Real Simple Magazine User Reviews

Name: Real Simple Magazine
Rating: 4.5 (374 reviews)

Real Simple Magazine

TI Media Solutions Inc.

🌟 Lifestyle

📰 Magazines & Newspapers

What users say

Summarized from real user reviews of Real Simple Magazine. Based on 374 reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Lifestyle app.

Positive things

📚Excellent magazine content
💻Convenient digital access
🖼️Beautiful layout and visuals

Negative things

🔒Unable to access subscription
🐛Frequent app crashes and bugs
📥Issues with downloading and restoring content
🔍Poor customer support and troubleshooting

Top reviews

Most Recent Highest Rated Lowest Rated

Not great

App never opens anymore

Ms LLT

3 months ago

Incredibly buggy app

Offline reading only works sometimes, tech help nonexistent. Declined to renew my subscription 2 months ahead of renewal and then lost all access to issues despite them being part of my subscription. Contacted CS and no reply. I live overseas so can’t buy the print edition.

KateReadsALot

4 months ago

Response from developer

Hi KateReadsALot, we’re sorry for the inconvenience. You should retain access to all issues from your subscription period, and we’d like to fix this and the offline reading issues immediately. Please contact us at support@zinio.com quoting ref #1541597 so we can resolve this for you.

Had to cancel my subscription

Cannot log into the app and there is no help available unless you also have a print subscription. Literally not even a password reset button. I’ve had this subscription for many years and loved looking through old issues but since getting a new phone after my last one was stolen, I’ve completely lost the ability to log in, so have no access to my many years worth of issues. Ridiculously poor customer experience for what is a wonderful and very beautiful magazine. So disappointing.

Sarastron

6 months ago

Response from developer

Thank you for your review, Sarastron. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1531080.

Love the magazine but……

What good is this app if you can’t even get into it???!! Fix the bugs!!

Theresa M🌸

a year ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1477926 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Updates?

I have not received new issue for January… it’s already half month in. Is there a tech issue?

IlBacio26

2 years ago

Response from developer

Thank you for your review. Please be informed that the January 2025 issue was cancelled by the publisher. The subsequent February/March 2025 issue is scheduled to be released on Friday, February 21, 2025. Should you require further information, you may contact us at support@zinio.com and kindly reference #1462570.

Worst app

I have written at least 1/2 DOZEN reviews with no outcome. This is the worst app developer. It is beyond frustrating to say the least. I don’t know how Martha Stewart can actually support this magazine and not hear the voices of the people that have paid subscriptions. I HAVE NOT BEEN ABLE TO OPEN ANY NEW ISSUES FOR MONTHS. I HAVE A 1 YEAR SUBSCRIPTION THAT EXPIRES IN OCTOBER/24.. I WANT MY PAYMENT REFUNDED SINCE I CANNOT READ ANY ISSUES. I HAVE CONTACTED APPLE AND ‘NEVER’ GET ANY TECH HELP. THE APP DEVELOPER NEVER RESPONDS EXCEPT WITH A STUPID ‘THANK YOU FOR YOUR REVIEW’
HORRIBLE, HORRIBLE ..

IlBacio26

2 years ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience. The new issue for Real simple will go live on the 20th of January 2023, if you have any more questions Kindly contact our support team at mdphelp@ziniopro.com quoting 1269874Thank you for taking time to give us a review.

Have to report a problem every month.

Every single month I have to report that my iTunes subscription is not working. What a pain.

VickiELind

3 years ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1377130 so they can help you with this. Thanks a lot once again our apologies for the trouble.

NEW ISSUES

I have a paid subscription thru 2024 and cannot open up new issues, it’s telling me I have to pay for the issue… this has to be the 2nd most frustrating app since the IOS update. I’m getting no technical help at all … when I requested refund thru Apple I was denied for reason unknown. It’s bad enough I lost all the issues of Martha Stewart’s magazine that I had for years. It’s sickening when I see the celebrities who push there products, books etc that live like queens off people like myself who have supported them for years.

IlBacio26

3 years ago

Response from developer

Excellent way to decrease clutter

The one thing so far is it won’t expand the page to read the smaller print on ads

NC Informed customer

3 years ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1324228 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Links

The page in the magazine with links to your website are not easily found in the app. I have to get to it from the web.
Why not put QR codes on the page instead of the link so rates can get right to the article/ recipe/ ideas, etc

Motorcow #1

3 years ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1303603 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Might be the worst app ever

And also I’m not a big fan of the magazine overall with the new editor. This magazine has seen WAY better days :(

sephora, here I come

3 years ago

Response from developer

Thank you for your review, sephora. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref 1301032.

Cannot access issues on app

I’m having the same issues as everyone else. I cannot access my issues in the app without paying for them. I have a subscription,so I’m getting the hard copies in the mail, but I would like to use my tablet as well!

reviewfrog

4 years ago

Response from developer

We are continuously working to provide an enhanced user experience and appreciate your feedback. We experienced a slight glitch in our system yesterday which temporarily removed the September issue. The issue is now available and we apologize for any inconvenience this may have caused.

NEW ISSUES

When does the Jan/Feb 2023 issue become available?

IlBacio26

4 years ago

Response from developer

Trouble downloading on iphone

Can’t download on iPhone

Kaejae

4 years ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1250363 so they can help you with this. Thanks a lot once again our apologies for the trouble.

Real Simple

You guys have been charging me for a year for this subscription, but I have never been able to read it without paying for a second time.

weewalee

4 years ago

Response from developer

Hi weewalee, thank you for taking the time to download our app and give us this review. We are sorry for this inconvenience. Please write to mdphelp@ziniopro.comquoting reference #1249828 and your account number/email so we can escalate your issue and get this prioritized for you. Thanks for your understanding.

cannot access issues

i want my money back. i’ve gone back and forth with support 3x and still not able to get issues I paid for. My other magazine subs work fine.

readingready3261

4 years ago

Response from developer

Thank you for your review, readingready3261. We are sorry for the trouble. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1248860.

Can’t access my subscription

I haven’t been able to read my subscription for months. It keeps telling me that my email is wrong.

Altjaqsal

4 years ago

Response from developer

Thanks for taking the time to give us a review, Altjaqsal. Please be assured that you will get access to all the issues included in your account. I If you require further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1247172 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

Pay for the app via iTunes, cannot access new issues or restore old issues

Cannot chess any new issues or restore past issues, subscription to August 2023. Would like a refund.

yingei

4 years ago

Response from developer

Thanks for taking the time to give us a review, Yingei. Please be assured that you will get access to all the issues included in your account.For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1247055 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

I pay for Real simple through the App Store for my I pad and can’t access new issues.

I like real simple and can’t access it through the app on my tablet honestly I want a refund my subscription goes until April of 2023 and it won’t restore my purchases. Waste of hard earned money.

OTsrhot

4 years ago

Response from developer

Thanks for taking the time to give us a review, OTsrhot . Please be assured that you will get access to all the issues included in your account. For further assistance, please send an email to mdphelp@ziniopro.com referring ticket ID 1241992 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!

ONLY ONE ISSUE AVAILABLE

I purchased a year yet can only access the current issue

ThePlanner

4 years ago

Response from developer

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1225255 so they can help you with this. Thanks a lot once again our apologies for the trouble.