Reach User Reviews

What users say

Top reviews

Love this app!

I use this for my work. Works great for everything I need.

Business number

Love this app

Simple

Simple concept. Easy to use for a business phone number. Great support !

Friggen Awful

Cant sign up, mfa codes dont work, numerous errors and then get told the trial has expired when i havent even logged in once.. dumb

Scam

I signed up and put my email address and phone number however they never send me a text message to verify the account and there was no customer service to reach out!! Apparently they just want to collect your information and leave you there with no option.

Worst ever

Service is always down, ong wait times for support and no refund from Apple!

WORST PHONE APP EVER!!

ABSOLUTELY THE WORST PHONE SERVICE APP ON THE MARKET! NO ONE TO HELP SIGNED UO FOR SERVICE AND CAN NOT ACTIVATE OR GET A REFUND!!! DO NOT WASTE YOUR TIME OR MONEY

Borderline Scammers

The app no longer lets me log in. They are still charging me of course and trying to reach out to support has gotten me nowhere.

I would avoid this product at all costs, currently going through my credit card company to stop all future charges.

Not a good option

The customers have a difficult time making a connection with this service. The voice mail will play over itself making it hard to understand. Changed to another service, and do not have these problems anymore.

Solid app

Customer support is really fast

Efficient & Effective

Truly can’t say enough about this app! It’s been so convenient to use individually and for our team. Set up is seamless and ease of use is a major plus!

Business number for my art biz

Use reach to separate work from personal. Love having a second line to text with my clients.

Could be better

I been using this app for a week and it works great and all. But when I want to send a message I can see my text. It sends to the person but you your self can see what you are typing

Simple

Works well for what I need. Single business owner. Easy to call and text with clients. Would recommend.

Good but

Guys, this is food but I really wish you would update the account as soon as the subscription is paid. If you miss your subscription, you guys block the account immediately. Come on man, small business struggle too, you can give people time to recover.

It stays crashing

Consistently gives problems

HORRIBLE

Lags out and I have to re-install the app frequently. It’s not worth the time or money.

I can’t say anything negative about this service

We live in a day & age of mediocrity in service. It’s the very reason I loathe going to big retailers or most businesses for that matter. We’re a digital marketing startup and wanted a phone service obviously. I tried grasshopper and go daddy’s services before sticking with Reach. It’s the best priced and has the best customer service-Hand’s down. I’ve had an issue with every single service I’ve tried where the number issued shows up as scam likely. Each one tells you they have to put in a request for your desired name to be associated with the number. Reach was the only one that was able to get our company name to come up on caller ID’s and stop saying scam likely. Grasshopper and go daddy couldn’t. That’s why I canceled those two. Anyhow, as I stated before, the customer service here is excellent and the value can’t be beat. It’s a waste of time to even look around.
Show more

Austin alterations

Use it to text with my clients. Love it 👍🏼👍🏼👍🏼

Worst app I’ve ever purchased

If you’re looking for a reliable app for your business, I recommend you keep looking and do not waste your money on this junk app. I have had countless issues with clients not receiving calls and messages or not being able to get through to me on this app. I’m a licensed mental health practitioner and had been utilizing this app for a second number from my personal line so that I could be easily reached but set boundaries with “out of office” business hours. It will cut off on me in the middle of a phone appointment and/or in the middle of sending a text. My final straw was when I was on vacation and a whole week went by before I even knew the app was having another glitch. I kept dealing with the issues because I didn’t want to have to change my number for my clients’ sake. But at this point, I’ve lost count of how many times this app has cost me money and caused my clients and myself unnecessary stress. I thought for $12 a month it would at least work. I wouldn’t want this app for my worst enemy. Never again
Show more