Refill Assistant User Reviews

Top reviews

Baffled

Im just really confused. I just downloaded the app from the Cornell website but I cannot even set up an account as the app keeps saying there’s no pharmacy in the zip code. I’m still shaking my head wondering wth

Response from developer

Hi, Sorry to hear you're having difficulty locating your pharmacy. Can you reach to admin@refillassistant.website with details of the ZIP code you're trying with, and any further info on what you're seeing when entering it? We'll get you up and running asap.

Convenient

This app is super convenient and easy to refill my prescriptions. I enjoy this process much more than having to call every time.

Worthless

App “rejects” prescription input as being incorrect prescription number or birthdate even though there is not even an option to enter birthdate. It allows you to enter additional account information but still rejects the refill attempt. A day later it notifies that the prescription is in progress. App needs a little work.
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Response from developer

Hi iKnow1, Thanks for taking the time to alert us to this and sorry for the delay. I'd like to follow up to understand your experience and resolve this with your help. Can you contact us at admin@refillassistant.website so we can get some basic details? That will help us work with with the pharmacy to understand what happened and iron out any configuration issues. Just send us a quick email on that address (mentioning your App Store username) and we'll get right back to you. RefillAssistant Support