Marshmallow Insurance User Reviews

Customer Experience

Positive experience38.4% of reviews
Neutral0.8% of reviews
Negative experience60.7% of reviews

~ Based on 242 written reviews from the US App Store.

What users say

Is Marshmallow Insurance Safe?

Marshmallow Insurance appears safe based on user ratings. AppsHunter Safety Score for Marshmallow Insurance is 94/100.

This assessment is based on 251 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 251 App Store ratings for Marshmallow Insurance.

Is Marshmallow Insurance Legit?

Marshmallow Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Marshmallow Insurance is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible customer service

Terrible customer service and extremely unclear communication. Getting straightforward answers feels unnecessarily difficult, and the way issues are handled leaves you feeling completely unsupported and frustrated. Definitely wouldn’t recommend based on my experience.

very helpful easy to use

this apps helped me alot about my car

So easy to use it

No need to unnecessary phone calls, you can do anything from app. Thank you guys

Worst insurance company ever

Worst insurance company ever . Customer Support is below average. The company cancelled my policy without giving a chance to improve my driving score

Worst insurance company

Iota cheap, but you will get no customer service, very difficult to claim, under market value (50% of your car value), sudden increase premium. Don’t buy there unless you don’t need protection at all

These r slow

All ai

In

Very poor and unprofessional service. I was charged a full month’s insurance premium on the 14th, and just two days later my policy was cancelled without any clear or valid reason.

This is completely unfair and feels like a scam. Taking a full payment and then cancelling the service within days is unacceptable. I am still waiting for a proper explanation and a full refund.

I would strongly advise others to be very careful before using this company.
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Torture

They no doubt give you a cheap Insurance, but in case something happens to your car then you will understand the level of customer service they have. They don’t have a contact Center so you cannot call them. The only option is for you to leave a message and they can take her as many days as they like to get back to you.

My car was stolen even after weeks there is no update from them. People who talk to you have zero empathy and you have to understand until they process your claim,You are still paying the car Loan. so the longer you wait you will keep paying car Loan.

I would say if you want to buy their insurance go ahead but don’t count on them if something goes wrong they only add stress to your life at the time when you need an insurance company most.
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Best service

Very quick and best service

About mashmellow

Its a best insurance ever like some insurance rake to much time to just change the document and the marshmallow is very good in these things I ever updated my document as like new address and many more things they change it just in a moment. thank you

George

Simple and care

Easy to use app.

Was so easy to log in and update my policy.
No need to call customer support or wait in queue. This is brill

Exquisite

Quick and efficient. Pocket friendly

Insurance

Very easy and informative app

Extra CHARGES

£45:00 !!! Im disabled and no way to continue with this very inconsiderate company .

Changing Car Insurance After Selling My Previous Vehicle

If everything can be done this easily, then it is genuinely very convenient. As someone with hearing difficulties, being able to complete the process online without needing to make a phone call is extremely helpful. I found it very convenient.

I love marshmallow

They are the best

Losers insurance company

I am very disappointed with this company, The Losers. They only offer online support, and when you need help, they don't resolve anything. I've been with this insurance company for over two years. The quality of service and customer care is awful.

Happy Days!

Easy to use app! Changed my new number plate details at the click of a button

jeyatheepan

very good Insurance very cheap price insurance