ControlMySpa User Reviews

Customer Experience

Positive experience10.8% of reviews
Neutral9.6% of reviews
Negative experience79.6% of reviews

~ Based on 260 written reviews from the US App Store.

What users say

Is ControlMySpa Safe?

ControlMySpa appears mostly safe based on user ratings. AppsHunter Safety Score for ControlMySpa is 78/100.

This assessment is based on 493 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.0% of ratings point to a safe experience
8.1% of ratings suggest some concerns
20.9% of ratings point to a risky experience

~ Based on 493 App Store ratings for ControlMySpa.

Is ControlMySpa Legit?

ControlMySpa appears to be a legitimate app. AppsHunter Legitimacy Score for ControlMySpa is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolute Garbage

This app constantly logs me out, constantly forgets my password, and constantly forces me to change my password. Otherwise, while I am not spending 15 minutes resetting my account every single time I use it, it does allow me to control my spa remotely. I hate this, it is garbage.

Works when it wants to

This product works sometimes, when it does I would give it a 3.7 but not today. No control of the spa tried 5 times. Why can’t it work as well as your furnace app

Ok, not great

With recent update temp shows in Celsius even though tub set to show Fahrenheit. Tried multiple resets to fix on both tub and phone. No change.

More frustrating is the number of times you get offline status. I installed an Alexa switch to reboot the relay but that only helps sometimes. Hard to reset the tub remotely. Better than nothing but not worthy of more than 3 stars
Show more

off line more then connected

app is constantly off like. it is impossible to maintain a gateway connection for more then a few days or a week. This Makes the app worthless when your off premises and need to check on your spa for important status update, temperature checks and filter cycle changes. Hard to imagine how BalBoa can not get this right. Would be really nice to see more extensive functions like history graphs of key functions tempature, filter times, etc. similar to Pentair for pools
rr
Show more

Needs more server

The app takes forever to load information. It appears the server is overloaded, or the API is just ‘that bad.’ I would suggest hiring some competent client/server engineers to build a functioning product.

Impossible de se connecter

Depuis la derniĂšre mise Ă  jour, l’application a fonctionnĂ© une journĂ©e. Depuis, impossible de se connecter
.

Improvements

Been using CMS for 3 years, and I am impressed with the latest improvements. The functions seem to work faster. Thanks for continuing to make it better for us

Review

Unfortunately it’s offline often

Worst app ever

Takes 5 minutes to load if it even works, total waste of money.

Works when the server is up

There are too many times that the server has issues and I can’t get the system to accept an update I make. I have confirmed with other users that they experience the same issues when I am experiencing mine. I’m not sure what their issue is.

Terrible App

This app is terrible, it does not connect the Spa feature to my phone. I can connect the Bluetooth speakers but I can’t set up the app because it says it’s undetectable

Always says updating

When I tap my phone’s screen to adjust my hot tub, it always says something about software updating, then takes about 20 or 30 seconds to respond to the hot tub. It’s been updating for a week!

Amazing

So happy with this product!! Our topside panel packed it in and was super pricey to replace!! We added this in and now control the hot tub from our phones!!! A fraction of the price and way more convenient!!!

Useless software

Constantly disconnects, I had to add a remote plug to turn it on and off every time to use it, the programming is unclear how you preemptively get to correct temperature, the events log just disappeared on latest update, I could go on and on. It sucks big time.

Schedule and connection problems

The schedules I set don’t seem to work. Also seems to be “offline” a lot of the time and I don’t know why.

Last version was much better

You can’t be even see the current temperature on the main screen
Last version much better and easier to use I wish I could get my old version back

Moyen moins

L application n enregistre pas les demandes en temps réel et ne prend pas toujours le mode demandé est souvent en mode perdu.

Terrible and broken

This app has so many issues but whats the one fundamental thing you’d expect it to be able to do: change your spa temperature. It cant even do that.

If you try to select the temperature, it just defaults to 106. I’ve found that I can set at 80 but anything other than 80 goes to 106. The app is totally broken.
Show more

Works half the time

It would be great if it was more reliable.

Doesn’t work most of the time

I can almost never connect to my tub to warm it up.