RealGreen Mobile User Reviews

Name: RealGreen Mobile
Rating: 1.5 (95 reviews)

RealGreen Mobile

WorkWave LLC

📊 Productivity

Customer Experience

Positive experience7.1% of reviews

Neutral7.1% of reviews

Negative experience85.7% of reviews

~ Based on 28 written reviews from the US App Store.

Is RealGreen Mobile Safe?

RealGreen Mobile does not appear safe based on available data. AppsHunter Safety Score for RealGreen Mobile is 37/100.

This assessment is based on 95 user ratings, with an App Store average of 1.5/5.

Safety Analysis

10.5% of ratings point to a safe experience

3.2% of ratings suggest some concerns

86.3% of ratings point to a risky experience

~ Based on 95 App Store ratings for RealGreen Mobile.

Is RealGreen Mobile Legit?

RealGreen Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for RealGreen Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Bad

Really bad. Do better.

Maddmann709

a month ago

Most pathetic ‘upgrade’ ever!

End of life on the previous version is coming up and the app isn’t ready! Can’t print via Bluetooth because there is no options tab to shut off AirPrint for the Brother thermal printer. Requested help and was given a ‘copy/paste’ from the web to shut off AirPrint (you can’t!!!). Been using Real Green for over 20 years and this is the absolute worst!

TP Dunning

a month ago

Response from developer

Hi! Thank you for your feedback. I'm sorry to hear you're experiencing these issues. Here is an article for how to resolve this problem: https://workwave.my.site.com/realgreen/s/article/RealGreen-Mobile-Printing-Receipts-to-Brother-RuggedJet-Series-Printers-Using-iOS-Devices. If you are still having issues after following the article, reach out to us at (800) 762-0301 so we can investigate further. Thank you!

‘In development for five years’ but it’s only been being developed for a year and a half

First point:
It is not a finished product. If you rely on invoices or emailing them you will be UNABLE to as of version 2.14.8. Unable to download as a PDF, nor able to get the invoice as a link

Second point:
The old app (MOBILE LIVE) is going to be removed from the App Store and entirely unsupported at the end of JULY* 2026.

Third point:
The customers are the ones beta testing. Why?

Overall, it is costing more to push this app out as fast as they are than to leave MOBILE LIVE up for another year.
Why is this the only route?
If reviewed by app developer/RG, please explain in full why the full removal of MOBILE LIVE cannot be delayed.
Is it due to possible OS changes? App cost?? Maintenance????

Notes:

You have to uninstall and reinstall the app. There is no clear cache function. The strangest issues possible tend to creep up because of this.

You have to uninstall and reinstall after every update. See the cache issue.

You can use it on a phone. Major improvement.

Sometimes issues with app become ‘deep-seated’, and multiple restarts/reinstalls are required.

EffervescentAlligator

2 months ago

Response from developer

Hello! Thank you so much for the detailed feedback. RGM is certainly not a “new” app; however, we’ve been putting a lot of effort into rapid releases over the last year and a half to make sure it meets the needs of our customers. Regarding emailing invoices, you can do that as of version 2.17, available a few weeks ago! Mobile Live shutdown is occurring over the next couple months, feel free to reach out to your account manager for more info there. As far as testing goes, we are doing our best to test every release thoroughly before they go out but we are deeply sorry for any issues you still experience. As far as uninstall/reinstall – we added a new refresh option in the more menu to help mitigate that for some users (available in 2.17). Cache clearing should still be possible through your device settings. If you have any other issues, please reach out to our support team at (800) 762-0301 so we can get you help! Thank you, again.

Much better after update

After the last update the app has been continuously working with very little issues. I’d like for the call log function to pop up alerts for you that cover the production screen like ML did.

Nutrigreen

3 months ago

Response from developer

Thank you so much for the positive review! I hope recent releases are serving you even better. I will be sure to pass your suggestion to our product team as well. Thank you!

Terrible app

This app is so bad, barely works, deletes production, notes, & pictures, makes you re do everything just to delete again, consistently stuck on a loading screen.

Nunya3663

4 months ago

Response from developer

Hello. We are sorry to hear of the issues you are experiencing! Has your experience changed since the latest version, 2.17? If you are still having problems, please reach out to our support line at (800) 762-0301 so we can get them resolved as soon as possible. Thank you!

unusable

so poorly made that its unusable in a business environment

mellencamp3

4 months ago

Ok when it works

The app is constantly crashing and glitching. They also deleted the ability to email a customer’s invoice because they’re trying to force you to be on AMA. If your products are good enough, people should want to use them. You shouldn’t force them to use them by deleting necessary features just to push them toward buying more from your company. The way RealGreen has turned to a money first model has really brought down our satisfaction in the software. We already pay a ton of money for the features that we have they shouldn’t throttle them to make you pay more. And the fact that we pay a monthly charge for mobile and can barely even use the app is ridiculous. If it wasn’t for having to relearn an entirely new software when we’ve spent a over a decade becoming familiar with this one, we would likely switch to a different software.

bfaust26

5 months ago

‘In development for five years’ but it’s only been being developed for a year and a half

First point:
It is not a finished product. If you rely on invoices or emailing them you will be UNABLE to as of version 2.14.8. Unable to download as a PDF, nor able to get the invoice as a link

Second point:
The old app (MOBILE LIVE) is going to be removed from the App Store and entirely unsupported at the end of June 2026.

