Renewal from Go.Compare User Reviews

Top reviews

Unable to complete the App Set Up

I’ve tried to set the App up three times and failed. I get the last bit where I’m supposed to receive an email with a verification code by email. But no email arrives. I’ve given up.

Response from developer

Hi Clive, sorry you've run into this. There was a temporary issue with sign-up emails for some users around that time that you may have been caught by, but it’s now been resolved. If you’re willing to give us another shot, signing up should be smooth now. If you have any further issues, drop us a line directly at hello@myrenewal.app so we can jump on it for you.

Unable to open app

When I open the app it asks for my postcode. However I can’t select my address because the keyboard is covering it. Please advise.

Response from developer

Hi, sorry about that. We briefly had a bug around that time where the keyboard blocked the address selection, but it was fixed shortly after. Please try opening the app again. If all’s sorted, we’d love it if you’d consider updating your rating to let us know. If you need any more help, please let us know at hello@myrenewal.app. Thanks!

Annoying

I have asked repeatedly for these people to stop emailing me I no longer use this app but still they carry on emailing PLEASE STOP NOW before things get ugly for you

Response from developer

Hi there, thanks for raising this. To clarify, removing the app from your device doesn't automatically close your account, which is why your renewal reminders have continued. Since you no longer have the app and don't want the reminders, please drop us a note at hello@myrenewal.app from the email address you used to sign up. Ask to delete your app data and we'll happily do this for you, which will stop all future communications.

Excellent

Easy to use and super helpful to get on top of insurance

Continuity of Data

I’m not happy with this company, i used the RNWL app to store and manage all my car, motorhome, house, travel, breakdown insurance’s and renewals. This year when i started to review the coming year’s insurance i find RNWL has been replaced with a new app RENEWAL and all my past data has been lost. I think its best to look for a more reliable provider going forward.
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Response from developer

Hi, we're sorry that you are unhappy with your recent experience with the app after such a positive experience in the past. We updated our brand from Rnwl to Renewal, but all customers' data was kept and is still present in the updated app. Could you drop us a quick note at hello@myrenewal.app? We'll help you with whatever issue may have occurred and get your data back on your phone.

Very helpful tool

Excellent for keeping track of multiple cars

What a find

Added my cars MOT, insurance and breakdown cover so the ease. The app is super easy to use and has a really clean, pretty interface. Makes keeping everything in one place so much easier

iPad Support???

Great app but just crying out for something for the iPad. It covers the sort of thing that I much prefer to use on the big screen. Phone screen is just too small for important things like insurance.

Really helpful app

This app makes my life better! All my vehicle details in one place. I love the reminders and the central location. Easy to use and clear layout.

Excellent app

Been looking for an app like this for years. Very useful.

Response from developer

Thanks for the review - that's great to hear. We're so glad you found it.

Great app

This app is always helpful when it comes to insurance renewal and remembering MOT and tax. 5 stars!

Easy, quick and helpful!

Found it easy and simple to add my vehicle and home insurance on here. And knowing that I’ll be reminded near the renewal dates is one less thing to worry about. Useful to have the contact details for my insurers to hand too. They’ve taken all the hard work of remembering and made it easy! Having the MOT notification come through is great. Thank you.
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Response from developer

Thank you Barry! Great to hear that you appreciate having Rnwl. And thanks for taking the time to share what you've found helpful with others.

Great app

Great app very user friendly and well laid out Should be a god send when renewals are due

Rnwl

Great app never need to think when tax insurance or mot due

Easy and useful

Great app to keep track of all vehicles things. Great customer support as well!

Response from developer

Thank you for your review. Lovely to hear that you're finding it so useful.

Love it!

Really easy to use and very helpful for reminding me when my car insurance and breakdown cover is due. Emailed in my home insurance docs and a few seconds later I was notified that it had been processed - easy peasy to add new information. Keep up the great work!

Love this app

Super helpful app that helps me stay organised ! :)

Simply the best…….

RNWL is a brilliant app, so straightforward and useful.
I raised a query with the developer and received an immediate response.

Response from developer

Hi, On behalf of the whole team at Rnwl, thank you very much for your review. We're glad you're enjoying the app. We have plenty of new features coming up that will make it even better, so keep an eye on Rnwl. Have a lovely day, Goncalo CEO of Rnwl

Love this app

I love this app. I uploaded my insurance policy by email. So quick and easy. And it automatically populated the MOT and tax details. The dashboard is clean and simple. Now I look forward to getting reminders about renewing my policy and at a better rate. I feel on top of my car admin now.

Response from developer

Thank you! Great to hear that you found everything quick and easy. And also that you sent your details by email. It’s a new feature so we’re really glad it’s helpful.

Edit data?

How do you edit the data - the edit option seems to have vanished!

Response from developer

Thanks for getting in touch. On the Details tab, you can see the edit button on the insurance card (and for cars, there's also one on the breakdown card).