RASHAYS® User Reviews

RASHAYS®
RASHAYS®
RASHAYS CAFES & RESTAURANTS PTY LTD

Top reviews

Love it

Supper responsive, great deals

Best

Best

Awesome coffee and service!!

Always consistently serving great coffee and friendly service!! So good! Consistency throughout all branches! 🥳

Great App

Great app, but just a couple of suggestions:
1. Be able to order on phone at table when eating in.
2. Be able to use free coffee voucher when checking out online for pick-up orders.

Others, great app, great food, great service. Awesome coffees!

Membership Discount? Only If You Catch Their Mistakes!

Disappointed with customer service. The cashier confirmed my membership was scanned, but it didn’t reflect on the receipt. Support refused to help, citing policy, even though it was their mistake. Followed up multiple times with no response.

Make sure to check the cashier’s screen before paying—if your membership isn’t properly scanned, the app is useless since support won’t fix it.
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Doesn’t work on iPhone 15

Useless

RASHAYS Food app

The RASHAYS app is super easy to use with great menu variety. Highly recommend for a convenient dinning experience.

Horrible app

Horrible app
Whenever I need to use it, it goes on updating and then takes forever. Physical Card was just so much easier

Better

Far better than the older version.

Features

Recently downloaded the new app. One of the standout features is its intuitive interface, which makes browsing through the menu and placing orders a breeze. With just few taps, I can explore a wide variety of dishes and order faster than ever with the help of Apple Pay!! ❤️

Items missing

The app works great have noticed particular items aren’t available.
I always order a Spicy Prawn Hotpot when in store due to not being available on App or Website.
Would be handy to have all items available to order as pre-ordering makes life easier

Love the new update!

App looks great, responsive and very happy with Apple Pay - much better option than just credit card.

User Friendly

Love the new app. What a change.
Easy to use and looks and feels nice.

App not working

Like all the other reviews, I can sign into website but app doesn’t recognise my membership

Broken App

I signed up as a member but the app says that I’m not a member.

1 year later app still not working

1 year later app still can’t sign in on app but can sign in on website I have to screen shot my membership card and leave in my photos so when I eat at Rashays I have to scroll around my photos to find my membership barcode ….

Can’t sign in

can’t sign into the app and use barcode for member card so every time I dine in the staff have to manually type in my membership number because you got rid of physical cards…please fix this!

Apple Pay?

No Apple Pay on checkout which is disappointing. I don’t want to store my card in a 3rd party app due to privacy concerns nor have to manually type it in each time I want to check out…. And if I do store the card and it expires in the future I will need to readd it again. Add Apple Pay please so I don’t have these frustrations.
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Didn’t give me my food.

Had food ordered to me and did not receive it. I figured that your cooks were too lazy to make my food. Please get better staff as your current ones are lazy and did not prepare nor deliver my food. I demand a refund straight away, this is ridiculous. If i ever order from here again and get scammed, you will be hearing from my lawyers.
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App not working

Made an account on the website can sign in fine on there but wont let me sign into the app ??? Need to fix this asap