Only for solo travelers
Found out the hard way that they don’t get you tickets seated together when you buy more than one seat. And after they send you the tickets and you find out, they will not cancel or refund the tickets. Their support will not help you and all they say is “we try to get seats together” … this service is horrible unless you are a solo traveler. Not to mention if you see the difference between what they charge you and the actual price of the tickets. It’s a big markup for a subpar service.
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Just buy ticket from Rail Service instead
Very limited experience using them, but they have their own policies regarding cancellation/modification different from that of the rail lines they get the tickets from. Was a mistake using them instead of just buying from the rail line
SCAM: Avoid Rail Ninja at all costs!!!
I mistakenly booked my train tickets through Rail Ninja because I believed they were an official reseller for Spanish train tickets. That was an expensive mistake. After receiving my tickets, I discovered that Rail Ninja had simply purchased the tickets from Spain’s national railway operator, Renfe, and forwarded them to me by email.
The official price printed on each ticket was €51.50, yet Rail Ninja charged me €95 per ticket—nearly double the actual price. The difference was labeled as a “processing fee,” despite the fact that they provided no meaningful additional service beyond emailing me the tickets.
When I contacted customer support and asked to cancel the transaction after realizing the excessive markup, they refused to help or offer any refund.
My experience left me feeling completely misled. In my opinion, Rail Ninja’s website makes it easy to assume you are booking through an official or authorized ticket provider, when in reality you are paying an enormous premium for a service you can get directly from Renfe for much less.
I would never use Rail Ninja again, and I strongly recommend that others avoid this company. Always compare prices with the official railway website before booking. Otherwise, you may end up paying almost twice the real ticket price for nothing more than an emailed ticket.
The official price printed on each ticket was €51.50, yet Rail Ninja charged me €95 per ticket—nearly double the actual price. The difference was labeled as a “processing fee,” despite the fact that they provided no meaningful additional service beyond emailing me the tickets.
When I contacted customer support and asked to cancel the transaction after realizing the excessive markup, they refused to help or offer any refund.
My experience left me feeling completely misled. In my opinion, Rail Ninja’s website makes it easy to assume you are booking through an official or authorized ticket provider, when in reality you are paying an enormous premium for a service you can get directly from Renfe for much less.
I would never use Rail Ninja again, and I strongly recommend that others avoid this company. Always compare prices with the official railway website before booking. Otherwise, you may end up paying almost twice the real ticket price for nothing more than an emailed ticket.
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SCAM: Avoid Rail Ninja at all costs!!!
I mistakenly booked my train tickets through Rail Ninja because I believed they were an official reseller for Spanish train tickets. That was an expensive mistake. After receiving my tickets, I discovered that Rail Ninja had simply purchased the tickets from Spain's national railway operator, Renfe, and forwarded them to me by email.
The official price printed on each ticket was €51.50, yet Rail Ninja charged me €95 per ticket—nearly double the actual price. The difference was labeled as a "processing fee," despite the fact that they provided no meaningful additional service beyond emailing me the tickets.
When I contacted customer support and asked to cancel the transaction after realizing the excessive markup, they refused to help or offer any refund.
My experience left me feeling completely misled. In my opinion, Rail Ninja's website makes it easy to assume you are booking through an official or authorized ticket provider, when in reality you are paying an enormous premium for a service you can get directly from Renfe for much less.
I would never use Rail Ninja again, and I strongly recommend that others avoid this company. Always compare prices with the official railway website before booking. Otherwise, you may end up paying almost twice the real ticket price for nothing more than an emailed ticket.
The official price printed on each ticket was €51.50, yet Rail Ninja charged me €95 per ticket—nearly double the actual price. The difference was labeled as a "processing fee," despite the fact that they provided no meaningful additional service beyond emailing me the tickets.
When I contacted customer support and asked to cancel the transaction after realizing the excessive markup, they refused to help or offer any refund.
My experience left me feeling completely misled. In my opinion, Rail Ninja's website makes it easy to assume you are booking through an official or authorized ticket provider, when in reality you are paying an enormous premium for a service you can get directly from Renfe for much less.
I would never use Rail Ninja again, and I strongly recommend that others avoid this company. Always compare prices with the official railway website before booking. Otherwise, you may end up paying almost twice the real ticket price for nothing more than an emailed ticket.
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Slick
So slick
