Reset password all the time
iOS update then it need re-login then never able to login reset password every single time
Crashing:(
App keeps crashing and won’t load up in, - June 2026
Doesn’t let me connect my card
I’ve been a Chatime customer for years and have a lot of points on my membership card. They introduced this app but I didn’t really want to get it as using my card was more convenient for me.
I tried to get a birthday drink and the store told me they don’t accept my card and I need to download the app. I downloaded it and scanned my card, but it said “Invalid MembershipNo”. So I asked the store and they said to make a new account. I made a new account and it just gave me a new digital card with 0 points and didn’t let me scan my old card. The store said they can’t help me, and just said to email support. I emailed support and they said they are reviewing my case and would get back to me. It’s been 3 years and they never got back to me so I still can’t use the app.
I tried to get a birthday drink and the store told me they don’t accept my card and I need to download the app. I downloaded it and scanned my card, but it said “Invalid MembershipNo”. So I asked the store and they said to make a new account. I made a new account and it just gave me a new digital card with 0 points and didn’t let me scan my old card. The store said they can’t help me, and just said to email support. I emailed support and they said they are reviewing my case and would get back to me. It’s been 3 years and they never got back to me so I still can’t use the app.
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App doesn’t work
Doesn’t send sms so cannot use it
Fake app
Just takes the personal details and doest send the sms actually
