Not supported
Used to work - stopped and no support - this company has put to effort to support app and recommend avoiding
Remote no longer working on the app. Subscription no longer operational.
The company, Green, electronics, appears not to be operating their app nor support. I paid for the years worth of premium support, but cannot get a hold of them to help resolve some issues.
Great product and very reliable
I don’t get all the negative reviews. I have three of them for years now and they work well and it’s easy to understand how to operate.
Was great, terrible now
I bought this system specifically because it was the one that I did not have to pay a subscription for. Now they’re so hung up on selling a subscription. I can’t actually access the machines functions. It’s incredibly frustrating. Having paid for a piece of hardware to have a company bracket it should be illegal honestly.
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The best irrigation controller
I have my rainmachine now for close to a decade. It lives in an enclosure in my garage, but knows exactly what is going on with the weather thanks to it getting the data from weatherunderground where my personal weather station reports. Water savings have paid many time over for the hardware and the subscription. And my neighbors always admire that my yard is so green, even in the hottest summer heat. I had 2 different irrigation conrtolerz from the large vendors before, but the rainmachine is easier to use and overall better in every respect. Can’t live without it!
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Poor quality and suspicious tactics
The app on iOS does not work. I see many people complaining of the same issue that the app just spins and spins when trying to connect directly but all customer support can do is repeat the same response about being on the same network between the device and phone, and that it works for the companies employees when they used it at home, etc. I’ve tried it all. Don’t waste your time on this product or app unless you enjoy being forced down to the cloud based solution and pay to use your own sprinklers. Company has been unresponsive to email requests for support.
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Password now required!?
Why is the iPad version now requiring a password to use it? This is new and irritating. I don’t know what my password is and there is no option to change it! I’m locked out of the iPad version now. Luckily my iPhone version still gives me access.
Finally it works again!
I originally bought my rain machine in 2017 and loved it. At some point a couple years ago I lost access to controlling the machine through my local network. I never had a subscription and I don’t need one as I only want to control it through my local network. When I lost access to controlling it over my network, I totally lost any respect for this company as it seemed the only way to control it was to pay for a subscription and I wasn’t going to allow myself to be forced into a subscription that I had never needed before . The product was advertised to work over a local network without a subscription and that’s what I expected. Well, great news! The company has finally fixed the iOS program to do exactly what it was always supposed to do… Work over my Network. And for that, I again respect them and thank them. I’m not sure at what point they fixed this as I had given up on it for over a year and was about to replace it when I decided to try it one more and it worked.
So, I’m changing my previous one star review to a Five star review once again.
So, I’m changing my previous one star review to a Five star review once again.
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Local control broke
Sometime in the last two months local device control broke for me. Whenever I click on the local device in the app, it crashes. Really hope it gets fixed soon. Moving to a different system if it remains all summer.
Great System
Has always worked flawlessly. Was a little upset when the went to pay for internet access but for &30 a year not bad. Have had for 6 plus years without fail!
Better options
We were early RainMachine adopters and could use it remotely without paying for it. It was at one time a great app. Now the app loses connection all the time and crashes on me frequently. Not worth it. Too many good options out there these days that are far more cost effective. RIP
Works pretty well until we went with the subscription model
Eventually, it started dropping the connection all the time
The system became unreliable for us.
Even though we contacted customer support, they still keep trying to charge us an annual fee despite canceling. I don’t even have the app on my phone anymore and they still keep trying to charge us.
We ended up buying a different irrigation controller that works really well. That’s too bad, we enjoyed this when it worked years ago.
The system became unreliable for us.
Even though we contacted customer support, they still keep trying to charge us an annual fee despite canceling. I don’t even have the app on my phone anymore and they still keep trying to charge us.
We ended up buying a different irrigation controller that works really well. That’s too bad, we enjoyed this when it worked years ago.
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This has become the worst paid service I have
Not only do I have to pay to access my sprinklers, but now I have to manually run programs too. Which makes being out of town even more stressful. I’ve tried activating a set project on local and remote connections multiple times and within a day (before it waters) the program is deactivated. I don’t have any live weather options turned on and it has worked fine in the past. This is a nightmare.
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Bait and switch
Everything worked great. Then they changed to a subscription model and I don’t have access to basic functions any longer. I’ll never buy this brand again.
Terrible App
I couldn’t get the device to connect to any weather services. I also couldn’t control the device from my phone, even at home. I ended up restarting the device and now I can’t get the app to connect to the device. The app is absolute garbage.
Not bad
Englisch language is not the Problem, but remot control doesn’t work!!!!!!!!!
We pay a lot of money and you create a very terrible app. It is also very slowly. You don’t read what other customers write about your app and change nothing!!! You are lazy! One Star is still to much!!! You should be ashamed!!!
No innovation!
We pay a lot of money and you create a very terrible app. It is also very slowly. You don’t read what other customers write about your app and change nothing!!! You are lazy! One Star is still to much!!! You should be ashamed!!!
No innovation!
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Used to work great
App used to work and it was free. Now they have a subscription model, which I am very unhappy about and have been switching timers over to Rachio
Remote system is getting slow, ability to use 2 phone on multiple properties has disappeared
Remote system is getting slow, ability to use 2 phone on multiple properties has disappeared
Very Unreliable
This product is ok when it works but fails to work when I need it most. Enough disappointments and dead plant. Into the trash can with this brick.
Others seem to be right
The WiFi app control function seems to be disabled unless you have a subscription. Didn’t use to be this way. I guess all the other reviews are right. Will be buying a new controller.
Terrible App
The interface on the Rain Machine is wonderful. Easy to use and intuitive. The app has constant issues and terrible customer support. When the app works it very good. But there is a constant problem trying to connect with the app. Only solution is delete app and start over. This happens about every 1 to 2 months.
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