Regence Health Insurance User Reviews

Customer Experience

Positive experience18.4% of reviews
Neutral9.6% of reviews
Negative experience72.0% of reviews

~ Based on 125 written reviews from the US App Store.

What users say

Is Regence Health Insurance Safe?

Regence Health Insurance appears safe based on user ratings. AppsHunter Safety Score for Regence Health Insurance is 86/100.

This assessment is based on 1,761 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.2% of ratings point to a safe experience
4.1% of ratings suggest some concerns
12.7% of ratings point to a risky experience

~ Based on 1,761 App Store ratings for Regence Health Insurance.

Is Regence Health Insurance Legit?

Regence Health Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Regence Health Insurance is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Regence sucks

The app is ok, but Regence sucks. This is the first insurance company I've ever hated. They try to fight my more expensive medications, and don't even cover Vowst.

Absolutely worthless app

Nothing works in this app. You can’t access any information you want to see. Their assistant chat is worthless. It says “we’re unable to assist with this issue”. A monkey ridding a unicycle could’ve programmed a better app.

Read the privacy agreement

Did you read the privacy agreement or did you just click accept like a sheep? In using this app you agree to allow Regence to use your location data.
The irony of the privacy agreement where they say tell you that your data is impotent to them and I’m the very next paragraph you agree to hold Regence harmless is they lose all your data. In 2025 Regence suffered a data breach that lost all of their subscribers information and basically screwed the lives of 40 million Americans. Then they experienced what they described as a “Significant Data Breech” again in 2026. Clearly Regence cares so much about their subscribers.
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Scummy

They make it as difficult and annoying as possible to submit claims, with all sorts of pitfalls that will
make your submission deniable.

Pathetic app

The amount of money is that Regence making is they cannot hire people who make their app useful, to add payment method I need to call the automatic line? Is it 1980s? Why I cannot do this in the app itself why you cannot add Apple Pay to the app? What are you guys doing in your office, if you making difficult for the customer to pay for the service.
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Latest update broke the app

Just updated on 4/19/26. App immediately crashes upon login from iPhone running iOS 26.2.

Fails to launch

Who tested this? I thought Apple was supposed to screen apps like this.

Keep trying

Was told this would help as I am Idaho resident but my daughter is very ill so I’m back and forth. So far hasn’t helped me do anything! I like it otherwise

This app is garbage

Why is this app so hard to use and glitchy?!
It is not user friendly

App stuck on login screen

Notable to get past login for this app.

App doesn’t work

Really needs to be updated. Doesn’t go past login and just spins

Regence sucks

This app is worthless

App not working

So whenever I try to login it loads but does not pop up the next step towards going to your account.

Only time I actually login is when I go through my browser. Wish they can fix the app.

Takes forever to log in

Force close and try multiple times and you can never get logged in. Forget the app and just the website. Waste of space and time.

Horrible

The app hasn’t worked for me in MONTHS! Face recognition acknowledges me and just spins…if I enter my password, it just spins. I cannot get past login. It’s not a password issue because the website works just fine. I’m on the most updated version and it’s just as bad as previous versions. It’s really 1/2 star for me
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Will not open

The app allows the sign ok. It redirects to another place and NEVER connects to new site. Not good when I am traveling.

Never opens

This app never opens. I even try to force close it and reopen it… still nothing but a spinning blue sunburst.

Stopped working

App completely stopped working out of nowhere and will not let me log in

This app will not allow uploads

No so happy that I cannot upload a beautiful scan that i moved to the photos, for the upload- and it would not open.
So instead an unreadable photo is what I used.
It better not be declined because it’s illegible.

“Redirecting” indefinitely

I’ve had this account for years. “Your account has been verified, we’re redirecting you to the regence experience” indefinitely and never loads ever.

It’s like the girlfriend experience and it’s time to break up Regence. Bye bye.