Ezra
Horribly Over Priced Tickets in Japan
Response from developer
We're sorry to hear that your experience didn't meet your expectations. Rail Monsters is an independent booking platform, and the total price is always displayed before payment is completed, allowing customers to review it before confirming their booking. We'd appreciate the opportunity to review your case in detail. Please contact us at support@railmonsters.com or submit a request via our support form at railmonsters.com/contact#form, and we'll be happy to assist you further.
So easy to get tickets
Response from developer
Thank you for your fantastic review! We're delighted to hear you had such a smooth booking experience. Your support means a great deal to us, and we look forward to helping you with many more journeys in the future.
American Newbie 👍
Response from developer
Thank you for your fantastic review! We're delighted to hear Rail Monsters made your booking experience smooth and straightforward. We truly appreciate your trust and hope to be part of many more of your future journeys.
“Winner: global recognition award” for resellers.
Hiroshima to Tokyo: (per chatGPT)
Even if the direct fare were $430:
* Extra paid: $196
* Markup: 46%
So you likely paid about 45–60% above direct JR pricing.
The painful part is the cancellation fee:
* Keep tickets: $626
* Cancel: lose $250
* Rebuy direct (~$400)
Total cost if you cancel and rebuy:
* $250 + $400 = $650
So canceling probably costs more than keeping them.
Problem was tapped on a pop up and lead to this site. Like those hawkers I. Tourist areas: got flashed… by ease (which is worth something but not double the price(
Response from developer
We're sorry to hear that your experience did not meet your expectations. Rail Monsters is an independent booking platform, and the total price, including any applicable service fees, is always clearly displayed before payment is confirmed, allowing customers to review all details before completing their booking. If you'd like us to review your case, please contact us at support@railmonsters.com or submit a request via railmonsters.com/contact#form. We'd be happy to assist you further.
