Reliable App
Very good app and help you get your money back from spending Euro
Great Support
Honestly, the best part about this app is the support and the tutorials. When I have a question about the whole process, I can open a chat and an actual human will solve my problem accurately and quickly. Sometimes it takes a few hours, but never more than a day.
The entire thing is really easy to use. Yes, they take a cut - but the ease of using the app is worth it. Amazon ordering is SUPER simple once you set up their special account (which is also pretty easy).
The entire thing is really easy to use. Yes, they take a cut - but the ease of using the app is worth it. Amazon ordering is SUPER simple once you set up their special account (which is also pretty easy).
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Constantly Rejects receipts. Lacks common sense.
What’s the point of this app if they reject receipts all the time.
Some examples:
I ordered some food through a food delivery app. The food delivery app requires my name to deliver to my house. Remenon rejected the receipt because my name is mentioned in the receipt. The deliver drivers would be confused if I put NoVAT instead of my last name..
We Purchased some medicines from the pharmacy. Receipt was rejected because my name was mentioned in the patient name in the receipt.
Use some common sense Remonon.
Some examples:
I ordered some food through a food delivery app. The food delivery app requires my name to deliver to my house. Remenon rejected the receipt because my name is mentioned in the receipt. The deliver drivers would be confused if I put NoVAT instead of my last name..
We Purchased some medicines from the pharmacy. Receipt was rejected because my name was mentioned in the patient name in the receipt.
Use some common sense Remonon.
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Customer service
Dealing with them is the worst.
Calling all US military in Germany!
If you’re stationed in Germany with the US or Canadian military, or NATO HQ, you NEED to use this app to get back the VAT on your daily purchases! Super easy to use, very responsive customer service for the few issues I’ve had. I don’t know why this program isn’t more widely advertised because everyone who can should use it. Can also be used on Amazon, just follow the directions in the app. Thank you, Remonon!
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