way to add booking
• ❌ No way to make appointments
• ❌ Deleted within minutes
• ❌ Not working
• ❌ Only gives 'OK' option
• ❌ Doesn't sync to bookings
• ❌ Doesn't confirm appointments
• ❌ Doesn't link to classes
• ❌ Empty areas
• ❌ Stressful to book
• ❌ Horrible website and app
• ❌ Takes an hour on the phone
• ❌ Impossible to use
• ❌ Not intuitive
• ❌ Clear diary for an hour
• ❌ Only for specific spa
• ❌ Bored trying to find info
• ❌ Doesn't deliver what it's supposed to
• ❌ Cannot add existing booking
• ❌ Cannot add anything else
• ❌ Not up to scratch
• ❌ No obvious way to amend booking
• ❌ No information on pages
• ❌ Difficult to book treatments
• ❌ Too stressful
• ❌ Showed no treatments available
• ❌ Had to call and wait
• ❌ App is even worse
• ❌ Back button doesn't work
• ❌ Needs iPhone X support
• ❌ Text can get lost
• ❌ Booking is stressful
• ❌ Treatments not selectable online
• ❌ Cannot get through on phone
• ❌ No bookings show up
• ❌ Not user friendly
• ❌ Nowhere to use credit
• ❌ Website not compatible with mobile
• ❌ Glitches
• ❌ Awful layout
• ❌ Made complicated
• ❌ Complete overhaul needed
• ❌ Cannot select day first
• ❌ Scroll endlessly
• ❌ Booking classes is worse
• ❌ 12 separate transactions
• ❌ Cannot add multiple classes
• ❌ Cannot add to basket
• ❌ Back to the drawing board
• ❌ Menu is clunky
• ❌ Confusing and baffling
• ❌ Cannot work out how to book for two
• ❌ No response via conversation
• ❌ No response via email or phone
• ❌ Don't know what's booked
• ❌ Stressful after using app
• ❌ Waste of time
• ❌ Doesn't sync
• ❌ Doesn't confirm
• ❌ Doesn't link
• ❌ Developers need changing
• ❌ No useful information
• ❌ Complicated system
• ❌ Cannot use vouchers
• ❌ Still wants to charge
• ❌ Impossible to book time slot together
• ❌ Going around in circles
• ❌ No one answering phones
• ❌ Rubbish app
• ❌ Staff tell you to do things that don't exist
• ❌ Deleted it
• ❌ Very poor user experience
• ❌ No email confirmation
• ❌ No response to in-app message
• ❌ Spelling mistakes
• ❌ Not easy to use
• ❌ Menus need looking at
• ❌ Continuously scrolling
• ❌ Need to add other guests