Comparison

myPacificSource vs Regence Empower

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myPacificSource

Manage your health plan benefits on the go. Access your member ID card, review benefit statements, and find healthcare providers. Easily track deductibles, out-of-pocket costs, and covered services.

Highlights
  • Digital member ID card
  • Explanation of Benefits review
  • Doctor and hospital search
  • Deductible and out-of-pocket tracking
  • Coverage and payment details
  • Service visit tracking
Read full description

Our free, new-and-improved app makes life easier for PacificSource members. Use it to •  See your member ID card •  Review Explanation of Benefits statements •  Find a doctor or hospital •  Check your deductible and out-of-pocket totals •  Learn which services are covered, and how your plan pays for them •  Track allowed office visits and dollar amounts for certain services Simply… •  Download the app •  Log in with your InTouch username and password About PacificSource PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

About

Regence Empower

This app guides users toward their health and well-being goals with personalized activities and programs. It integrates with existing fitness trackers and health apps to monitor progress. Achieve better health through customized plans for weight, stress, and more.

Highlights
  • Guided step-by-step goal achievement
  • Personalized healthy living activities
  • Connects with fitness trackers
  • Variety of health programs
  • 10-minute health assessment
  • Syncs with over 100 devices/apps
Features
Read full description

Regence Empower takes the guesswork out of well-being. Guided step by step, you’ll always know what to do next to reach your goals. It connects with the fitness and tracking technology you already use and matches you with healthy living activities customized just for you. So you can get — and stay — on the path to better health. From preventive health, stress management and quitting tobacco to achieving your ideal weight, Regence Empower has a variety of programs to improve your health and well-being — on your terms and at your own pace. It even matches you with healthy living activities customized just for you. Getting started is as easy as taking a 10-minute health assessment. Regence Empower syncs with over 100 popular fitness devices and mobile apps, including Apple HealthKit — so you can easily keep track of your progress on activities like steps taken, calories burned and more.

Screenshots

myPacificSource4 screens
Regence Empower4 screens

Verdict

The call

The clearest difference is update cadence: Regence Empower at every 10 days against myPacificSource's every 2 months. Regence Empower also leads on ratings volume (249 vs 32) and iOS requirement (16.0 vs 18.0). myPacificSource's advantage is review sentiment (18% vs 8%) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.4 for myPacificSource against 2.5 for Regence Empower. That said, the two scores are not equally well evidenced: Regence Empower has 249 ratings behind it against 32, so its average is the more settled of the two. Written reviews are what separate them: 18% of myPacificSource's written reviews are positive against 8% of Regence Empower's.

UpkeepUpdate frequency

myPacificSource ships an update every 2 months, Regence Empower every 10 days. Both last shipped on October 24, 2026.

Scorecard5 real differences · 5 level
myPacificSource versus Regence Empower: the parameters behind the verdict, then further details
ParametermyPacificSourceRegence Empower
PriceFreeFree
Rating2.4 (32 ratings)2.5 (249 ratings) — better
Positive reviews17.5% of reviews — better8.2% of reviews
Number of ratings32249 — better
Update frequencyEvery 2 monthsEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS18.016.0 — better
Further details — not scored
Size91 MB163 MB
Age rating4+17+
DeveloperPacificSource Health PlansOnlife Health, Inc.

Customer experience

myPacificSource

All ratings29 ratings
Positive34.5%
Neutral0.0%
Negative65.5%
Written reviews40 reviews
Positive17.5%
Neutral7.5%
Negative75.0%

Regence Empower

All ratings248 ratings
Positive34.7%
Neutral4.4%
Negative60.9%
Written reviews98 reviews
Positive8.2%
Neutral3.1%
Negative88.8%

Bugs and requests

myPacificSource

Not enough reviews yet to summarise bugs or requests.

Regence Empower

Reported bugs

15 issues
  • Infinite update loop - app prompts to update but no update available in App Store
  • Login screen stuck with spinning loading circle indefinitely
  • Health assessment screen goes blank after loading
  • App crashes on launch or during navigation
  • Pin code entry loops back to itself
Show 10 more
  • Forgot password/username reset feature spins forever
  • Device synchronization fails with Apple Health
  • Rewards redemption page non-functional or history not clickable
  • Email verification emails never arrive
  • App freezes when switching between screens
  • Registration button doesn't work
  • Sign up and password reset links broken
  • Inconsistent step syncing from fitness devices
  • Challenge progress not displaying correctly
  • App requires re-login every session

Requested features

7 requests
  • Improve UI/UX design with modern interface
  • Add Face ID or biometric login
  • Better integration with Apple Health and fitness devices
  • Expand social features and team challenges
  • Improve performance and loading speed
Show 2 more
  • Add dark mode option
  • Better email notification system for rewards

In-app purchases

None

myPacificSource

No in-app purchases

None

Regence Empower

No in-app purchases

Questions

Is myPacificSource free?
myPacificSource is free to download, with no in-app purchases.
Is Regence Empower free?
Regence Empower is free to download, with no in-app purchases.
Which has better reviews, myPacificSource or Regence Empower?
Regence Empower is rated higher. myPacificSource averages 2.4 out of 5 from 32 ratings, while Regence Empower averages 2.5 from 249 ratings.
Do myPacificSource or Regence Empower have ads?
Neither myPacificSource nor Regence Empower shows ads.
Which is updated more often, myPacificSource or Regence Empower?
myPacificSource ships an update every 2 months, and Regence Empower every 10 days. Most recently, myPacificSource was updated on October 24, 2026 and Regence Empower on October 24, 2026.

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