Renfe Cercanias User Reviews

Customer Experience

Positive experience10.8% of reviews
Neutral6.2% of reviews
Negative experience83.1% of reviews

~ Based on 130 written reviews from the US App Store.

What users say

Is Renfe Cercanias Safe?

Renfe Cercanias appears safe based on user ratings. AppsHunter Safety Score for Renfe Cercanias is 89/100.

This assessment is based on 563 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.2% of ratings point to a safe experience
3.6% of ratings suggest some concerns
9.2% of ratings point to a risky experience

~ Based on 563 App Store ratings for Renfe Cercanias.

Is Renfe Cercanias Legit?

Renfe Cercanias appears to be a legitimate app. AppsHunter Legitimacy Score for Renfe Cercanias is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Muy buena renovación, un apunte

A falta de probar la precisión de los datos de la app, me encanta la renovación de ésta.

Sin embargo me gustaría que en el modo oscuro, la ventana que aparece cuando está “cargando” no fuera blanca, que es como está, ya que es un flash constante y bastante incómodo a cada operación que se hace.

Gracias
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Poco fiable

La mayoría de las veces no coincide con el tránsito de los trenes, no te puedes fiar. Cuado hay problemas, no se refleja de manera fiable

NO VA BIEN, LOS TIEMPOS NO SON CORRECTOS

No van bien los tiempos, y RENFE pasa de darle solución.

T

Wszystko źle działa

Embarrassing for Renfe

Possibly one of the worst train apps ever. The design is fine, but to buy tickets you have to register as a user, but when you go to log in you have to receive a code for two factor authentication...only that it never sends the code, or takes so long to send it that it's no longer valid. And then once you finally manage to log in and set the account to biometric verification, and you buy your tickets, you learn that to actually use the tickets, you have to go to one of the machines and print them. I'm embarrassed for you Renfe.
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Fácil y funciona

Va bastante bien y es bueno tenerlo en el móvil

Necesita ver cómo lo hacen otros

Anticuada, confusa, poco amigable…ni siquiera se puede usar Apple Pay o Google Pay

Fix!

After first failed payment not working at all! It made me so stressed.

Factor humano

Agradezco la buena dedicación y profesionalismo de todo el personal de Renfe. Siempre intentando resolver cualquier incidencia con respeto y buena voluntad

Barely works

Pretty much ever page is slow or not working. Would not recommend

Отвратительный сервис

Кто делал это приложение и в каком году? Школьник-двоечник на уроках труда в 1978 ? Ау! На улице 2025 год

Useless

No option to see the actual time of departure, the app only tells you how many minutes are left. Having BOTH would be actually helpful. But that the platform is actually not shown in time AND switches on the whim of the operator at the station is really annoying. On top not even all lines are available. I was waiting for C2 in Alcalá , but there was only a C8 - the C8 is not even shown in the app!!! So useless
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Payment forms

Credit card payments do not always work. Passengers should be able to put single fares on their transit card.

No funciona

Hace meses que no consigo abrir esta aplicación, se queda en el inicio que pone Renfe cercanías y de ahí no avanza

No carga

Se cierra y no hay forma de hacer nada con la app

No funciona

Hace ya semanas que no funciona. Al poco de abrirse se congela y acaba cerrándose.

No funciona

Iphone 15 no funciona

Arghh! Frustrating

Tried buying tickets online as the ticket machine was broken. Unable to buy tickets without registering. I tried registering several times yesterday and today but every time I get the message "Error Problems getting results, service not available "

Terrible app!

Difficult to use, lots of stations not listed =[

Totally useless

I had purchased the ticket and stored in the app. After updating, the app would never open. Wasted my money. I bought a paper ticket instead.