Redrow User Reviews

Top reviews

Rubbish App

Now benefit over using the website. Login is a pain every time so I just don’t bother

Ease of use

Very easy to navigate. Great features to show nearest developments to your location. Lovely looking homes with detailed floor plans.

App keeps crashing

I see the app is rated quite high but for me no matter how I access “ view development” it crashes

Cannot create account

Tried several times to create account without any success. Not very good app as I don’t want to guest the app I want to create a profile.

Response from developer

Hi Stu, thanks for taking the time to share feedback. It’s disappointing to read you’ve had issues with the app and creating a profile. Please can you send us an email at appdevsupport@redrow.co.uk so that we can take a look further into this? Thanks, Sonal

Signs out every time

The website is far more easier to navigate, but the most annoying aspect about the app is that every time you want to use it you have to sign in and send a security code to your email address…so time consuming and annoying.

Useless

Won’t even let me join. Keeps sending verify code.

Response from developer

Hi there, I’m sorry to read you’re having issues. Please can you share some more information to appdevsupport@redrow.co.uk such as any error messages and / or screenshots that might be appearing, so that we can take a look further? Many thanks, Sonal

Security Concern

Why does this app ask for your iPhone’s security code to authenticate? This is completely unacceptable and unnecessary. There’s no way I’m going to use that code with this or any other app because it’s open to abuse. Get a grip, it needs changing.

Response from developer

Thank you very much for taking the time to leave us a review. The security of our customer data is something we take on board seriously and please be rest assured, we don’t ask for your iPhone’s security codes, this is simply required to save passwords as part of an iPhone function. Please don’t hesitate to get in touch by emailing us directly at appdevsupport@redrow.co.uk to chat through further. We’d love to support. Thanks, Sonal

Total waste of time

This app adds no benefit to using the standard website. Very often screen just turns black, leaving you no choice but quit the app. Don’t bother, you will only get frustrated. Security is very overwhelming for no purchase app. No iPad version!

Response from developer

Hi there, thanks for letting us know your feedback and sorry to hear you are unhappy with our app. We've not encountered black screens in any of our testing or user feedback. Could you email us directly at appdevsupport@redrow.co.uk with some more information on the device you’re using and some more details on when you encountered this issue along with any other relevant information too please? Many thanks, Sonal

Doesn’t work!

Received the email today, downloaded this app and it’s useless!
Entered criteria and it only produced properties with TBC as the price and they were all way above our budget yet, properties we knew were available and fit our criteria were nowhere to be seen. Really not thought through or tested anywhere near enough.
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Response from developer

Hi there, thanks for taking the time to leave us a review. I'm sorry to read you've had some trouble with your search. I'd really like to look into this further for you and help find you the best options. Please can you send us a message to appdevsupport@redrow.co.uk. Thanks Sonal

Great

Easy to use App and great tool to search the location for nearest homes to match you wish list.

Very easy to use

If you’re looking for a new home, this is a very slick app to help find one!