Marshmallow Insurance

Marshmallow Insurance

Car insurance, on your side

251 ratings
242 reviews
Free

Details

  • Released
  • Updated
  • May 13, 2021
  • August 3, 2026

Features

Marshmallow Insurance screenshot #1 for iPhone
Marshmallow Insurance screenshot #2 for iPhone
Marshmallow Insurance screenshot #3 for iPhone
Marshmallow Insurance screenshot #4 for iPhone
Marshmallow Insurance screenshot #5 for iPhone
Marshmallow Insurance screenshot #6 for iPhone
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About

Manage your car insurance policies, access cover documents, and make changes instantly. Get help in emergencies with guides and direct call buttons. Submit claims quickly and chat with customer support in real-time.

Manage policies in one account
Instant access to cover documents
Make changes in seconds
Submit claims in minutes
Emergency accident assistance
Live chat support
Understand your cover
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What users say

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+1

What's New in Marshmallow Insurance

26.7.31

August 3, 2026

Thanks for stopping by! Nothing major to report this week. We've been giving the app its regular service – pumping up the tyres, changing the oil, and giving it a bit of a polish. Tune in next week for more updates. Fun fact: The marshmallow candy originated in ancient Egypt. It started out as a honey candy flavoured and thickened with Marsh-Mallow plant sap. Delicious…

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User reviews

Terrible customer service

Terrible customer service and extremely unclear communication. Getting straightforward answers feels unnecessarily difficult, and the way issues are handled leaves you feeling completely unsupported and frustrated. Definitely wouldn’t recommend based on my experience.

very helpful easy to use

this apps helped me alot about my car

So easy to use it

No need to unnecessary phone calls, you can do anything from app. Thank you guys

Worst insurance company ever

Worst insurance company ever . Customer Support is below average. The company cancelled my policy without giving a chance to improve my driving score

Worst insurance company

Iota cheap, but you will get no customer service, very difficult to claim, under market value (50% of your car value), sudden increase premium. Don’t buy there unless you don’t need protection at all

User experience

🐞

Reported Bugs

2 issues

App login and verification issues

Bug

Inconsistent policy information and updates

Bug

Requested Features

4 requests

Improve customer support accessibility

Feature

Enhance communication and transparency

Feature

Provide more flexible policy management options

Feature

Streamline claims processing and resolution

Feature

FAQ

What can I do with the Marshmallow Insurance app?

The app allows you to manage all your car insurance policies from a single account. You can get instant access to your cover documents, make changes to your policy in seconds, and submit claims in minutes. It also provides emergency assistance guides and direct call buttons for accidents and breakdowns.

How do I make a claim through the app?

You can make a claim in minutes directly through the app. The app provides panic-friendly how-to guides and instant call buttons to help you through the process, especially in accident situations.

Is there a cost to use the Marshmallow Insurance app?

Based on the provided information, the app is free to use. There are no hidden fees for making changes to your policy, and the app itself does not appear to have any associated costs for download or usage.

What kind of customer support is available?

The app offers instant live chat support with a real human from their Customer Happiness team, with responses typically under 2 minutes. There is also a 24/7 claims line available at any time of day or night.

Who is this app designed for?

This app is designed for drivers who want a fast, fair, and convenient way to manage their car insurance. It's particularly useful for those who prefer to handle policy changes, claims, and emergency assistance directly from their smartphone.