Always something bad or missing
There is literally something bad or missing always. I the last 2 boxes that I ordered I ordered for two things specifically and both times I didn’t get either of them. They don’t notify you that things are going to be excluded and give you the option to cancel. If they let you know before your box shipped that stuff was out of stock and gave the option to cancel since they won’t be shipping that would be great. But yet they still send stuff in a way that I end up with squished stuff(fruits and veggies) quite frequently, and sometimes rotten.
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Updated
I got the best dark chocolate covered almonds recently. Love getting to try new things delivered straight to me
Wildly disappointing and terrible customer service
Bad communications, tech that doesn’t work properly, AI run customer “service” that makes everything worse.
I was hopeful
For some reason I thought this stuff was going to be from small farms local to my area. First thing I see is Taylor Farms products. Granted everything from them isn’t contaminated but I’m definitely thinking twice about these big farms that maybe aren’t doing checks & balances. Whatever I don’t grow myself I’ll find elsewhere but not from this app
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Pay before you Play
I get the concept of weekly subscription based grocery as *AN OPTION* for people who would utilize it but… I continued to get adds for great products so I downloaded the app. *Of course* you must add payment information and join subscription before EVEN viewing products. Note to company- if your competitor is Thrive Market, I don’t know maybe be better?
Instantly swiped out and deleted the app. You must know how many people you are deterring from your company and services by this business model of up front payment. In this economy?
Instantly swiped out and deleted the app. You must know how many people you are deterring from your company and services by this business model of up front payment. In this economy?
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