Use this app if you want ur time wasted
Awful app
Awful
Bad
Most pathetic ‘upgrade’ ever!
Response from developer
Hi! Thank you for your feedback. I'm sorry to hear you're experiencing these issues. Here is an article for how to resolve this problem: https://workwave.my.site.com/realgreen/s/article/RealGreen-Mobile-Printing-Receipts-to-Brother-RuggedJet-Series-Printers-Using-iOS-Devices. If you are still having issues after following the article, reach out to us at (800) 762-0301 so we can investigate further. Thank you!
‘In development for five years’ but it’s only been being developed for a year and a half
It is not a finished product. If you rely on invoices or emailing them you will be UNABLE to as of version 2.14.8. Unable to download as a PDF, nor able to get the invoice as a link
Second point:
The old app (MOBILE LIVE) is going to be removed from the App Store and entirely unsupported at the end of JULY* 2026.
Third point:
The customers are the ones beta testing. Why?
Overall, it is costing more to push this app out as fast as they are than to leave MOBILE LIVE up for another year.
Why is this the only route?
If reviewed by app developer/RG, please explain in full why the full removal of MOBILE LIVE cannot be delayed.
Is it due to possible OS changes? App cost?? Maintenance????
Notes:
You have to uninstall and reinstall the app. There is no clear cache function. The strangest issues possible tend to creep up because of this.
You have to uninstall and reinstall after every update. See the cache issue.
You can use it on a phone. Major improvement.
Sometimes issues with app become ‘deep-seated’, and multiple restarts/reinstalls are required.
Much better after update
Response from developer
Thank you so much for the positive review! I hope recent releases are serving you even better. I will be sure to pass your suggestion to our product team as well. Thank you!
Terrible app
Response from developer
Hello. We are sorry to hear of the issues you are experiencing! Has your experience changed since the latest version, 2.17? If you are still having problems, please reach out to our support line at (800) 762-0301 so we can get them resolved as soon as possible. Thank you!
unusable
Ok when it works
‘In development for five years’ but it’s only been being developed for a year and a half
It is not a finished product. If you rely on invoices or emailing them you will be UNABLE to as of version 2.14.8. Unable to download as a PDF, nor able to get the invoice as a link
Second point:
The old app (MOBILE LIVE) is going to be removed from the App Store and entirely unsupported at the end of June 2026.
Third point:
The customers are the ones beta testing. Why?
Overall, it is costing more to push this app out as fast as they are than to leave MOBILE LIVE up for another year.
Why is this the only route?
If reviewed by app developer/RG, please explain in full why the full removal of MOBILE LIVE cannot be delayed.
Is it due to possible OS changes? App cost?? Maintenance????
Notes:
You have to uninstall and reinstall the app. There is no clear cache function. The strangest issues possible tend to creep up because of this.
You have to uninstall and reinstall after every update. See the cache issue.
You can use it on a phone. Major improvement.
Sometimes issues with app become ‘deep-seated’, and multiple restarts/reinstalls are required.
Terrible. Couldn’t be worse if they tried.
Response from developer
Hello! Thank you for the honest review. We had some issues that went out in the 2.14 releases back in March and April and we are deeply sorry for the frustration they caused you. We are now up to 2.17 and our users are reporting far better performance without the need for the reinstall workaround. Try it out and please reach out to our support line at (800) 762-0301 if you are still having issues!
App crashing
I’d give zero stars if possible
Response from developer
Hello. Thanks for the feedback. That is NOT the experience we want to give techs. Time is money and your time is too valuable. We've done a lot of updates since 2.14.8 and are now on 2.17. Our users are reporting much better performance and no longer need to do the reinstall workaround. We also added a manual refresh button in the "More" menu by clicking "Update Configurations" that has been helping folks work faster alongside the automated syncs. Please make sure to update to the latest version and reach out at (800) 762-0301 if you're continuing to have more problems. We're looking forward to earning those stars back! Thank you.
Garbage
Response from developer
Hello, thank you for the review and we are so sorry for the poor experience. We've released a few updates since your review and are now on version 2.17. Our users have not reported the need to reinstall since these latest releases. Please make sure to update to the latest version and reach out to our support line at (800) 762-0301 if you're still experiencing issues. Thank you!
Sucks
Terrible product
Battery drain is horrible
Absolutely terrible.
