Doesn’t work
App freezes on a quote when you open it.
Not Like the other reframe app
This app is not nearly as developed as the other one… I do not believe that it’s worth the money. I did however get the package and will continue to use it and come back to update the review if needed. The AI function does not work at all. The tasks are hard to find which makes them hard to complete and a little frustrating. There’s some decent article information, but honestly nothing that is amazing. I hope that They can continue to develop this app so that it becomes something great. It’s just not there yet.
Show more
Potential
I download this series because I enjoyed the Reframe: Drink less and Thrive app! That app is so good! This app is however, has many bugs and glitches unfortunately. I hope someone looks into getting those fixed soon.
Personal Coach not working
Seems people have been having issues for months. I just got the free trial and the personal coach chat is still not working. It’s AI driven, so you’d think they’d be able to fix it fairly easily. I’m going to keep going for the next 30days, but not sure it’ll be worth it if one of the main features isn’t working.
Show more
App broken
Doesn’t appear developer is updating the app anymore and critical functionality is broken. No responses from tech support. Definitely won’t pay after free trial ends.
Does not go beyond first page
It was working before but now does not go beyond the initial quote
Unfortunate
The Reframe (blue) app was so good, I had high hopes for this one. Many things simply don’t work. The bugs were reported. Unlike the blue one, there was no response to bug reports. No improvements. I have rarely seen an app that has so many issues. Will it be improved to match the utility of the blue app? That would be nice.
Show more
Favor???
Hi - I love the app and the content.
Will you please add an option to listen to the ‘Read’ parts of the daily tasks? After sitting at a computer all day for work it’s hard to sit and read some of these exercises. I would really appreciate being able to do this while on a treadmill or driving.
Will you please add an option to listen to the ‘Read’ parts of the daily tasks? After sitting at a computer all day for work it’s hard to sit and read some of these exercises. I would really appreciate being able to do this while on a treadmill or driving.
Not as good as one would expect
I’ve been using this app for close to a year. It is not what it used to be. Roadmap - your personalized program tracking your progress - is gone, although it was very nice and visual. It was replaced by Plans, which do not work as nothing is marked completed, so no progress can be seen. App is quite buggy compared to the other Reframe app I’ve been using in the past. It is quite slow as well. Technical support is not very good - they keep dodging the reported issues. The only reason I still keep it is because of the content of their daily reading articles.
Show more
PAYWALL
There is zero free access to ANYTHING to try without a subscription or trial 7 days. These devs need to realize that so many of us have been burned in getting charged for subscriptions when we legitimately canceled. It's usually something like, "oh, we canceled the transaction on our end, but Apple has to process it..." I don't need one more task in checking my money to see if a guarantee was upheld, or having a "free trial" cancelation turn into a project that I have to manage. This is a de-stress app that has the likelihood of causing MORE stress.
Oh, and you don't find out that EVERYTHING is behind a paywall until you go to the trouble of creating a required login.
Deleted.
Oh, and you don't find out that EVERYTHING is behind a paywall until you go to the trouble of creating a required login.
Deleted.
Show more
Response from developer
Thank you for your feedback, we will pass this on to the team!
Crashing like mad
So frustrating. Please fix!!!! Otherwise, 5 stars. Seems like this is an ongoing issue for other folks as well so I feel bad bc I love the app sooo much but someone needs to fix!! Please!!
Hmm…
I don’t understand why I have to pay for a subscription but then I have to earn “coins” to unlock content. Why am I paying then?
Response from developer
Thank you so much for your question! The program requires that you get the basics in first before adding on more advanced content; you do this by completing your Daily Tasks. You earn Recoins for logging in and completing the tasks, and once you get the foundational elements in, you will have enough Recoins to add on additional content such as Courses and Workshops.
Best investment in me
Have been pleasantly surprised at how good this app is. I have tried lots of different apps to manage stress of work, family and life and I am
finding this really grounding and helpful.
finding this really grounding and helpful.
Not worth your money!!!
They make you earn coins to actually participate in courses. Imagine headspace but you have to do 20 breathwork exercises to use content! And you’re paying $65.00 for it already…
Great Content but too many bugs
The content in the app is fantastic but I don’t believe we should be paying full price for an app that is not properly developed. Timelines across countries doesn’t work for notifications. The app freezes a lot as well.
Take the time to invest in your mental health!
As a busy nutritionist it was difficult for me to take the time to slow down and focus on my mental health. This app is a huge blessing for me and helps me stay accountable for my mental well-being!
Response from developer
Thank you so much for your feedback; we are so happy to hear that you are enjoying the Reframe Mind app and we will pass your feedback on to the team!
App keeps crashing
I had it for one day. I enjoyed it. I was doing a 30 day trial. I did the first day activities. Second day, the whole free trial for 7 or 30 days popped up again. Closed the app. Reopened and same thing. I even logged in and same thing. I went back to the app later in the day and same thing. I cancelled the subscription and deleted the app. It seemed like a great but it seems as though there is a bug.
Show more
Response from developer
Hi there! You were seeing the paywall screen at this point and would have needed to choose the Restore Purchase option; please let us know if we can help -- support@reframeapp.com
Needed This
Therapy is important but I realize the level of readiness comes with some self work done before!! This is that step 🥰
Response from developer
Thank you so much for the feedback and for trying the Reframe Mind app!
No luck with customer service
I downloaded the app and it just didn’t work for my needs. I cancelled within the allotted time frame for the free trial. I was charged the full amount anyway. I contacted Reframe for a refund and was told to cancel through apple, which I did, and that was the end of the conversation. I never did receive my refund. Definitely not worth the $70 ish dollars it charged me.
Show more
Response from developer
We are so sorry for any confusion here; a refund would be requested via the App Store support system so that they can process the refund to the payment method you have on file with them. Here is that link for your convenience. -- To request a refund through the App Store, please follow the instructions here: https://support.apple.com/en-us/HT204084
Life-changing app
This app has helped me to become happier + healthier + stronger
