RBL MyBank (Prev. RBL MoBank) User Reviews

Name: RBL MyBank (Prev. RBL MoBank)
Rating: 3.8 (73 reviews)

RBL MyBank (Prev. RBL MoBank)

RBL Bank Ltd

💰 Finance

Customer Experience

Positive experience29.6% of reviews

Neutral7.4% of reviews

Negative experience63.0% of reviews

~ Based on 81 written reviews from the US App Store.

Is RBL MyBank (Prev. RBL MoBank) Safe?

RBL MyBank (Prev. RBL MoBank) appears mostly safe based on user ratings. AppsHunter Safety Score for RBL MyBank (Prev. RBL MoBank) is 75/100.

This assessment is based on 73 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.9% of ratings point to a safe experience

1.4% of ratings suggest some concerns

28.8% of ratings point to a risky experience

~ Based on 73 App Store ratings for RBL MyBank (Prev. RBL MoBank).

Is RBL MyBank (Prev. RBL MoBank) Legit?

RBL MyBank (Prev. RBL MoBank) appears to be a legitimate app. AppsHunter Legitimacy Score for RBL MyBank (Prev. RBL MoBank) is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Zero support

Not able to login

By67229

a month ago

A good app ruined by the immediate update policies

The app is very good compared to the previous version but there is one deal breaker that completely ruins the experience. If the developer pushes an update behind the scenes, then the app refuses to launch until and unless you have updated to the latest version, even if the version has been published only a few hours before. If you are on a slow network, this is a nightmare because you cannot access your bank account until the app has updated. On a slow network it can take ages. I was stuck for 45 minutes until the app finally updated and I could access the bank account.

No other banking app does this. No other app does this. There is absolutely no reason for a version of an app to stop working immediately after the next version has been published. This is just a dumb, dumb, dumb policy

Inapis

a month ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "2060298" to enable us to assist you in this regards. Regards, RBL Bank

UPI issues

Upi issues with my account being debited, and then not processed to payee. So I have to pay again to payee. RBL bank has not corrected any of my filed disputes for these duplicate payments.

Living in India

4 months ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "2031584" to enable us to assist you in this regards. Regards, RBL Bank

Missing Important Features

No option to login for current customers. Only getting option for opening different kinds of accounts.

Viral Singh

6 months ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "2010335" to enable us to assist you in this regards. Regards, RBL Bank

No way to login from outside India

The app is requesting to send an sms from registered mobile number which is in Indian number. Being an NRE account there should be a way to login via other methods of verification because it is basic that NRIs will not have Indian number for verification almost always. The app needs to do better to let NRI customer use the app. Something changed recently as earlier I had no issues logging in.

Mittaljethwa

7 months ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1989342" to enable us to assist you in this regards. Regards, RBL Bank

Very good

10/10

Pinto ok

7 months ago

Pathetic app experience

With the recent updates, App doesn’t work with the office profile/vpn connected, previously there was warning getting displayed to the end user that vpn detected but the application was accessible and now it is totally restricted, need to uninstall the office profile/vpn (ms defender) in order to access the application. I have reported this many times to the RBL bank with screenshots and relevant information but nothing has been changed. All other banking applications are accessible except this RBL bank. I understand the security aspect but still having a standard valid authenticated org profile and vpn like ms defender app should be accessible. Most pathetic experience with RBL bank and its application

BLR review 999

8 months ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1967710" to enable us to assist you in this regards. Regards, RBL Bank

Great app

RBL MyBank is a great app for all my banking needs. Its fast, convenient and secure.
For IPO purpose its UI is the best. Also funds are unblocked quickly without any glitches.
One suggestion: for IPO apply section, it currently shows demat and account numbers. This becomes confusing when have 2 or more Kids (minor) accounts linked. Please include Name along with demat and a/c number. You may show only First name along with last 4 digit of the demat and a/c numbers. This will not tak much space also will help us to see whose demat and bank a/c number I am choosing for the application.

ImNotAMadPersno

8 months ago

Response from developer

Hello! Please accept our sincere gratitude for your time and effort in writing to us. Please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1961301" to enable us to assist you in this regards. Regards, RBL Bank.

Made by mind

Really very fantastic app, have used all major banking apps but RBL is one of a kind
It’s so easy and users friendly and helpful

Really designed great.

