Total nightmare !!!
REBAG IS A SCAM !! BEWARE DO NO SELL ITEMS WITH THEM , NEITHER BUY !!
I had so many issues I don’t know where to start …..
I bought a bag Chanel for 4000$ with a trade it was listed as “GREAT ” condition and it arrived smelly like mold and the leather dry wrinkly like if it was wet so I was furious and I had to RETUN it and it was a struggle I had to wait for a fed ex label and then wait 3 weeks for a refund and I was charged 100$ RETUN fees because I am not a member !!…..
Then since I payed with a trade they refused to give me the money of the trade and instead blocked the money in my wallet as a credit
So basically forcing me to use it at REBAG ! I was furious and asked to get my trade bags back and they refused .
Also I sold a bag with them and I tried to cash the money about 20 times and the customer service tells me “we have a problem in the system sorry it doesn’t work try tomorrow “……
I tried every days and it doesn’t work again they force me to use the money on their website !! Since I can trash it on my bank account I believe they don’t even have cash money this is why they pretend to have system issues it’s a lie !!
Also I bought another CHANEL bag it was lost by fed ex delivered at the wrong adress and REBAG has refused to open a claim to Fed ex so I have lost 5000$ ! I have no bag and no refund
I suggest you run away from this website
I believe they are scammers and the customer service is terrible they don’t care they email excuses and never help
Meanwhile it’s impossible to reach them by phone
Also I have questions mark about the authenticity of some items there I will have my items sent to appraisal
I never received my certificate for my Hermes Birkin and when I went to Hermes my SA had doubts about the authenticity so this has to be checked !!
NO ONE HAS HELPED ME NEITHER MY SA IN BRICKELL NEITHER THE CUSTOMER SERVICE BOTH TRY TO MAKE ME GO AWAY WITH POLITE EXCUSES ….!!!
I had so many issues I don’t know where to start …..
I bought a bag Chanel for 4000$ with a trade it was listed as “GREAT ” condition and it arrived smelly like mold and the leather dry wrinkly like if it was wet so I was furious and I had to RETUN it and it was a struggle I had to wait for a fed ex label and then wait 3 weeks for a refund and I was charged 100$ RETUN fees because I am not a member !!…..
Then since I payed with a trade they refused to give me the money of the trade and instead blocked the money in my wallet as a credit
So basically forcing me to use it at REBAG ! I was furious and asked to get my trade bags back and they refused .
Also I sold a bag with them and I tried to cash the money about 20 times and the customer service tells me “we have a problem in the system sorry it doesn’t work try tomorrow “……
I tried every days and it doesn’t work again they force me to use the money on their website !! Since I can trash it on my bank account I believe they don’t even have cash money this is why they pretend to have system issues it’s a lie !!
Also I bought another CHANEL bag it was lost by fed ex delivered at the wrong adress and REBAG has refused to open a claim to Fed ex so I have lost 5000$ ! I have no bag and no refund
I suggest you run away from this website
I believe they are scammers and the customer service is terrible they don’t care they email excuses and never help
Meanwhile it’s impossible to reach them by phone
Also I have questions mark about the authenticity of some items there I will have my items sent to appraisal
I never received my certificate for my Hermes Birkin and when I went to Hermes my SA had doubts about the authenticity so this has to be checked !!
NO ONE HAS HELPED ME NEITHER MY SA IN BRICKELL NEITHER THE CUSTOMER SERVICE BOTH TRY TO MAKE ME GO AWAY WITH POLITE EXCUSES ….!!!
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HORRIBLE HORRIBLE!!!
Customer service is is non existent, they’re process time for everything is extremely long. As a seller i Will NEVER EVER use this company again to buy or sell. Fashionphile is better. Beware !!!
Cartier watch
Loveeeeeee the customer service I received and my new/used Cartier watch…. The whole transaction was seamless. Customer service is great
SCAMMMMMM
I sent them a brand new bag with seal and tags but they refused to sell it without any notice. They sent it back to me damaged, missing all tags and seals, scratches everywhere and didn't even bother to put my item in a bag while my bag is white. I'm not even sure if they switched my bag. Irresponsible and a total scam. Be careful with them.
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App doesn’t let me log in from Facebook
I made my Rebag account from my Facebook account, but the app keeps bugging out when I try to log in from my Facebook account. It says “we ran into an error when trying to log you in through Facebook, please try again later.” I just un-installed the app. It is useless to me. I’ll continue to use Rebag by mobile website only since that’s the only way I can log into my account :( please fix this
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