What is going on?
The updated app is a disaster. All my previous purchases have gone and it just hangs when trying to subscribe. Great magazine let down by this app.
VVincentPriceOZ
What a shame
I adore this magazine. However, beware this app. A recent update has resulted in me losing all my prior purchases. At £5.99 each! I contacted help and was given ZERO support. Really pretty shameful. Avoid and don’t waste your money.
CCampington
Record Collector magazine
All of my past purchases have disappeared since the app was recently updated. Contacted their support page 2 weeks ago, still waiting for a response. Very disappointed.
AAccolaide
All my subscriptions gone?
Unable to restore all my downloads with new app?????? Scam product.
FNFreddie Nirk
The App is not stable.
I’ve been an RC subscriber for many years, and I believe I started my digital subscription six or seven years ago. I loved keeping old copies on my iPad, especially for long plane rides. In the last couple years I have had two major subscription issues that had to be corrected, and in the last few months, the app will not hold my library of back issues. It wipes them clean regularly. Full of optimism, I try reloading them, but I have several years of issues to download. And sooner or later, the app will wipe them again.
GREAT MAGAZINE; terrible app.
GREAT MAGAZINE; terrible app.
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