Much better after update
After the last update the app has been continuously working with very little issues. I’d like for the call log function to pop up alerts for you that cover the production screen like ML did.
Terrible app
This app is so bad, barely works, deletes production, notes, & pictures, makes you re do everything just to delete again, consistently stuck on a loading screen.
unusable
so poorly made that its unusable in a business environment
Ok when it works
The app is constantly crashing and glitching. They also deleted the ability to email a customer’s invoice because they’re trying to force you to be on AMA. If your products are good enough, people should want to use them. You shouldn’t force them to use them by deleting necessary features just to push them toward buying more from your company. The way RealGreen has turned to a money first model has really brought down our satisfaction in the software. We already pay a ton of money for the features that we have they shouldn’t throttle them to make you pay more. And the fact that we pay a monthly charge for mobile and can barely even use the app is ridiculous. If it wasn’t for having to relearn an entirely new software when we’ve spent a over a decade becoming familiar with this one, we would likely switch to a different software.
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‘In development for five years’ but it’s only been being developed for a year and a half
First point:
It is not a finished product. If you rely on invoices or emailing them you will be UNABLE to as of version 2.14.8. Unable to download as a PDF, nor able to get the invoice as a link
Second point:
The old app (MOBILE LIVE) is going to be removed from the App Store and entirely unsupported at the end of June 2026.
Third point:
The customers are the ones beta testing. Why?
Overall, it is costing more to push this app out as fast as they are than to leave MOBILE LIVE up for another year.
Why is this the only route?
If reviewed by app developer/RG, please explain in full why the full removal of MOBILE LIVE cannot be delayed.
Is it due to possible OS changes? App cost?? Maintenance????
Notes:
You have to uninstall and reinstall the app. There is no clear cache function. The strangest issues possible tend to creep up because of this.
You have to uninstall and reinstall after every update. See the cache issue.
You can use it on a phone. Major improvement.
Sometimes issues with app become ‘deep-seated’, and multiple restarts/reinstalls are required.
It is not a finished product. If you rely on invoices or emailing them you will be UNABLE to as of version 2.14.8. Unable to download as a PDF, nor able to get the invoice as a link
Second point:
The old app (MOBILE LIVE) is going to be removed from the App Store and entirely unsupported at the end of June 2026.
Third point:
The customers are the ones beta testing. Why?
Overall, it is costing more to push this app out as fast as they are than to leave MOBILE LIVE up for another year.
Why is this the only route?
If reviewed by app developer/RG, please explain in full why the full removal of MOBILE LIVE cannot be delayed.
Is it due to possible OS changes? App cost?? Maintenance????
Notes:
You have to uninstall and reinstall the app. There is no clear cache function. The strangest issues possible tend to creep up because of this.
You have to uninstall and reinstall after every update. See the cache issue.
You can use it on a phone. Major improvement.
Sometimes issues with app become ‘deep-seated’, and multiple restarts/reinstalls are required.
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Terrible. Couldn’t be worse if they tried.
I have to delete and reinstall this app every day for work. It’s unreliable and overall useless. I don’t think it could be worse if they tried.
App crashing
Constantly have to delete and redownload app
I’d give zero stars if possible
I use this app for work because I have to not because I want to. Every day I have to delete and reinstall just to get it to work. Literally started a service for a customer just now and had to delete the app and reinstall just to check in the job. Time is literally money in my line of work and real green mobile is excellent at wasting both. The old app could be slightly janky but I’d take it any day over this trash fire. The amount of daily downloads this app probably has because it quits working is insane. When it first came out it worked fine and I liked it better. Now it’s just been disappointment after disappointment. This is like week 4 of having to delete and reinstall daily. I don’t know what happened, I know the team is very responsive and is working hard to fix it but as is this app is trash. It wasn’t 2 months ago, and it was perfect last year. I will start adding back stars for each week I don’t have to reinstall and I will be removing stars when I do. We are starting at one star because I can’t go more than 23 hours without having to reinstall unless I’m not working. If your company is thinking of using this app, don’t, it’s not ready and if you pay for it i would look at other options until this situation is fixed
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Garbage
Have to un install and re install every day to even use. Absolutely trash getting worse. Now it stops working mid yard, and they’re increasing their rates for our employer. What an absolute smelly piece of trash *edit going on 8 weeks of this garbage, no update no help just reinstalling 2x a day to get this piece of garbage to work.
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Sucks
Every single day I have to uninstall and reinstall the app because it doesn’t wanna open. It’ll open for a split second and close worst app ever.
Terrible product
I have to use it because it is enforced by the Franchise. It a terrible product, currently I have to delete and reinstall every morning.
Battery drain is horrible
Brand new iPhone 17 Pro Max. I start my day at 100% battery, by mid-shift 6 hours later, drain has caused my battery to go below 30%.
Absolutely terrible.
Absolutely terrible.
Fix this
Good app. WHEN IT LAUNCHES!!!
Delete, reinstall, repeat
The app works 20% of the time. When it does the route optimization takes me all over town the back track to a spot I was already at.
The app is great……but
It continuously crashes. I have to redownload the app everyday.
Constantly deleting
The app when it works is really good and an improvement from its older Mobile Live app. However every day I have to delete the app and reinstall it just to use that app and if I completely close it out I will have to delete the app and reinstall again.
Awful
My company uses this app, my morning routine includes deleting the app, re-installing and having to put in the credentials. Last week we couldn’t use it at all. It was better than the old mobile live app but now you have to fight to use it. However, apparently there is not a better option. We have asked around and have not found a better solution because RealGreen is awful.
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Constant issues
Will usually just close over and over when I try to open it. Server issues all the time that won’t allow me to log in. Definitely throws a wrench in my work day
Awful
Have to delete it and reinstall it every morning or it won’t work. Buggy, glitchy, all around mess. Sick of this thing.
Horrible
Why do I have to delete an app every single day to re-download it just to install it so I can use it. Close jobs that weren’t done causes confusion and can affect your customer base.. Please be careful.
