DO NOT USE
This app was always fairly useless. But since it has been completely abandoned by the developer, it is now a pile of hot garbage. Stay far away.
Super great application and software
I have no idea why this doesn’t have a 5 star rating. This is totally awesome!! I have been running my business off of this software for 3 years and it’s never let me down. It makes billing a breeze! Also the back office is great to keep up with progress. It’s 5 stars from me !!!!!
Good idea, but horrible program.
Way too many issues to list them all. Problems are always coming up from printing issues, customer info being deleted, services disappearing from estimates, VIN scanner rarely works, always having to go in an manually update the system, to make one device sync to another, just for starters. Submit a support ticket and they never get back in touch with you with a resolution. Pompous attitude when you speak to people, always acting like your an idiot, and all your issues are because you did something wrong. Just call the support team and listen to their degrading, superior attitude message, telling you if you don’t leave this long list of answers to their questions, your call will get low priority. Good luck on getting someone on the phone. Most of their so called hundreds of support videos/docs are outdated. Lots of other programs out there for much less money and I would guess less headaches.
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Scanner needs work
I feel everyday I have to manually type in vins more and more. The scanner needs some help. I can say it's the scanner as I have downloaded other Vin scanner apps just to see if it was the phones camera or the app itself. The other apps had no issues. ReconPro I have to constantly play with the direction and angles and ultimately end up typing it in.
It's my biggest complaint as it's the most time consuming. The rest of the app works as it should.
Fix the scanner and I will change to a 5 star rating.
It's my biggest complaint as it's the most time consuming. The rest of the app works as it should.
Fix the scanner and I will change to a 5 star rating.
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Register ditto
Ok. So how do I get the code? What is "back office"? Is this a joke??
