Rapido User Reviews

Rapido: Bike-Taxi, Auto & Cabs
Rapido: Bike-Taxi, Auto & Cabs
Roppen Transportation Services Private Limited

Customer Experience

Positive experience46.4% of reviews
Neutral7.0% of reviews
Negative experience46.6% of reviews

~ Based on 470 written reviews from the US App Store.

What users say

Is Rapido Safe?

Rapido: Bike-Taxi, Auto & Cabs appears safe based on user ratings. AppsHunter Safety Score for Rapido is 96/100.

This assessment is based on 40,858 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 40,858 App Store ratings for Rapido.

Is Rapido Legit?

Rapido: Bike-Taxi, Auto & Cabs appears to be a legitimate app. AppsHunter Legitimacy Score for Rapido is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ride

Best ride ever

Wrost customer support

Wrost customer support ever , women are not safe bcoz of your appp and also thiss app no customer service response, i feel this kind of app need to ban

Bad behaviour of the rider

I booked a ride and told him ti wait for 1
2 min and he started abusing me using words like pagal ho kya ? Mene bola khade raho aap vha ab , so he said ruk chutiye tera account band krvata hu rapido se i have already complain about this rider but no response from team rapido i have his vehicle number and his name aswell i already shared it with my complaint
Pathetic experience
Show more

Great

Awesome

Convenient n Trustworthy

Have been regularly using the ride hailing app and am quite pleased with their prompt service and experience.

Hard to find a captain



Driver absconding with our stuff

Tried contacting customer service for the above issue for last 4 days but no help at all. Very very disappointing with Rapido service.

Bike Training

I think as Rapido is a life saviour, and its also more about two wheeler for me, I have a suggestion why don’t you start bike training school, it would be great as you’re Reputed brand in market. People will trust you for that. And please only certified trainer only. Thankss

very good service

Company Ne ISO Band nahin hona Chahiye, bike ride

High rates

Please decrease the rates

The drivers are robbers

I left a bag in one of the vehicle’s and tried calling the driver 5 min after o was dropped off. I tried calling him over 20 times and even messaged him but he did not reply nor answered my calls and now finally a week later when I got a hold of him, he says nothing was left when I k ow for a fact that I left a bag in the car. The customer service also is useless with no help. Never will I use this app again.
Show more

Disappointing Support, absolutely does nothing to overcharging cab drivers

I recently had an unprofessional cab driver asking for more money after we got in cab. I couldn’t cancel so asked driver to cancel ride within 1 km, app still showed full 15 km trip amount. I had to pay to avoid keep arguing with driver and missing my appointment. Support only said that they penalized driver but no details and I asked to issue full refund which they couldn’t issue. So is Rapido actually penalizing driver and pocketing that money or they don’t anything and keep promoting this unprofessional behavior because Rapido gets commission on those rides? Very disappointed in company that doesn’t care about their customers and let these looters and thugs operate cabs on their app. I am not using Rapido anymore!
Show more

🎀

🎀thankxxx

Rapido better than ola

Rapido better than ola

Frm A true reviewer

Rate at normal dys r vry gud..but in rush tyms this also show a business face

Auto

Awesome Guy

Location

It’s not showing exact location , auto driver arguing because of location

Worst travel app

Worst app ever used high demanding fares try another apps they are better then this

good person

good driving

Thanks

Thanks