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RBC Connect User Reviews

RBC Connect
RBC Connect
RBC Capital Markets, LLC
💰 Finance

Customer Experience

Positive experience0.0% of reviews
Neutral21.4% of reviews
Negative experience78.6% of reviews

~ Based on 14 written reviews from the US App Store.

Is RBC Connect Safe?

RBC Connect has mixed safety signals based on user ratings. AppsHunter Safety Score for RBC Connect is 66/100.

This assessment is based on 41 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.2% of ratings point to a safe experience
7.3% of ratings suggest some concerns
41.5% of ratings point to a risky experience

~ Based on 41 App Store ratings for RBC Connect.

Is RBC Connect Legit?

RBC Connect appears to be a legitimate app. AppsHunter Legitimacy Score for RBC Connect is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Updates

Keep forcing useless updates
14 year customer14 year customer

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Updates

Stop forcing updates. Also why is the app not capeable of remembering log in information after updates?
14 year customer14 year customer

It’s impossible to log in

Even if you use the same ID and passcode as in the web, the app won’t let me log in.
Chr. BierChr. Bier

RBC will take your money

My financial advisor switched us to this firm, but they did not tell him that my account was not eligible for for investing until after they took my money. Tried to get a check sent to my bank and it took a month before my bank told me the money wasn’t sent to the right account. Just now getting my money back and they took a fee for withdrawing from the account.

Nothing but a bunch of inept scoundrels.
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Boceephus77Boceephus77

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Im possible to use existing user id

Doesn’t accept the @ in the user Id field that’s really bad since the web app does so I can’t login
useless_xyzuseless_xyz

Not bad not great

Not bad not great- i use to be at rid Ameritrade and one of the things I really liked was I could research stocks and whether they were a “buy sell or hold” rating.
Moogss85Moogss85

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

RBC app

This app is not terribly useful to an investor. It’s hard to navigate and does not show the amount of dividend a stock has nor the total of all dividends for a portfolio. Most of all, it’s difficult to navigate.
Nurse296Nurse296

Response from developer

Hello there - Thank you so much for taking time to review and rate our app! We appreciate the feedback and will surely consider it for future enhancements. Thank you, RBC Connect Team

Worst Platform

This app barely works, switching banks.
ZVCHVRYZVCHVRY

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Scam of an app

If there was an option to give negitive stars, I would give it that. I’m not one to write a review, but RBC Direct investing has gone above and beyond to screw me. Their app glitching and crashing wiped 20% of my portfolio when I tried to sell a stock. Their representative told me “I see where our app messed up, and this is the third caller I’ve had this morning about the same issue.” Then told me to pound sand and their app crashing is normal. I have been a loyal RBC client for 19 years, and today I’ve moved everything I’ve ever done with them to TD. Cheers Direct investing.
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Trister1996Trister1996

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Could be better

I’ve used multiple applications for trading, and this one has to be one of the least user friendly interface available.
MATTHEWROBITAILLEMATTHEWROBITAILLE

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

FIX THE BUGS

GARBAGE APPLICATION!!!! Closes every three seconds, says my password is wrong then says its correct two seconds later.... We need mobile app or website to trade stocks through RBC, its disappointing...... I wish i used scotia itrade instead... they are also Canadian but they allow you to use your phone for trading!! RBC needs to realize not everyone has a computer available for stock trading! Please make it easier for your mobile users.
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alligeeeealligeeee

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Direct Investing

One of the worst investing platforms with many bugs and issues i.e. Changing orders amount triggers changing date automatically, erroneous warning messages when making orders i.e. warning about insufficient funds when you actually do (that cost me 20% of my investment) and while making an order you can’t see the title or category. Ridiculous.
Bottom line avoid the app and even RBC direct investing at all costs.
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Hahamemeni6Hahamemeni6

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Please update

We pay $10 dollars per trade to use this outdated platform, I hope there’s an update in the near future otherwise I’ll be switching to a more user friendly platform
ShparkelShparkel

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Please update the direct invest mobile platform!

The entire direct investing platform on your app is outdated and much difficult to operate compared to the desktop version. It’s been months since the developers team have promised to update it and still no change at all. I’ll give you 3 starts just because of the outdated direct investing platform.
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SEŁSEŁ

Response from developer

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

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