Works when it does
Not a bad app, but every time it updates, it makes you re enter your password, which is something you have to do on a browser and can’t be completed through the app, even if you have Face ID set up it doesn’t remember it. Also, won’t let you in unless you update the app.
Rewards Locked
I’ve been getting more active, drinking more water, getting more sleep, and eating healthier to obtain rewards I can redeem. Well, for the last month, I’ve got nearly $100 in rewards to redeem, but the “Redeem” button has just disappeared and customer service don’t know when it’s coming back. Seems like their holding peoples rewards hostage without any explanation.
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Not reliable
My in progress activities are different on the website than they are on the app. I can’t get the app to open all the time. It’s highly unreliable.
Glitchy and not really user friendly
Both the website and the app glitch a lot and make it hard to track goals and progress when doing an incentive program. If you miss a day, it doesn't tell you, you have to dig around and figure it out, and you can't click on the day to go directly to it to track. You have to manually click back over and over until you get to the day. Annoying.
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Missing key health device tracker
BeyondWell has a lot of potential but is currently not compatible either devices from Amazfit. The Helio Strap tracks a lot of great health points but the only way to get it attached to BeyondWell is through Apple health app and it just doesn’t track steps.
