Used to be great
Current review: The last several months have been awful and we will be switching to a different app. I frequently have a missed call that didn’t ring. Or I can’t answer and it drops. Texts are marked as read that I didn’t open. I deletes text and it won’t go away. Constant glitches along these lines are driving us nuts.
My previous review: This app has been very helpful for our small business. Three of us share the phones but want to be able to have different extensions and “lines”. The price is great and the features are what I was looking for. It even has extra options like an after hours phone message that I didn’t expect. I didn’t rate a full 5 stars because the app can be glitchy, and the phone call quality is always the best, but it’s an app and that happens.
My previous review: This app has been very helpful for our small business. Three of us share the phones but want to be able to have different extensions and “lines”. The price is great and the features are what I was looking for. It even has extra options like an after hours phone message that I didn’t expect. I didn’t rate a full 5 stars because the app can be glitchy, and the phone call quality is always the best, but it’s an app and that happens.
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Response from developer
Hello. Thanks for sharing the feedback. Our technical team can get the app issue resolved. Please write to 'support@linkedphone.com' with your account details for further assistance. Thank you.
Full of bugs in 2024
Communicating with this app has been extremely difficult lately. I have employees messaging our office line through Linked phone and messages not getting delivered. On one occasion I personally message one of my employees three different times, and neither of the messages got delivered, regardless of the fact that they appeared delivered on my end.
The app worked great until Sprint 2026. Nowadays, it’s just one problem after the order with some people on our team receiving messages and orders not receiving.
The app worked great until Sprint 2026. Nowadays, it’s just one problem after the order with some people on our team receiving messages and orders not receiving.
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Doesn’t work
I was excited to use this app for my small business of 2 people. Unfortunately, you can’t use the texting feature unless you have both a federal EIN PLUS a website. Also, calls were continuously dropped, and I was unable to even answer calls! It seems great but is totally unusable and unfortunately was negatively impacting my business operations so it had to go. Support was responsive but ultimately unable to fix any of the issues. I do not recommend!
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Way too many verifications
Would not recommend this app for somebody trying to start a small business they required way too much just to get the number up and running
Hate this app
I signed up, got a number and a day later I was logged out and I tried to log back in and it’s trying to make me pay AGAIN. I called customer service and they said they will look into it and call me back but never calls back but they are trying to charge me when I never got to use the service. This has happened multiple times. Please save your money and find an alternative
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