Expensive shipping EACH month :(
TBH $15 shipping EACH month gets annoying— def making the service less cost-effective (if any) than going in store.
NNyebob
Skipped Delivery
I skipped my October 26th delivery since I had enough water and they still delivered it. Also, they billed me the same day.
DDschade
H2O
Typically, I only write reviews if they are five stars because I believe everyone deserves Grace, as does primo/readyrefresh. However, it has been quite frustrating from the jump with this company. The reason I started and paid for the service was due to the advertisement that we could get fresh spring water delivered in glass. The company reported mountain spring water straight to glass for an affordable price. A long story short, the initial delivery and set up went great. All of the workers could not be nicer. However, the price I was initially given, was not the price automatically withdrawn from my bank over the first two months. The springwater in glass was literally the best water I’ve ever had. My husband and I were so excited. Finally a plastic free solution for health and the planet! #psych. #2hood2btrue. We are now paying for plastic jugs be delivered due to the pricing of the glass. I understand if it’s expensive. What I don’t understand, is giving me the wrong information regarding pricing in print and in person. Additionally, they messed up several orders in the beginning. My favorite parts of
this service are the delivery driver and the option for instant hot water on the water device ! Great for tea, oatmeal, etc. 😁.
this service are the delivery driver and the option for instant hot water on the water device ! Great for tea, oatmeal, etc. 😁.
Show more
LLwc1987
An air bubble apparently break the machine
And the only thing they keep saying is buy a new one and I’m like there’s gotta be some way to just troubleshoot the water dispenser
PPowerVerse
Hate it
Horrible customer service they don’t listen and do what they want
XXhhdeke
