Bait
Doesn’t work
Worst upgrade.
Response from developer
Thank you for your loyalty. Looks like your review is related to our recent release of the REALTOR.ca app, rather than this app exclusively for CREA members. We are committed to making the consumer app experience as good as possible to all of our loyal users. Account functionality is coming to the REALTOR.ca app shortly. If you have other concerns, please reach out to support@crea.ca with additional feedback.
Bad upgrade
Response from developer
Thank you for your loyalty. Looks like your review is related to the recent release of the REALTOR.ca app, rather than this app exclusively accessible by CREA members. Please reach out to support@crea.ca with additional feedback. We want to fully understand the challenges and how the consumer app upgrade negatively affected your experience.
Crashes, not user friendly, terrible experience
Response from developer
Based on the date you provided, it looks like your review is related to our recent release of the REALTOR.ca app, rather than this app exclusive for CREA members. Please reach out to support@crea.ca with additional feedback and to report your technical issues. Our team will be happy to address your concerns.
Useless
Response from developer
Thank you for your feedback. We apologize that your experience with the app was not a positive one. Please reach out to support@crea.ca to connect with our Product Team to help us understand your specific product use, expectations and needs. This app for REALTORS® has been evolving based on member feedback. We we are looking forward to connecting with you.
Can’t get passed intro
Response from developer
This is the app for REALTORS®. You need login to access it. If you are a REALTOR®, you should use the same login you use to access other CREA products and services. In some instances, this is the same login you use for your Board MLS® system access. If that fails, you can contact your board and ask for your NAF login to access CREA products. If you have problems reach our to support@crea.ca and our Member Experience Team will be happy to assist you.
Useless
We don’t want to go through an agent just to browse
Buyers start their search by browsing and contact agents later
Helpful
Response from developer
Thank you for your review. Check out some of the features we have added to the app in 2020, such as office listings, full listing history and more.
Can’t get past intro screen!
Crap Crea
Response from developer
Sounds like your first experience with this app has not been as positive as we'd like. We hope there is a way to turn this around and you'd give it another try. Based on what you described, it sounds like the missing "Next" button in the app tutorial could be related to a specific OS/device combination of factors. Could you kindly email support@crea.ca some information about the device and OS you are using and we'll do our best to troubleshoot this problem and fix it, if we can. Another option you might want to try is to install the app again. Thank you for giving one or both of those options a try!