Third point:
The customers are the ones beta testing. Why?

Overall, it is costing more to push this app out as fast as they are than to leave MOBILE LIVE up for another year.
Why is this the only route?
If reviewed by app developer/RG, please explain in full why the full removal of MOBILE LIVE cannot be delayed.
Is it due to possible OS changes? App cost?? Maintenance????

Notes:

You have to uninstall and reinstall the app. There is no clear cache function. The strangest issues possible tend to creep up because of this.

You have to uninstall and reinstall after every update. See the cache issue.

You can use it on a phone. Major improvement.

Sometimes issues with app become ‘deep-seated’, and multiple restarts/reinstalls are required.

EffervescentAlligator

5 months ago

Terrible. Couldn’t be worse if they tried.

I have to delete and reinstall this app every day for work. It’s unreliable and overall useless. I don’t think it could be worse if they tried.

Ajs0831

5 months ago

Response from developer

Hello! Thank you for the honest review. We had some issues that went out in the 2.14 releases back in March and April and we are deeply sorry for the frustration they caused you. We are now up to 2.17 and our users are reporting far better performance without the need for the reinstall workaround. Try it out and please reach out to our support line at (800) 762-0301 if you are still having issues!

App crashing

Constantly have to delete and redownload app

Fuhhdnjd

5 months ago

I’d give zero stars if possible

I use this app for work because I have to not because I want to. Every day I have to delete and reinstall just to get it to work. Literally started a service for a customer just now and had to delete the app and reinstall just to check in the job. Time is literally money in my line of work and real green mobile is excellent at wasting both. The old app could be slightly janky but I’d take it any day over this trash fire. The amount of daily downloads this app probably has because it quits working is insane. When it first came out it worked fine and I liked it better. Now it’s just been disappointment after disappointment. This is like week 4 of having to delete and reinstall daily. I don’t know what happened, I know the team is very responsive and is working hard to fix it but as is this app is trash. It wasn’t 2 months ago, and it was perfect last year. I will start adding back stars for each week I don’t have to reinstall and I will be removing stars when I do. We are starting at one star because I can’t go more than 23 hours without having to reinstall unless I’m not working. If your company is thinking of using this app, don’t, it’s not ready and if you pay for it i would look at other options until this situation is fixed

Dakadeezy

5 months ago

Response from developer

Hello. Thanks for the feedback. That is NOT the experience we want to give techs. Time is money and your time is too valuable. We've done a lot of updates since 2.14.8 and are now on 2.17. Our users are reporting much better performance and no longer need to do the reinstall workaround. We also added a manual refresh button in the "More" menu by clicking "Update Configurations" that has been helping folks work faster alongside the automated syncs. Please make sure to update to the latest version and reach out at (800) 762-0301 if you're continuing to have more problems. We're looking forward to earning those stars back! Thank you.

Garbage

Have to un install and re install every day to even use. Absolutely trash getting worse. Now it stops working mid yard, and they’re increasing their rates for our employer. What an absolute smelly piece of trash *edit going on 8 weeks of this garbage, no update no help just reinstalling 2x a day to get this piece of garbage to work.

t9623

5 months ago

Response from developer

Hello, thank you for the review and we are so sorry for the poor experience. We've released a few updates since your review and are now on version 2.17. Our users have not reported the need to reinstall since these latest releases. Please make sure to update to the latest version and reach out to our support line at (800) 762-0301 if you're still experiencing issues. Thank you!

Sucks

Every single day I have to uninstall and reinstall the app because it doesn’t wanna open. It’ll open for a split second and close worst app ever.

L8trdudz

5 months ago

Terrible product

I have to use it because it is enforced by the Franchise. It a terrible product, currently I have to delete and reinstall every morning.

Lawn Doctor 2

5 months ago

Response from developer

Hello and thank you for your feedback. I am sorry for the poor experience you've had with our product. Please make sure to update to the latest version, 2.17. If you are still having issues and needing to reinstall each day, reach out to us at (800) 762-0301 as soon as you can so we can get it resolved. Thank you.

Battery drain is horrible

Brand new iPhone 17 Pro Max. I start my day at 100% battery, by mid-shift 6 hours later, drain has caused my battery to go below 30%.

Absolutely terrible.

evilgjb

5 months ago

Fix this

Good app. WHEN IT LAUNCHES!!!

NoTearsNow

5 months ago

Delete, reinstall, repeat

The app works 20% of the time. When it does the route optimization takes me all over town the back track to a spot I was already at.

N3tw0rk 3rr0r

5 months ago

The app is great……but

It continuously crashes. I have to redownload the app everyday.

Yahoo daily user

5 months ago

Constantly deleting

The app when it works is really good and an improvement from its older Mobile Live app. However every day I have to delete the app and reinstall it just to use that app and if I completely close it out I will have to delete the app and reinstall again.

Lothreandel

5 months ago

Awful

My company uses this app, my morning routine includes deleting the app, re-installing and having to put in the credentials. Last week we couldn’t use it at all. It was better than the old mobile live app but now you have to fight to use it. However, apparently there is not a better option. We have asked around and have not found a better solution because RealGreen is awful.

samuel miracle