Jain612

9 months ago

Cant transfer funds easily

App is good, if you want to use it as secondary account. Online transfer limit per transaction is just 1-2 lakh without any option to change. I made a mistake of using it as primary account once and parked good money to earn better interest but really got stuck when needed funds as could not transfer that. Better use AU or other bank where such problem does not exist

AkshayModi

9 months ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1954259" to enable us to assist you in this regards. Regards, RBL Bank

Wrong SMS OTP sends on bill pay

I tried to pay Adani electricity bill through this app after login to the app and it sent me wrong OTP on sms and this has happened twice. When I complained they responded that my login password is enabled. If login pass word was wrong then how I logged in to mobile app and tried to pay the presented bill? Illogical reply.

SHK12345#

9 months ago

Not recommended bank for service

I doubt that this app is developed understanding the needs of NRIs. I gorgpt my pin so I was not able to login. To change pin when you have forgot your old pin, you need to send message from your registered mobile number to verify yourself but then the verification fails as they cannot identify your mobile number. I had did this process couple of times and it had failed. So I can’t login to the app. I think it was not the case with the old app. In addition if you have a PIS Account the balance shown in the dashboard is same as your new account. I don’t know what is RBLs thought process to do so, is it intentional or a bug? I have brought this concern to the customer service but no one has corrected it or explained why it is so. So during my next visit to INDIA my first priority is to close the RBL account and move my NRI accounts to a more reliable bank.

Aksharc

10 months ago

Response from developer

Hello, we regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1946425" to enable us to assist you in this regards. Regards, RBL Bank.

Worst App … Still not working overseas even after version 9.1.9

The developers behind this one shall chk and take serious note now

qwertyipsavkfjcv

10 months ago

Please make this app user friendly.

I am using this app from long time but this new version totally different and confusing. After mobile verification, they showing me options to select but when I select “Digital saving account” they are showing me the “open saving account” screen and I don’t want to open new account I want to open my existing account and for that no option is available. This is very unfriendly app version.

ICICI holder

10 months ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1940114" to enable us to assist you in this regards. Regards, RBL Bank.

Worst banking app

In the name of security, this app does some super user-hostile stuff. How terrible are your developers? Look at other apps before you even start. Horrible app.

PradyG

10 months ago

The new update is trash

I will have to switch my banks as an NRI with large deposits since the new app is completely trash.

The mobile verification doesn’t work if you are registered with an international phone number.

I don’t know how their IT team signs off on such applications.

DoodleHouse123

a year ago

Response from developer

Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1930314" to enable us to assist you in this regards. Regards, RBL Bank.

Bugs while Fetching Mutual Fund Portfolio

For Version 9.1.7:-
There is a bug/glitch on the latest update, Page is getting redirected to Web Browser while clicking on Mutual Fund Portfolio

Few Suggestions for App & Product Enhancement

For better Wealth Management:-
1. Should modify and rename Deposit Tab to Invest Tab
2. Should Introduce NPS holding View & Transact on RBL MyBank App & Internet Banking
3. Should merge/add all Investments under one Invest Tab (Fixed Deposits + Mutual Funds + NPS + Demat)
4. Should Show Total Investment Portfolio Value of all Asset Class
5. Should bring a feature for External Mutual Fund holding view on Portfolio View through MF Central.

For Family Banking:-
* Should Introduce a family banking Feature to switch Family Accounts on Same MyBank Application (only For Accounts registered with the same mobile number).
* UPI Services for Family Accounts registered with same mobile number.

For Preferred Banking:
* Should Introduce dedicated banking program Credit Cards, Signature Credit Card for Signature & Aspire Credit Card for Aspire Banking.

Hope to see them on upcoming updates.

Regards,
Well-Wisher

ankush250

a year ago

Response from developer

Hello, we regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1926634" to enable us to assist you in this regards. Regards, RBL Bank.

Best banking services

It's been almost 5-6 years being with RBL. Never faced a inconvenience with banking. The app is very friendly and has lot of options and convenient. Easy to connect with customer care, can get statement instantly, transparent and highly customer friendly team. Hands up to RBL team

shehzan Ali

a year ago

Response from developer

Hello Shehzan, please accept our sincere gratitude for your time and effort in writing to us. We thank you for your feedback & rating. Our customers’ feedback is extremely important to us and we look forward to your continued support. Thanking you & assuring you of our best services at all times. Regards, RBL Bank

SMS verification not working NRE CUSTOMER

Just now installed and asking for mobile number verification where my number is overseas number. But somehow the mobile number is not getting verified

Akhil Padavathala

a year ago

New app is extremely slow and useless

Old app was so much better and easy to use.

The new app hardly works. They bombard you with ads as if I own them something. They added useless information I never use and will never use. All want is to able to upi payments but that to I’m unable to. What use is this bank and app to me now? Time to change

Muphrie