Rail Monsters User Reviews

Name: Rail Monsters: Train Tickets
Rating: 4.24138 (58 reviews)

Rail Monsters: Train Tickets

Nexa Nova Technologies LTD

🌟 Lifestyle

✈️ Travel

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Super App

Great design and functionality

Paulcito 17

3 months ago

Great

Great app

Titash993

3 months ago

Very easy

Easy to use

Rambeaux Clark

4 months ago

Super app pour les billets au Japon

Nous avons utilise l’application pour acheter les billets au Japon et c’est au top, billets direct. Merci !

Dark_Krasti

9 months ago

Scammers

Do not ever download this app nor buy anything from this scale of a company not even a shoe string. They charge double of what tickets normally cost had you ordered from the direct vendor or an alternative site. Always always check the price of the ticket and compare with these conmen. And the icing on the cake is their cancellation fee is half of your transactional cost. Essentially they’re purchasing tickets you and I can purchase at that very moment and then sticking the cost of the ticket on the total cost. It’s one thing if the tickets were sold out but no they sell goods you can I can buy and then resell that for the double the cost. They definitely put the monster in rail monsters

RMBEWARE

10 months ago

Response from developer

Hi there, We’re sorry you feel this way, but we’d like to clarify a few important points. Rail Monsters provides an international ticketing service connected to multiple rail suppliers worldwide. All fares, service fees, and conditions are displayed transparently before checkout — nothing is hidden. Our service isn’t just reselling tickets; it includes customer support, cross-border booking capability, multi-language assistance, and ticket management — features not available through most local or direct platforms. We understand that prices can differ between providers due to supplier agreements, exchange rates, and dynamic inventory. However, every customer sees the full cost before confirming payment. If you’d like, we’re happy to review your specific booking and explain the exact breakdown. We take feedback seriously and are always open to improving. — The Rail Monsters Team

They truly are monsters!

You are way better off buying from the website. It’s a mistake I’ve made over and over again without thinking, but never again. No refund policy.

Trentybaby

a year ago

Double the price

This app sells tickets almost double the price from the tickets official website. And its refund policy is like robbing you.

重子_04

a year ago

Response from developer

Hi there, We’re confident in our pricing and service — Rail Monsters connects directly to rail suppliers, and ticket prices are displayed transparently before purchase. Prices vary depending on availability, demand, and class, just like on any dynamic system. Nothing is hidden. If you had a real issue with an order, we’re always here to help. But if this review is based on assumptions or competitive tactics, we kindly ask you to reconsider it. Misleading claims hurt real customers trying to make informed decisions. — The Rail Monsters Team

It’s a trap, at least for Japan Shinkansen.

No customer service at all.

Jun Z App

a year ago

Response from developer

Hi Jun, That’s a surprising comment — we have a full-time support team that responds every day, including for Japan Shinkansen tickets. You can reach us directly through the app, website, or by email, and we help thousands of customers every month. If you had trouble reaching us, we’d genuinely like to know more so we can check. But calling it a “trap” with no service at all doesn’t reflect reality, and we kindly ask you to be fair to the work our team puts in daily. — Rail Monsters Support