Absolute Garbage
This app constantly logs me out, constantly forgets my password, and constantly forces me to change my password. Otherwise, while I am not spending 15 minutes resetting my account every single time I use it, it does allow me to control my spa remotely. I hate this, it is garbage.
Works when it wants to
This product works sometimes, when it does I would give it a 3.7 but not today. No control of the spa tried 5 times. Why can’t it work as well as your furnace app
Ok, not great
With recent update temp shows in Celsius even though tub set to show Fahrenheit. Tried multiple resets to fix on both tub and phone. No change.
More frustrating is the number of times you get offline status. I installed an Alexa switch to reboot the relay but that only helps sometimes. Hard to reset the tub remotely. Better than nothing but not worthy of more than 3 stars
More frustrating is the number of times you get offline status. I installed an Alexa switch to reboot the relay but that only helps sometimes. Hard to reset the tub remotely. Better than nothing but not worthy of more than 3 stars
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off line more then connected
app is constantly off like. it is impossible to maintain a gateway connection for more then a few days or a week. This Makes the app worthless when your off premises and need to check on your spa for important status update, temperature checks and filter cycle changes. Hard to imagine how BalBoa can not get this right. Would be really nice to see more extensive functions like history graphs of key functions tempature, filter times, etc. similar to Pentair for pools
rr
rr
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Needs more server
The app takes forever to load information. It appears the server is overloaded, or the API is just ‘that bad.’ I would suggest hiring some competent client/server engineers to build a functioning product.
