This app today is to be updated here, but this is not to be support in accessibility voice service.
Sir, I am blind person My phone is latest iPhone 17. Railway app is very good work, but. This update to be very inaccessible. Please resolve this my issue immediately. This next update and fix this accessibility issues. This update. VoiceOver is very problematic and completely not access. Then this issue not check to waiting ticket and regret and availability, then not to sharing this ticket in with VoiceOver to be not to announce and some other problem. So please check in accessibility and fix this my issues. Sir, I request you please again. Please change for this in X app setting this to not accessible this app. I am very difficult to use and not accessible to this app. Please accuracy to recheck and bug to be fixed immediately. I have to waiting. Sir, I am very problematic here. This app is not working properly to be crash. Then this issue very serious. I am going on this place not to book this ticket in quickly. So please update for this in app recently I am pass before three today, continuously review part, please immediately update, sir. Very accessible update before time, but this update is not accessible. So please quickly update launch. this app update is not too good is very bad update. Do not this accessible for blind person. Voice is very reacted for bad behaviour. Not to clear update and I have to search sleeper and this is not to be read out. Stupid try try sleeper. Try this then explore this app, accessibility very poor. So please check and fix update immediately.
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I2iPhone 17 version 260.1
RailOne App: Pros and Areas for Improvement
Pros 1.All-in-One Access: Multiple railway services are available on a single platform. 2.User-Friendly Design: The interface is generally convenient and easy to use. 3.Greater Convenience: Passengers can avoid switching between multiple apps. 4.Improved Accessibility: The app makes railway services more accessible to passengers. 5.Digital Progress: It represents a positive step towards the digitalisation of Indian Railways. Areas for Improvement 1.Tatkal Booking Reliability ●Tatkal ticket booking frequently fails, making it difficult to secure tickets during the limited booking window. ●System capacity and reliability should be strengthened during peak periods. 2.Performance and Infrastructure ●Technical glitches and server issues can interrupt the booking process. ●Regular performance testing and stronger infrastructure could reduce disruptions. ●Faster page loading, search results, and overall response times would help passengers avoid missing available tickets.
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SSPSahu
So Annoying
Changed my review after losing real money and lost some opportunities because of single feature.
while viewing booked tickets, default sorting mode is set to booked date. I usually have more than 10 tickets. While checking multiple tickets, it is very confusing to check while it is sorted by 'booking date'. (Who the *** care about booking date?) I recently booked twice for the same journey because of this. And recently lost a big opportunity and got trouble. I have to change the sorting mode everytime, yet, after app close, it resets. I don't know who the *** thought it's right and made it so. It's common sense. It's intuitive to sort anything chronologically, especially if it's related to planning journeys.
It's highly recommend to keep journey date as default sorting mode. That makes it clear to view, plan very easily. Thank you
while viewing booked tickets, default sorting mode is set to booked date. I usually have more than 10 tickets. While checking multiple tickets, it is very confusing to check while it is sorted by 'booking date'. (Who the *** care about booking date?) I recently booked twice for the same journey because of this. And recently lost a big opportunity and got trouble. I have to change the sorting mode everytime, yet, after app close, it resets. I don't know who the *** thought it's right and made it so. It's common sense. It's intuitive to sort anything chronologically, especially if it's related to planning journeys.
It's highly recommend to keep journey date as default sorting mode. That makes it clear to view, plan very easily. Thank you
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Kkishoreab
Hygiene and standard food pricing
It is sad to say that there is no proper cleanliness maintained. While during my recent travel on the Vasco express from Velankani to Madgaon on 18th Aug’26 came across a lot of cockroaches in the AC compartments and roaming on the berths which can even enter the ears while asleep. Cleanliness is the key to a healthy life. Specially during a long journey one should be comfortable. It is also noticed that the rates of food items were not standardised and should be standardised as items are sold at different prices. The quality of tea & coffee is not worth the price. There are a lot of passenger’s that are diabetic and therefore prefer tea or coffee without sugar. Sugar Sachita can be offered if required. It would be advisable to display a list of items sold by IRCTC with prices to avoid anyone being cheated.
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JGJune Gonsalves
Making RailOne Even More Customer-Centric
There is a significant difference between RailOne and IRCTC. RailOne feels much more customer-centric, simple, and intuitive, making it easier for anyone to navigate and use. The overall experience is more streamlined and user-friendly.
However, there is always room for improvement. One feature I would strongly recommend is a more visual and interactive journey experience, similar to what is available in apps like ixigo.
For example:
Interactive seat/berth view: Allow passengers to visually see their exact seat/berth and understand its position within the coach.
Coach layout: Show the complete coach arrangement so passengers can easily identify their coach, seat, entry points, and nearby facilities.
Train route map: Provide an interactive map showing the complete train route, upcoming stations, current location, and journey progress.
Live journey tracking: Let passengers easily see where the train is currently located and how many stations are remaining.
These features would make RailOne even more customer-centric and visually intuitive, especially for passengers who are travelling by train for the first time or are unfamiliar with the coach layout.
Overall, RailOne is definitely a step in the right direction. With continuous improvements based on actual passenger feedback, it has the potential to become a truly comprehensive railway super-app.
However, there is always room for improvement. One feature I would strongly recommend is a more visual and interactive journey experience, similar to what is available in apps like ixigo.
For example:
Interactive seat/berth view: Allow passengers to visually see their exact seat/berth and understand its position within the coach.
Coach layout: Show the complete coach arrangement so passengers can easily identify their coach, seat, entry points, and nearby facilities.
Train route map: Provide an interactive map showing the complete train route, upcoming stations, current location, and journey progress.
Live journey tracking: Let passengers easily see where the train is currently located and how many stations are remaining.
These features would make RailOne even more customer-centric and visually intuitive, especially for passengers who are travelling by train for the first time or are unfamiliar with the coach layout.
Overall, RailOne is definitely a step in the right direction. With continuous improvements based on actual passenger feedback, it has the potential to become a truly comprehensive railway super-app.
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BBhaveshDP17
