This app allows residents to manage tasks, communicate with property management, and access important property information directly from their mobile devices. It streamlines the living experience for tenants.
What We Love
- 👍 App itself is great
- 👍 Maintenance request done well (by Jorge)
- 👍 Terrific place to live (apartment, location)
- 👍 Helpful and responsive staff (Jose and Deanna)
- 👍 Keep in touch through the portal
- 👍 Communicate with ease via app
- 👍 Informative app notifications
- 👍 Management and staff caring and helpful
Room to Improve
- 🐛 Glitchy newest version
- 🐛 App malfunctions often
- 🐛 Always have to resign in/update
- 🐛 Management responses ignored
- 🐛 Locked out of apartment by maintenance
- 🐛 Emergency number busy
- 🐛 Office staff don't read/respond to messages
- 🐛 Service requests not addressed
- 🐛 Can't see sent messages
- 🐛 Unacceptable service reachability
- 🐛 Hidden charges
- 🐛 App doesn't work on startup
- 🐛 App stuck on continue screen
- 🐛 Maintenance crew nonexistent
- 🐛 Small print in messages, unable to enlarge
- 🐛 Messaging view broken (text not fully visible)
- 🐛 Upcharges on rent
- 🐛 Service fees (work orders, lockouts)
- 🐛 Office workers don't care
- 🐛 App missing specific apartment complex
