Rail Monsters User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral0.0% of reviews
Negative experience42.9% of reviews

~ Based on 21 written reviews from the US App Store.

Is Rail Monsters Safe?

Rail Monsters: Train Tickets appears mostly safe based on user ratings. AppsHunter Safety Score for Rail Monsters is 83/100.

This assessment is based on 93 user ratings, with an App Store average of 4.3/5.

Safety Analysis

84.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 93 App Store ratings for Rail Monsters.

Is Rail Monsters Legit?

Rail Monsters: Train Tickets appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Rail Monsters is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Tickets on time as promised

Bought the tickets three months in advance. As promised the tickets were issued to me exactly as promised one month before travel date

Ezra

Positive

Horribly Over Priced Tickets in Japan

This app charges almost double for train prices in Japan, and generally makes it more difficult to use. Do not recommend.

So easy to get tickets

Best site in simplicity and straightforward to get tickets. Great job

American Newbie 👍

Very clear to make decisions and get the ticket booked fast and worked with my American CC.. great service!

Double priced

Tickets were double the price relative to the official train website. No added value in my case. Regretted and asked for cancellation immediately but cancellation fee was half the price.

“Winner: global recognition award” for resellers.

With gold laurels to seem official.

Hiroshima to Tokyo: (per chatGPT)

Even if the direct fare were $430:

* Extra paid: $196
* Markup: 46%

So you likely paid about 45–60% above direct JR pricing.

The painful part is the cancellation fee:

* Keep tickets: $626
* Cancel: lose $250
* Rebuy direct (~$400)

Total cost if you cancel and rebuy:

* $250 + $400 = $650

So canceling probably costs more than keeping them.

Problem was tapped on a pop up and lead to this site. Like those hawkers I. Tourist areas: got flashed… by ease (which is worth something but not double the price(
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Scam for people who don’t know railway official website and price

Use it if you want to pay double or triple price for a secondhand ticket.

Super App

Great design and functionality

Great

Great app

Very easy

Easy to use

great!

perfect support service for me, love you guys❤️❤️❤️

Super app pour les billets au Japon

Nous avons utilise l’application pour acheter les billets au Japon et c’est au top, billets direct. Merci !

Scammers

Do not ever download this app nor buy anything from this scale of a company not even a shoe string. They charge double of what tickets normally cost had you ordered from the direct vendor or an alternative site. Always always check the price of the ticket and compare with these conmen. And the icing on the cake is their cancellation fee is half of your transactional cost. Essentially they’re purchasing tickets you and I can purchase at that very moment and then sticking the cost of the ticket on the total cost. It’s one thing if the tickets were sold out but no they sell goods you can I can buy and then resell that for the double the cost. They definitely put the monster in rail monsters
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An absolute scam.

Will charge you insane amounts of money to modify a ticket that’s free to do at the actual ticket counters. Need to figure out a business model that’s not built on extorting people of money if they make mistakes booking a train.

They truly are monsters!

You are way better off buying from the website. It’s a mistake I’ve made over and over again without thinking, but never again. No refund policy.

Double the price

This app sells tickets almost double the price from the tickets official website. And its refund policy is like robbing you.

It’s a trap, at least for Japan Shinkansen.

No customer service at all.

Thanks)

Super convenient for booking train tickets in Japan. I’ll never go back to booking directly with rail companies after using this.

Удобное приложение!

I had an issue with my tickets, and the support team, especially Angelina, was incredible. Fixed everything quickly with no hassle.