Struggle to update
Prior review: I opened the app a week ago to ensure my activity data was tracking and syncing only to find a prompt saying I needed to update to the new version of the app. I clicked to follow the link to the updated version on the App Store but all I see is an option to Open the app. I decided to uninstall and reinstall the app. No luck. I waited a week in hopes this bug would be fixed, but when I tried uninstalling and reinstalling today, I get the same “new version available” message in the app sign-in page and can’t access WellPower data.
Response from developer
Thank you for your feedback, and we’re sorry for the inconvenience! We’ve made an update to address this behavior, and the app should now work as expected on the current version. If you’re still seeing the message, please confirm you have the latest version installed and try reopening the app. Our support team is happy to assist if needed Monday through Friday, 7 am to 9 pm CST at 877-709-0201.
Great app, bugs fixed
Response from developer
Thank you for updating your review — we truly appreciate you giving the app another try. We’re glad to hear things are now working as expected and that the app is helping you stay on track with your health goals. Thanks for the recommendation!
Not updating
Response from developer
Thank you for your feedback, and we’re sorry for the inconvenience! We’ve made an update to address this behavior, and the app should now work as expected on the current version. If you’re still seeing the message, please confirm you have the latest version installed and try reopening the app. Our support team is happy to assist if needed Monday through Friday, 7 am to 9 pm CST at 877-709-0201.
Struggle to update
Response from developer
Thank you for your feedback, and we’re sorry for the inconvenience! We’ve made an update to address this behavior, and the app should now work as expected on the current version. If you’re still seeing the message, please confirm you have the latest version installed and try reopening the app. Our support team is happy to assist if needed Monday through Friday, 7 am to 9 pm CST at 877-709-0201.
App issues- buyer beware
Response from developer
Thank you for your feedback, and we’re sorry for the inconvenience! We’ve made an update to address this behavior, and the app should now work as expected on the current version. If you’re still seeing the message, please confirm you have the latest version installed and try reopening the app. Our support team is happy to assist if needed Monday through Friday, 7 am to 9 pm CST at 877-709-0201.







