Constantly Rejects receipts. Lacks common sense.
Some examples:
I ordered some food through a food delivery app. The food delivery app requires my name to deliver to my house. Remenon rejected the receipt because my name is mentioned in the receipt. The deliver drivers would be confused if I put NoVAT instead of my last name..
We Purchased some medicines from the pharmacy. Receipt was rejected because my name was mentioned in the patient name in the receipt.
Use some common sense Remonon.
Customer service
Calling all US military in Germany!
Difficult
Response from developer
We deeply apologize for how you feel. Our support is available day and night to assist you and ensure everything you upload get's reimbursed. We have a common interest of getting accepted as much as possible. However, we are dealing with taxes and have to ensure compliance and sometimes businesses do funky stuff and we simply can't help out without your cooperation. Please reach out over the chat - maybe can help you out somehow!
Cannot honestly give a good review.
Response from developer
Thank you for the great feedback! We want to get the best possible experience and to accept all your receipts. However, there are regulations set by tax code that we have to fulfill wirh no fail. The cash receipt requirement is set by the authorities to have an auditable trail to ensure the receipts are paid by yourself. We hope that we can convince you in the future!







