Reflex Reviews: Is It Legit?

Customer Experience

Positive experience41.4% of reviews
Neutral9.0% of reviews
Negative experience49.6% of reviews

~ Based on 133 written reviews from the US App Store.

What users say about Reflex

Is Reflex Safe?

Reflex - Flexible Retail Work appears safe based on user ratings. AppsHunter Safety Score for Reflex is 94/100.

This assessment is based on 1,610 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
1.4% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 1,610 App Store ratings for Reflex.

Is Reflex Legit?

Reflex - Flexible Retail Work appears to be a legitimate app. AppsHunter Legitimacy Score for Reflex is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

There’s a bug

I like it but I keep getting notifications about flex I can pickup but when I open the app I never see them and never accept them.

This app sucks

If you live in NYC you will never get a job even tho you pop in the job right after the notification is received. They really suck

Top notch employees

Top notch crew and employees. Great layout and clothing to wear and sell. Really nice. Glad to be a seasoned vet in the industry since Abercrombie & Fitch 2002 & The Gap 2000. These kinds of employment is what Reflex needs us Associates for.

Reflex

This is a disingenuous app. I was hoping to make some money as a college student but I have yet to do so. I filled out my application over a month ago and completed my interview, but I have yet to hear back from them. Whether it was I was accepted or not.

Reflexer

Support system sucks , especially if you’re a woman

Hit or miss

The app is okay but I wish it had sound notification when jobs are being posted. It’s like if you’re not on your phone you’ll miss out on what could’ve been money. So many updates yet that seems to be the one thing missing.

Also there needs to be some type of conclusion for when we are working for the employers at their store and they are very rude or disrespectful to us as Reflexers. It’s unacceptable to be treated less than and when you report it, you as the flexer get in trouble or when a life emergency happens and unfortunately, you can’t make your Reflex then you get penalized for life happening. It’s unfair, like who can predict your car being stolen or the water to your building still not being on after a day and now you have to wait days to a week before seeing jobs again.
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Real Flex work

This app is the real deal, find flexible shifts on your schedule with well known brands. I’ve worked a few shifts and it’s such a cool & user friendly experience. Definitely check it out!

BEST RETAIL OPPORTUNITY

Reflex is the most hands on and inclusive work provider with fabulous opportunities that are lucrative , creative , and engaging !

UNRESPONSIVE & UNHELPFUL Customer Service

My account suddenly stopped receiving job notifications without any explanation. It has been almost two weeks with absolutely no communication or assistance from customer service. I have sent multiple emails and still have not received a response.

I also contacted the help line, but they were no help either. All they could tell me was to wait for an email response…the same response I have already been waiting nearly two weeks to receive. That is completely useless and unacceptable.

I previously enjoyed using this app, but the lack of communication and support is extremely disappointing and highly unprofessional. Until this issue is addressed, I cannot recommend this app.
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No way?

I didn't expect to actually get accepted by this app. I thought it was just one of those apps where you play games and they don't end up giving you the money unless you buy their merchandise or buy the games. But it's completely free???? For some apparent reason???? It pays the next day??? It's flexible?? Maybe that's why that's the name. Google recommended me some other apps that says they're kinda similar and I've downloaded them, but the process is kinda long so I just gave up. If I end up losing this app or something ends up happening, it'll be alright. I enjoyed the experience and I think you will too. I just hope they don't lose money because this app does help a lot of people and I wish there was a way to help them keep going. Thank you reflex, but mainly thank you God. I have extra income, I can pay my rent AND personal expenses. Even if it gets taken away from me; thank you.
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Not Understanding

I arrived to work a flex, ON TIME, only to discover that the parking lot was closed for game day, no problem, I’ll find another parking lot. I drove to the alternate lot listed and that one was also closed, wanting you to pay $40-$60 dollars to park, absolutely not! Especially since that won’t be reimbursed. I made sure to attempt to contact the store three times, with no answer, and also sent two text messages to reflex to explain the situation. The rep that responded stated that my time could be adjusted. Okay cool, but I still didn’t know where to park. So now it’s 40 minutes past the start of my Flex Time, to no fault of my own, and I’m communicating actively with the rep from the app. They then tell me that cancelling my flex will negatively impact my score on the app, because it will be an urgent cancellation. HOW, when I arrived on time, and couldn’t find parking, with no assistance from the store! I then asked again if there can be an exception, since this was not my fault, and I was told no! So even though this was not a true late arrival, I’m being penalized for it anyway, and a 24 hour hold will be placed on my account where I won’t be able to claim new flexes, which is ridiculous and needs to be corrected by the company that owns this app. Flexers should not be penalized when situations arise, related to the flex, that are out of their control. This has put such a bad taste in my mouth about this app. Beware, they will blame you for situations that are THEIR fault, not yours.
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NEEDS UPDATING

it’s a good app but super glitchy

Totally Amazing!

This is the best thing for someone obsessed with retail in between jobs

No response from support

I used this app a couple years ago without issue. I tried to use it again recently and I can’t get a response from support. My profile was deleted and I’m unable to access it. Very frustrating. Is the app shutdown? Is that why support is no longer available and won’t respond?

Strict but good

I had no issues with the app, and I love how everything in the interface was easy once I was accepted. They definitely had a wait, but they are very strict with their attendance policy. I overslept, and because of that, I was terminated, which I understand, but I feel like they should be a bit more flexible, maybe having like a probationary period instead of flat-out terminating people if the no-call, no-show was as a result of an accident. But it’s an amazing app nonetheless.
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Reflex is such a flex

To be honest, some flexes are more easier than others, but it’s so nice to make money for a few hours rather than doom scrolling all day. I love the fact that you work when you want and that you’re not obligated to.

It was good for what it was

I had used this app many times and enjoyed the ability to genuinely pick up a shift as I wanted and worked. It’s been some time since I worked there due to personal reasons, but I’m unable to get past the 40% mark Matching Preferences in signing into the app. I’m met with a “unable to save preferences. Please try again” and there’s nowhere else to go from there.
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SCAMMERS

They took ALL of my information them rejected my application before I was able to pick up shifts shaking my head!!! And I was on my way to a shift just cancelled

Flex shifts

Would like more store options and more variety of work to be offered other than folding!

Can’t get past initial survey

Well I can’t get past the preference survey after logging on keep getting error “Failed to save preferences. Please try again” and tried several times so if you can let me know how to get past this error message then I will update my review but right now that is all I can review :(