Reflex User Reviews
Customer Experience
~ Based on 111 written reviews from the US App Store.
What users say
Summarized from real user reviews of Reflex. Based on 1.4K reviews and a 4.7/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Business app.
Positive things
- 🚀Quick money
- 👍Flexible schedule
- 🤝Helpful customer support
- 💰Decent pay
- 🏪Variety of stores to work at
Negative things
- ⏳Long wait times for profile review
- 🚫Limited job opportunities in some areas
- 🔍Lack of transparency in job distribution
- 🚗Inconvenient locations/parking issues
- 🤖Automated system with little human interaction
- 🔄Shift cancellations without compensation
Is Reflex Safe?
Reflex - Flexible Retail Work appears safe based on user ratings. AppsHunter Safety Score for Reflex is 94/100.
This assessment is based on 1,382 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 1,382 App Store ratings for Reflex.
Is Reflex Legit?
Reflex - Flexible Retail Work appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Reflex is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
You must have an iPhone for notifications they don’t currently work if you use the current version on android also it seems like there isn’t much shift opportunity outside of the holiday season. The 3 shifts I have been able to work were a good experience. No issues with the payment process usually its the next day so that’s nice!
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Just started using this app in the beginning of the month. I see they have positions but the problem is they’re always super far away. I live in North East NJ & I’m getting alerts for Connecticut, Staten Island, Long Island and beyond. And when I do get an alert for a job near by the min I click the notification it’s not there anymore. And I mean I can get the alert click it immediately, gone. A little frustrating.
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A year and a half ago when I first joined the app, shifts were typically $18 / hr in New York City. Now they're typically 17.50 or $17 an hour which is just minimum wage. The rates are no longer competitive, nor are they worth the commute time it often takes to get there. They also limit you to less than 40 hours a week because they're too cheap to pay you for overtime. They'd rather shifts not get picked up by anyone than pay people a livable hourly wage for the physically demanding jobs you are expected to do especially inventory, shipment, and other stock shifts. The app is gradually declining in quality for workers and the stores face no consequences whatsoever when managers are racist towards you and unprofessional in other ways. They can't even reach the stores half the time which is incredibly unsafe in case any situation arises that may require them to get in contact with the stores to intervene. They barely offer any of the bonuses they did when I first joined the app. They used to give more holliday bonuses & bonuses for milestone shifts (25, 50, 100, etc) but they took them away. They will give no bonuses when you are doing well and showing up to your shifts on time but will award bonuses to people who are late. Nothing about their app or algorithm makes sense. A store will add you to their favorites list and the app still won't send your phone a notification that shifts have been posted. You have to check the app manually for most shifts because it won't send you the notification even when shifts are appearing on your app. Everything that was good about the platform is now gone and they don't care about employee feedback. Nothing you report ever elicits any action or change from them. You're better off using any other gig app besides this one. #SurvivingReflex
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Absolutely fabulous app! Easy and simple to navigate.
The shifts that are posted are gone as soon as you get the notification about them. Also, posting on average less than one shift per day, doesn’t make sense.
after waiting months, and finally I picked up a shift quickly cause the offers disappear in seconds, they canceled the offer and minutes later they proceeded to reject my application. Honestly this app is a waste of time and they are basicly exploiting the workers.
I’m so grateful to be a flexer for Reflex!
Top notch crew and employees. Great layout and clothing to wear and sell. Really nice
So frustrating. Filled everything out, and waited several weeks for approval of my account. Updated the app and it had me complete a profile over again. Doesn’t feel like it’s worth the hassle
I had this app for 7 months at first only saw a few and now basically no reflexes unless there two hours away from me. I deleted my account because I thought there was a glitch with the app. I tried to re-create my account and they denied me without explanation. I have no criminal record and have a bit of retail experience. This is a disgusting way to treat people who just need the extra income and wouldn’t recommend working under a company that will deny you over nothing.
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Amazed with the app. Great gig company. Needs much improvement with finding work though. Needs to expand to other states.
My application has been “under review” for nearing 2 months. There’s no clear way to contact anyone via the app or website and no communication about what timeline should be expected. At this point I feel like this app has gone under?
The interview part threw me off . A video interview is crazy
I’ve had this app for about 7 months and I’ve literally only seen work on Black Friday I’m in Houston tx not sure if that plays a part but I’ve only got one chance to work and it was that day I have my notifications on and check the app frequently but nothing wouldn’t recommend for my city at least
Filled out all the info and my profile was “under review” for 3 weeks. That is an excessive wait even before I can see if there are any jobs in my location. Deleted this app
Several months of going through hoops for some gig work that never came.
Came in clutch
I never had such amazing experience with any App like Reflex. The representatives are very quick, very serious, knowledgeable and helpful
They rely me so quick just like texting to my friend or family. l love this app!
This app is great for flexibility! It Pays on time which is even better but because it seems to be relatively “new” those without work tend to grab the Gigs like “hotcakes” so there’s hardly any gigs left even after the holiday. Also, make to abide and read company policy. They are Strict so make sure to not be late!!
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