Sucks
please hire engineers or use AI and fix app
Terrible
App is buggy. Can't move the circle around to reliably change the temp. Half the time it turns off my heater. This app sucks
Doesn’t work most of the time.
Local connection reliability remains an ongoing issue, failing approximately 90% of the time. There were always problems with the local connection, but online worked most of the time. Charging for a feature that was previously free is disappointing. Charging for the feature that actually works is worse. In the end, it’s a feature that is nice to have, but I’ll do without it.
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Garbage App and Unreliable Module
UPDATE 2: Because I forgot the garbage app was taking up space on my phone.
Been running Home Assistant with the Balboa Integration for a while. Rock solid connection and complete “topside” controls remotely through VPN. No ripoff subscription, reliable, good automation for key sensors (low temp). What a subscription app should be - yet free!
Next hot tub for me will not be anything Balboa makes. That’s how much I dislike greedy sneaky practices with garbage apps that rips off its customers.
UPDATE:
Ripped out the junk wifi module, installed an ESP32/RS485 for a few bucks and added a Home Assistant integration that reads the tub data. Add I small dashboard to control the basics. Next fault monitoring. And guess, what -it’s reliable without monthly gouging of customers.
Since my earlier review was booted by calling the developers out 🙄 … I’ll tone it down.
Mandatory update introduced a subscription for cloud access. Totally below belt move by the developers especially when the app still is the worse piece of junk paired with an equally subpar wifi module.
There are other and better methods for remote access to replace this trash (that even has fault monitoring). The last update made it worth my effort to actually do it. So thanks developers! 👋
Been running Home Assistant with the Balboa Integration for a while. Rock solid connection and complete “topside” controls remotely through VPN. No ripoff subscription, reliable, good automation for key sensors (low temp). What a subscription app should be - yet free!
Next hot tub for me will not be anything Balboa makes. That’s how much I dislike greedy sneaky practices with garbage apps that rips off its customers.
UPDATE:
Ripped out the junk wifi module, installed an ESP32/RS485 for a few bucks and added a Home Assistant integration that reads the tub data. Add I small dashboard to control the basics. Next fault monitoring. And guess, what -it’s reliable without monthly gouging of customers.
Since my earlier review was booted by calling the developers out 🙄 … I’ll tone it down.
Mandatory update introduced a subscription for cloud access. Totally below belt move by the developers especially when the app still is the worse piece of junk paired with an equally subpar wifi module.
There are other and better methods for remote access to replace this trash (that even has fault monitoring). The last update made it worth my effort to actually do it. So thanks developers! 👋
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Absolutely ridiculous joke of an app
This has to be the most inconsistent app I have ever used, period. 90% of the time it will not connect with the spa. The only time it does connect is when the spa jets are actively running. Defeats the entire purpose of controlling the spa remotely. And their audacity to switch to a subscription model for what was a free promised feature is simply ridiculous. I wish I could give less than one star, I would.
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