Useless just like RMG
Absolute waste of time and sadly just adds to testimony and evidence of RMG overall incompetence..
Does whoever designs the app and impersonal portals ever try them out and test their efficiency as a customer ? So much information, clarity and transparency missing on a portal that seems set up to replace personal contact and accountability. Extremely inefficient system leading to much frustration and 'talking' to equally useless chatbots when things inevitably fail. RMG however are very efficient at chasing your money but extremely inefficient and suspect in providing the transparent and diligent cost effective service and management that is paid for. They have much to improve and this App merely shows their failings further in being able to. It is merely a failed App at best linking to a failed Portal reflecting incompetence and lack of respect/duty to those customers trapped in leaseholds, subject to their ever rising and often unsubstantiated costs and very high management fees for little value.
I have deleted the App as it only wastes valuable phone memory.
Does whoever designs the app and impersonal portals ever try them out and test their efficiency as a customer ? So much information, clarity and transparency missing on a portal that seems set up to replace personal contact and accountability. Extremely inefficient system leading to much frustration and 'talking' to equally useless chatbots when things inevitably fail. RMG however are very efficient at chasing your money but extremely inefficient and suspect in providing the transparent and diligent cost effective service and management that is paid for. They have much to improve and this App merely shows their failings further in being able to. It is merely a failed App at best linking to a failed Portal reflecting incompetence and lack of respect/duty to those customers trapped in leaseholds, subject to their ever rising and often unsubstantiated costs and very high management fees for little value.
I have deleted the App as it only wastes valuable phone memory.
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Not working
Not working since welcome to WinterbrookMeadows email
Calling this an app is a step too far
It’s a web view for the website. It’s slow, it crashes and the UX is abysmal.
Dreadful App
This App is really badly designed and has poor functionality.
My account information is completely incorrect. It says that I’ve paid all my bills although I’ve been sent an invoice for over £2k.
Took me ages to speak to anyone and then it was remotely… claimed they’d fixed my dropdown menu but it just looks the same. Still can’t see or pay my bill on the App.
Tried to set up a direct debit which seems to have disappeared into a black hole!
Unfit for purpose. It sent me a one time code which tried to make me change my perfectly good password. Then I tried again and the new code expired after 2 minutes not the limit of 30 mins.
I’m only trying to pay and set up my billing!
My account information is completely incorrect. It says that I’ve paid all my bills although I’ve been sent an invoice for over £2k.
Took me ages to speak to anyone and then it was remotely… claimed they’d fixed my dropdown menu but it just looks the same. Still can’t see or pay my bill on the App.
Tried to set up a direct debit which seems to have disappeared into a black hole!
Unfit for purpose. It sent me a one time code which tried to make me change my perfectly good password. Then I tried again and the new code expired after 2 minutes not the limit of 30 mins.
I’m only trying to pay and set up my billing!
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Garbage. Not even an app.
This is just their website in a web frame. And it wouldn’t even let me log-in. Completely useless. Deleted.
