Unable to complete the App Set Up
Response from developer
Hi Clive, sorry you've run into this. There was a temporary issue with sign-up emails for some users around that time that you may have been caught by, but it’s now been resolved. If you’re willing to give us another shot, signing up should be smooth now. If you have any further issues, drop us a line directly at hello@myrenewal.app so we can jump on it for you.
Unable to open app
Response from developer
Hi, sorry about that. We briefly had a bug around that time where the keyboard blocked the address selection, but it was fixed shortly after. Please try opening the app again. If all’s sorted, we’d love it if you’d consider updating your rating to let us know. If you need any more help, please let us know at hello@myrenewal.app. Thanks!
Annoying
Response from developer
Hi there, thanks for raising this. To clarify, removing the app from your device doesn't automatically close your account, which is why your renewal reminders have continued. Since you no longer have the app and don't want the reminders, please drop us a note at hello@myrenewal.app from the email address you used to sign up. Ask to delete your app data and we'll happily do this for you, which will stop all future communications.
Excellent
Continuity of Data
Response from developer
Hi, we're sorry that you are unhappy with your recent experience with the app after such a positive experience in the past. We updated our brand from Rnwl to Renewal, but all customers' data was kept and is still present in the updated app. Could you drop us a quick note at hello@myrenewal.app? We'll help you with whatever issue may have occurred and get your data back on your phone.
Very helpful tool
What a find
iPad Support???
Really helpful app
Excellent app
Response from developer
Thanks for the review - that's great to hear. We're so glad you found it.
Great app
Easy, quick and helpful!
Response from developer
Thank you Barry! Great to hear that you appreciate having Rnwl. And thanks for taking the time to share what you've found helpful with others.
Great app
Rnwl
Easy and useful
Response from developer
Thank you for your review. Lovely to hear that you're finding it so useful.
Love it!
Love this app
Simply the best…….
I raised a query with the developer and received an immediate response.
Response from developer
Hi, On behalf of the whole team at Rnwl, thank you very much for your review. We're glad you're enjoying the app. We have plenty of new features coming up that will make it even better, so keep an eye on Rnwl. Have a lovely day, Goncalo CEO of Rnwl
Love this app
Response from developer
Thank you! Great to hear that you found everything quick and easy. And also that you sent your details by email. It’s a new feature so we’re really glad it’s helpful.
Edit data?
Response from developer
Thanks for getting in touch. On the Details tab, you can see the edit button on the insurance card (and for cars, there's also one on the breakdown card).
