Apps still trash despite “updates”
Love the chair. App opens more features… when it works. Regularly gives error of “login failed”. Have to uninstall and reinstall the app multiple times to get it to work again- half the time in a reclined position. Other reviews mention this over the past few years, which developer has responded that an update has fixed. Still waiting for this fix.
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Horrible app
No way to create account. First it says account already exists then says account not found then it told me my email address doesn’t exist. Way too convoluted to mess with. Chair is nice. APP sucks!
2024 Favor-06 model
Worst massage chair ever! Uncomfortable, can’t fall asleep to it. The leg extension only stays out if you push on it the whole time. Can’t relax heels all the way back without bending forwards or sitting completely straight up & down. Limited time available (even though you can add more time, it’s an unnecessary hassle). Especially when your just starting to get relaxed, it shuts down automatically, Air bags feel more like weak pressure than an actual massage. VERY hard to find Bluetooth connect PIN code. Speaker quality sucks sooo bad! RealRelax Smart app is no better than the remote control on the massage chair. Doesn’t make an improvement whatsoever. LED remote screen does not light up the buttons, have to use a flashlight at night to see what buttons to press- unless using the app, the ONLY good thing about the app! Can’t customize the massage. This is the second massage chair I have owned. Can’t wait to get rid of the RealRelax and get the first one I bought (Osaki OS-4000) back. What a Dream Machine that one was compared to this! That one was worth every penny, this one can go to the junk yard.
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Personal info for a massage chair
Seriously, I have to create an account with all my personal info just to use my massage chair? If you haven’t already bought one don’t . The app sucks, and you have to constantly log in just to use your massage chair. It’s a scam.
Worst thing I ever bought
If you are reading this, do not fall for this chinese scam! I repeat these guys make the worst massage chairs on the planet.
